What if my green bin collection is missed?

Report a missed bin

If your collection is missed, you must report it before midnight the following working day.

Freezing weather causes green waste to get stuck in overfull bins. This sometimes preventing us from emptying them. You can help by:

  • loosening the waste before the collection time
  • not overfilling or tightly packing the contents of your bin
  • keeping the lid closed to stop moisture building up.

If you can keep the garden bin in a garage or shed, this will reduce the chances of the contents freezing.

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