Our online Housing Benefit and Council Tax Support online claim system will be down over the weekend of 2/3 March for planned maintenance.

Claiming Housing Benefit and /or Council Tax Support

Claiming Housing Benefit

If you claim or receive Universal Credit, any eligible housing costs will be paid by the Department for Work and Pensions. 

Housing Benefit can still be claimed if you meet any of the following conditions:

  • you live in accommodation where you receive care and support
  • you or your partner have reached State Pension Credit age
  • you or your partner are entitled to an award of Income Support, old-style Job Seekers Allowance or Housing Benefit that included a Severe Disability Premium
  • in the past month you or your partner were entitled Income Support, old-style Job Seekers Allowance or Housing Benefit that included a Severe Disability Premium and continued to satisfy the conditions for its eligibility

If you believe you are eligible, you can make a Housing Benefit claim. If we approve your claim, we will set up an online account.

You should check the Entitledto website to see if you could claim any other benefits.

If you rent from a private landlord or agency, the amount of Housing Benefit we can allow is limited by:

Claiming Council Tax Support

If you are making a new housing benefit claim or you are already receiving universal credit you can check whether you are eligible for help with your Council Tax. Any Council Tax Support will be deducted from your Council Tax bill.

We can backdate claims from pensioners by up to 13 weeks. We cannot backdate claims from working age applicants. If you think you are entitled, you should put in a claim for Council Tax Support straight away.

If you already receive Housing Benefit and wish to make an application for Council Tax Support, please complete our short application form. Please note that this form is ONLY for customers who are already in receipt of Housing Benefit as we use the information held to assess entitlement.

pdf icon Council Tax Reduction Scheme Policy [1Mb]

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