Terms and conditions

Administrative charge

Once an appointment has been made and confirmed, there will a charge to make any further changes. This relates to the following types of appointments:

  • notice of marriage
  • civil partnership notice
  • marriages
  • ceremonies
  • re-registration of birth
  • civil partnership conversion ceremonies
  • individual citizenship ceremonies
  • renewal of vows
  • naming ceremonies
  • Nationality Checking Service

Booking deposit fees (ceremonies)

A non-refundable and non-transferable booking deposit is payable at the time of booking.

The remaining balance is payable at the time of giving notice of marriage or no later than a week after giving notice should the notice be given at another Register Office.

Nationality Checking Service

A non-refundable fee paid at the time of booking. The appointment can be re-arranged once but we will need at least two working days' notice before the appointment date. Any subsequent changes (48-hour notice applies) will attract the administrative charge.

Notice of marriage/civil partnership

It is your responsibility to bring the correct documents to the appointment. If your notice of marriage/civil partnership cannot be completed due to lack of documents, you may be charged an administration fee £20 to book a new appointment.

A foreign divorce is one which took place outside of the United Kingdom. If you have been divorced in a foreign country, it is your responsibility to bring the documents which confirm the the divorce can be recognised in England and Wales. A certified translation must be supplied if the documents are not in English. If the documents do not confirm your divorce  (for example, the documents are incomplete or the legal processes have not been finished in the country of divorce), the Foreign Divorce Checking Fee will not be refunded.

Cancellation of ceremony bookings by the registration service

Your ceremony may be cancelled by the Reading Registration Service if:

  • the total fees have not been paid
  • legal preliminaries have not or cannot be completed

Cancellation of bookings by the customer

In the event that you need to cancel a ceremony you will be required to notify us in writing.

If you have already paid the balance in full:

  • More than eight weeks before the ceremony date, you will receive a full refund of the ceremony fee (excluding the non-refundable booking fee).
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  • Between four and eight weeks before the ceremony date, you will receive 50% refund of the ceremony fee (excluding the non-refundable booking fee).
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  • Less than four weeks before the ceremony date or failure to cancel, there will be no refund.
     
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