The following home care providers have met the Council’s quality standards and are contracted by the Council to provide domiciliary care to individuals whose care is funded by the Council.
Please note:
To note any Reading Borough Council (RBC) rate displayed on the list is the agreed pro-rata hourly rate that RBC pays when directly purchasing services from the provider or when direct payments are being used. Providers may charge different rates to those purchasing their own care with their own funds which is not arranged by RBC.
Providers who have achieved our Gold Standard status have met quality criteria over and above our expected standard. We monitor providers’ quality on an ongoing basis and each provider has a formal quality assessment every year which is based on a range of information, including feedback from service users, family members and health and social care professionals as well as information viewed at quality monitoring visits and from our ongoing monitoring data.
The Council’s Dignity Charter is a set of commitments that providers make to ensure that dignity is at the heart of the service that they provide.