The Register Office will close at 12.30pm on 14 and 21 November 2018

Nationality & immigration

Before you book, please:

  • Read the information below carefully and make sure that you choose the correct service.
  • Be mindful that our staff are not allowed to give immigration advice.
  • Be aware that if you arrive more than 10 minutes late for your appointment, you will lose the appointment and the fee.

Summary of services

Type of serviceFor customers who
Nationality Checking Service (NCS)applied to become UK citizens on a paper application form. Book by phone or book online (please note this is for nationality checking appointments only).
European Passport Return Service (EPRS)who are EEA nationals/EEA family members and applied online for a Permanent Residence Card/to register as a qualified person. No appointment needed, please see drop in times below.

Becoming a British Citizen

  1. Check if you can apply on
  2. Complete your application and book the service you require from the Reading Register Office
  3. Once we have been notified by the Home Office that your application has been successful, we will invite you to attend a group citizenship ceremony. You can arrange a private ceremony if you want a more personal celebration.

Nationality Checking Service (NCS)

You can find the guide and application form on This also tells you all the supporting documents you will need to provide.

We will check your completed application form and ensure it is sent securely to the Home Office. We will check whether the application is complete and the relevant documents are attached to it, but we cannot give any immigration advice. You will need to bring your original papers to the meeting and we will make copies of them to send with your application.

Book an appointment online or call 0118 9373533

See our fees and charges page.

European Passport Return Service (EPRS) 

The European Passport Return Service is for EEA, Swiss nationals and their family members to keep their passport while their online application is being processed. You can use this service if you are an EEA or Swiss national and you have applied online for a registration certificate or a document certifying permanent residence. You can also include any family members (of any nationality) who you have included in your online application.

To use this service you must:

  • hold a current EEA or Swiss passport (not ID card)
  • have completed the online application for either a permanent residence card or to register as a qualified person
  • attend the Register Office with all required documents within five working days of making your online application
  • all applicants above the age of 15 years and 6 months are required to attend.

You must bring with you:

  • A printed copy of your completed application
  • Your completed checklist and PNN reference number
  • The supporting documents in the order on the checklist (we will not make copies or check these)
  • Two passport sized photographs
  • Your current passport

No appointment is necessary. 

A walk-in service is available at the Register Office on:

  • Monday - 9am to 12 noon and 2pm to 4pm
  • Tuesday - 2pm to 4pm
  • Thursday - 9am to 12 noon
  • Friday - 9am to 12 noon

See our fees and charges page.

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