Penalty Charge Notices
Use the PATROL website to find out why we have charged you. You will find the code on your parking ticket, also known as a Penalty Charge Notice (PCN).
You can pay the fine online - if you pay quickly you will get a 50% discount. Taking no action will end up costing you more - contact us if you have lost your PCN number.
Bus lane fines
You can pay online. If you pay quickly you get a 50% discount - doing nothing will cost you more.
You could check the highway code if you want to know about the rules of bus lanes.