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Report concerns about a child

The Children's Single Point of Access is how to raise a concern about a child (pre-birth to 18 years old) in Reading, including safeguarding and child protection. The Single Point of Access allows us to make quick, effective decisions when you contact us.

You can complete a Children's Single Point of Access referral form if you want to let us know about a child or children:

  • who may need additional support
  • you suspect may be being abused or neglected
  • that needs safeguarding of any kind

Phone: 0118 937 3641 (includes out of hours contact details)

If a child is in immediate danger call the police on 999.

Consent guidance

In order to comply with new data protection requirements as outlined in the GDPR guidance, we are required to ensure we have the appropriate consent before processing an individual's data. The individual must understand the result of giving consent and be aware of what, with whom and why information may be shared. Please pdf icon review our guidance document [76kb] in respect of when it is a legal requirement to seek consent before you make a referral and when you have a legal basis to refer without consent from a parent or person with parental responsibility. It is the responsibility of the person making a referral to satisfy these requirements. You may prefer to use the word icon template consent form [70kb] to ensure you are compliant with new laws.

What happens once you have made contact

If you have completed the Children's Single Point of Access referral form, you will receive an automatic reply acknowledging your enquiry. You may be contacted by the team to provide more information. We will let you know what course of action we intend taking within two working days.

Deciding if you need to raise a concern

Reading Local Safeguarding Children Board (Reading LSCB) have provided a helpful threshold guide and top tips that break down the decision-making process. For full information, advice and guidance, please use the LSCB Threshold webpage.

pdf icon Data Privacy Notice for the Directorate of Children, Education and Early Help Services [136kb]

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