Food safety

Our Trading Standards team is responsible for maintaining the fairness of the trading environment in Reading  by protecting the interests of consumers and reputable traders. We do this by investigating complaints about goods or services and giving advice and guidance to businesses. 

Food poisoning

If you are suffering from sickness and diarrhoea, the cause could be something other than food poisoning. The NHS has information on the symptoms of food poisoning. The only way to know for sure if you have this illness is to go to your doctor and submit a faecal sample. The doctor will notify us of any cases they suspect or have confirmed. 

You can let us know about your suspected food poisoning by filling in our questionnaire so we can investigate and take appropriate action.

Food hygiene

You can view the food hygiene ratings of our local restaurants, takeaways, caf├ęs and supermarkets. If you are concerned about the hygiene of a premises or you have a complaint about the safety of the food you can report the problem to us. Before you do so, please read about common food concerns to decide the best way to proceed. If you go ahead with your complaint, you will need to keep the food, receipts and packaging, leave any foreign object in place, and try to stop the food deteriorating further (eg keep it in the fridge).

 

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