Spoken versionTenant's Factsheets
Tenants's Factsheets providing information and advice for tenants.
Downloads
All of the following documents are in pdf format. You can download and install a free PDF reader to enable you to read and print them. Click here to download Adobe Acrobat (PDF) Reader from the Adobe website.
| Article | Description | |
|---|---|---|
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Talking Your Language Factsheet | Making information and advice accessible for people who do not understand English or who have sensory disabilities |
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Aids and Adaptations Factsheet | Solutions for tenants who find it difficult to manage at home because of a disability |
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Asbestos: Advice for Council tenants | What you need to know about asbestos and what to do if you think you have an asbestos problem in your home |
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Assignment Factsheet | Transferring your tenancy to someone else |
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Belongings Left In a Council Property | What happens to belongings and rubbish left behind after the tenancy has ended |
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Complaints, Comments and Compliments Factsheet | How your feedback helps us improve the service |
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Dealing With Damp Factsheet | Information about the causes of damp and action to deal with the problem |
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Debt Counselling Service Factsheet | Help for tenant's who have difficulty paying their rent and other bills |
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Decants Factsheet | Temporary moves to carry out major repairs to your home |
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Gas Safety Checks Factsheet | Regular checks to keep your home and family safe |
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Housing Advice Shop Factsheet: Lyon Square | Information on services available through the advice shop |
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Housing Advice Shop Factsheet: Southcote | Information on services available through the advice shop |
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Housing Advice Shop Factsheet: Whitley | Information on services available through the advice shop |
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Housing Support Service Factsheet | Extr support available to help tenants maintain their tenancies |
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How to Report a Repair Factsheet | Advice and information on the housing repairs service |
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Information, Consultation and Participation Factsheet | Ways to get involved in decisions about your home and community |
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Looking After Your Home Factsheet | Council and Tenant Responsibilities for repairing and maintaining your Council home |
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Management Transfer Factsheet | Information emergency transfer to another property if your health or safety is at risk in your current home |
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Paying Your Rent Factsheet | What you rent pays for, what happens if you don't pay,ways to pay and what to do if you you have difficulty paying your rent |
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Recharge Policy Factsheet | Our policy for recharging our costs to tenants for work which is their responsibility |
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Reducing Condensation in Your Home Factsheet | Advice on reducing condensation in your home |
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Re-let Standard - Tenant's Guide | Overview of the standard empty Council homes must meet before they can be re-let |
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Right to Buy Factsheet | Advice on your Right to Buy your Council home |
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Service Standards Factsheet | A summary of the main service standards identified by tenants |
