Contact the Council
How to contact Reading Borough Council:
Telephone
0118 937 3737 - Monday to Friday 9.00am to 5.00pm -
We also offer dedicated phone lines for the following services - Monday to Friday 8.00am to 6.00pm:
For supplementary information, hover your mouse over or focus on these symbols:
If you can't see the symbols or they don't work, follow this link for a text only version of this page.
- Council House Repairs: 0800 318 296 -
- Special refuse collection: 0800 834 035 -
- Pest Control: 0800 834 035 -
- Wheeled Bin Hotline: 0800 834 035 -
- Planning/Building Control: 0800 626 540 -
- Environmental Health: 0800 626 540 -
- Council Tax and Business Rates: 0118 937 2656 -
- Benefits: 0118 937 2824 -
- Highways/Street Cleansing: 0800 626 540 -
- Council Tenant Enquiries: 0800 626 540 -
- Racial Harassment: 0800 174 805 -
Minicom
0118 937 2700 - Monday to Friday 9.00am to 5.00pm.
Text
81722 - Text us anytime.
We will respond Monday to Friday 8.00am to 6.00pm.
If you text during a weekend we will try to respond the next working day.
Visit the Civic Centre in Person
- Civic Centre
- Reading
- RG1 7AE
The Civic Office is open Monday to Friday 9.00am to 5.00pm, for general enquiries, with Council Tax, Business Rates and Benefits staying open late on a Thursday until 6.00pm.
The Post Office is open Monday to Friday 9.00am to 5.30pm and Saturday 9.00am to 1.00pm.
In Writing
You may write to us at:
- Reading Borough Council
- Civic Offices
- Reading
- RG1 7AE