Contact the Council

In person at the Civic Offices

Reading Borough Council
Civic Offices
Reading
RG1 7AE

  • General Enquires: Monday to Friday 9am to 5pm (except public holidays)
  • Housing Benefit and Council Tax Support, Council Tax and Business Rates enquiries: Monday, Tuesday Wednesday and Friday 9am - 5pm and Thurs 9am - 6pm
  • The Post Office: Monday to Friday 9am - 5.30pm and Saturday 9am - 1pm

By Phone 

  • Parking Services: 0118 937 3767
  • Council House Repairs: 0800 318 296 (or 0118 937 3757 from a mobile)
  • Housing Enquiries: 0118 937 3757
  • Refuse Collections: 0118 937 3787
  • Pest Control: 0118 937 3787
  • Licensing: 0118 937 2678
  • Planning: 0118 937 3787
  • Building Control: 0118 937 2449
  • Environmental Health: 0118 937 3787
  • Council Tax and Business Rates: 0118 937 3727
  • Housing and Council Tax Benefits: 0118 937 3707
  • Highways/Street Cleaning: 0118 937 3787
  • School Admissions: 0118 937 3777
  • Racial Harassment Hotline 0118 937 3787
  • Electoral Registration:0118 937 3717
  • Adult Social Care: 0118 937 3747 
  • All other enquiries: 0118 937 3787 Monday to Friday 8am - 6pm (for emergencies outside these hours call 0118 937 3737)

By Text

  • Send your message to 81722 - we will respond Monday - Friday from 8am - 6pm or on the next working day.

Online/Email

Use our online contact form to email your message to the council.

In Writing

Send your letter to:

Reading Borough Council
Civic Offices
Reading
RG1 7AE

Social Media

You can also use provide feedback to the Council using Facebook or Twitter - links right at the top of the page, on the right. Download the document below for our rules on Social Media. 

Attachments

File

Type

Size

Download Time

Adobe Acrobat Reader is available FREE of charge as a download from Adobe's website
Reading Borough Council: Social Media RulesPDF23KB56Kbps Modem: Less than 1 Minute
Broadband: Less than 1 Minute