Complaints & Comments About Housing Services

We aim to provide good quality housing services to you and we are always looking for ways to improve. You can help us do this by telling us what you think.  We would like to know:

• if you are unhappy with our services or the way you were treated by a member of our staff
• if you have ideas or comments about how we could do things differently
• if you are pleased or impressed with what we have done

We value your feedback whether it is a complaint, a suggestion or a compliment. The information you give us helps us to improve our services.

The easiest way to give us your feedback is to use the Complaints, Compliments and Comments form (see related content).  Alternatively you can talk to any member of Housing Services Staff or contact the Complaints Manager.

Article		Description
	Complaints, Comments and Compliments Factsheet	How your feedback helps us improve the service