Online Payments

Related Information

The online payment service is available 24 hours a day, 7 days a week* and uses the highest standards of security to ensure it is safe and secure to use.

* the online payments system is NOT available from 6 to 6.30pm each day for processing of payments.

*If you get an error message or do not get a receipt please check with your bank before making a second payment

Please note: There is a charge of 1.33% for payments made by credit card. There is no charge when paying by debit card.

PLEASE NOTE: The Council's Payment System does not currenlty support all browsers. Browsers supported by the system are:

  • Microsoft Internet Explorer v7.0, v8.0 and v9.0
  • Google Chrome® v12.0742.122
  • Mozilla Firefox® v6.0.2
  • Apple Safari® v5.1.2
  • Opera® v11.50 (build 1074)

General Payments

Use the Make a Payment link in Related Information (above) to pay for:

  • Business Rates
  • Council Tax
  • Housing or garage rent
  • Invoices

Parking and Bus Lane Tickets

Use the Pay a Parking Ticket link in Related Information (above) to pay a Parking or Bus Lane Ticket

Guidance Notes

The Council accepts Visa, MasterCard,  Delta, Electron and Solo cards.

Payment requests using this system are subject to Authorisation and clearance time-scales. It should never take more than 24 hours for your payment to be received and posted to us. However if you make a payment over £1000, we may need Authorisation from your card issuer.

To use our Online Payment Services please have to your debit or credit card you intend to use and the account number for the bill you wish to pay to hand.

Your account number can be found on:

  • Your last bill for Council Tax and Business Rates

  • Your last increase letter or payment Card for rents

  • Your invoice/correspondence from the payments section

If you cannot find your account number please contact the relevant department during office hours (9am to 5pm, Monday to Friday).


Contact this service

Business Rates0118 937 2052More Information
Council Tax0118 937 3727More Information
Rents Helpline (Council Tenants)0118 937 2784More Information

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Ways to Pay for Council ServicesPDF108KB56Kbps Modem: Less than 1 Minute
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