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Business rates

Frequently asked questions

Your account

You can manage your account online.


You can find out how much you will have to pay using our rateable values search. You can pay by direct debit or using our secure payment system.

pdf icon Business Rates Direct Debit form [93kb]


Multipliers are set by central government and for 2017/18 are:

  • £0.466 for properties with rateable values below £51,000
  • £0.479 for properties with rateable values of £51,000 and above

The higher rate is used for business premises that are unoccupied and subject to pay rates.


See the Gov.uk website if you think you are paying more than you should. Gov.uk also has information on which properties should be exempt and whether you could get rates relief.

If you think you qualify for Discretionary Rate Relief you should read our pdf icon guidance [52kb] and complete our pdf icon Application for Charitable Discretionary Rate Relief. [32kb] (word icon Word version [42kb]).

Change of address

Complete our online form if your address changes.

Missed payments

If you miss a payment or pay late, we send a reminder giving you seven days. If you continue to miss payments, you could get a court summons and lose your right to pay by instalments. You will have to pay any costs we incur recovering the money.

Business Rates Revaluation 2017

The most recent revaluation came into effect in England and Wales on 1 April 2010, based on open market rental values from 1 April 2008. The next revaluations will come into force in 2017 in England, Scotland and Wales. The revaluation will have effect from 1 April 2017, based on open market rental values from 1 April 2015.

What is revaluation?

The Valuation Office Agency (VOA) regularly reassess and update the rateable values of all business properties; usually every five years. This is called a Revaluation.

A revaluation is done to maintain fairness in the system by redistributing the total amount payable in business rates and by reflecting changes in the property market. Revaluation does not raise extra revenue overall.

pdf icon Download the Revaluation 2017 leaflet [133kb]

For more information on the 2017 Revaluation, rateable values, and business rates visit https://www.gov.uk/correct-your-business-rates

You can also estimate your business rates bill, including any small business rate relief that may apply.



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