Home Care Framework 2017/18

Home Care Framework (HCF)- List of Providers 2017/18 Version 1.4

ProviderHCF rankingHCF price 17/18Quality score (out of 40)Pricing score (out of 60)Final score (out of 100)
Alina Homecare117.0033.3345.3378.66
Regional Care Services Ltd Trading as Care Watch Reading 315.9818.3658.9377.29
Royle Care 417.0031.0245.3376.35
Nestor Primecare Services Trading as Allied Health Care 516.524.005276.00
K Care Nursing Agency Ltd 617.0027.6945.3373.02
Apex Primecare (formerly Reading Mihomecare)717.4223.3339.262.53
GP Homecare Limited Trading as Radis Community Care 817.9629.3317.646.93
Supreme UK Ltd216.5827.0250.9377.95

Please note:

  • Providers are ranked according to their quality and pricing scores.
  • The Reading Borough Council (RBC) rates displayed on the list are agreed rates that RBC pays for when directly purchasing home care services from the provider or direct payments are being used. Providers may charge different rates to those purchasing their own care with their own funds which is not arranged by RBC. However please ensure RBC is informed about this as it may indicate a change in needs.
  • Quality scores have been awarded based on the performance of the provider over a reporting period between 2016/17.
  • Where quality concerns have been identified for a provider on HCF, Reading Borough Council may give a provider a Red (no new placements to be made) or Amber placement flag (placements to be made with caution). When a provider is awarded a Red placement flag they will be removed from HCF until the flag is lifted, providers with an Amber flag will remain on HCF but will be placed at the bottom of the framework. If you would like to check whether or not a provider has a placement flag please contact the Quality and Performance Monitoring Team at qpm@reading.gov.uk
  • If a provider is flagged this information will be shared internally with colleagues, as well as relevant professionals and neighbouring Local Authorities.
  • The Council expects all providers to be compliant with Reading's local Dignity Charter - this means they are committed to promoting and protecting the dignity of people using their services. As well as this providers are expected to adhere to the requirements of the Ethical Care Charter to promote better and higher quality of care and better conditions for care workers.

Contact details for HCF providers

Organisation nameContactEmailAddressTelephone
Alina HomecareNaomi Haughtonnaomi.haughton@alinahomecare.comSuite 3 First Floor, 20-22 Richfield Avenue, Reading RG1 8EQ0118 359 3222

Apex Primecare (formerly MiHomecare Limited)

Leah McCreery-Clarkeleah.clarke@apexprimecare.org1st Floor Office
Elizabeth House
20 School Road
RG31 5AL 
0333 121 8801
GP Homecare Limited Trading as Radis Community Care Sharon Fielderreading@radis.co.uk 2 Windsor Square
Silver Street
RG1 2TH 
0118 986 7891 
KCare Nursing Agency Ltd Peter Mukono pmukono@kcarehealth.com155 Oxford Road
RG1 7UY 
0118 956 9922 
Nestor Primecare Services Trading as Allied Healthcare Philippa Ahier Philippa.Ahier@alliedhealthcare.c om2 Richfield Place
12 Richfield Avenue
RG1 8EQ 
01189 098 080 
Regional Care Services Ltd Trading as Care Watch Reading Ingrida Savickaitereading@carewatch.co.uk The Malthouse
1 Northfield Road
RG1 8AH 
0118 957 2844 
Royle Care Limited Ben Royle b.royle@roylecare.co.ukThe Annex
121 London Street
RG1 4QA 
0118 957 7460 

Supreme UK Ltd

Clementia Mukaraticlementia.mukarati@supreme-healthcare.co.uk14 BeaconTree Court
Gillette Way

0118 986 3406

Branch On Call 07896 264 229

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