Repairs

Use the links in the Articles column below and in in the Related information box to find out about: the Council's repair responsibilities, your rights and what you must do to look after your home.

You Can Report a Repair:

  • On-line using Housing Repairs Request Form – see Related Information, or
  • By phone, ringing the Housing Repairs helpline – see Contact This Service.

How To Report a Repair factsheet

  • Download using the link at the bottom of the page) to find out:
    • more about REPORTING A REPAIR
    • how quickly we carry out repairs (REPAIR PRIORITIES)
    • repairs we can CHARGE FOR
    • repairs covered by the government’s YOUR RIGHT TO REPAIR SCHEME
    • EMERGENCY Out of Hours repairs, and
    • repairs SATISFACTION FEEDBACK forms.