Please note that due to essential maintenance, some of our online services will not be available between 5pm on Friday 18th September and Monday morning 21st September. We apologise for any inconvenience.


Make a complaint or comment


Contact a head teacher directly to complain about a school.

You can make complaints about specific services:

pdf icon Adult Social Care feedback [88kb]

pdf icon Housing - landlord services complaints [100kb]

pdf icon Children, Education and Early Help Services - feedback [32kb]

pdf icon Getting the Best from Complaints: Social Care Complaints and Representations for Children, Young People and Others [353kb]

If you are not satisfied by our investigation, you can contact the Local Government Ombudsman or Housing Ombudsman for housing complaints.

Use this form to make a complaint.

Corporate complaints procedure


You can use our online form to pay us a compliment, or make a comment

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