Business QR posters

From Thursday 24th September, businesses and venues in Reading should display the NHS Test and Trace QR code posters.

Posters should be visible on entry so customers who have downloaded the NHS Covid-19 app can use their smartphones to easily check-in.

These businesses and venues need to create and print a QR poster:

  • Hospitality: including pubs, bars, restaurants and cafés
  • Tourism and leisure: including hotels, museums and cinemas
  • Close contact services: including hairdressers and barbershops
  • Facilities provided by local authorities: This will include Reading Council’s town hall and museum, civic centres for events, community centres, libraries, and children’s centres
  • Places of worship, including venues used for events and other community activities
  • Any establishment that provides an on-site service and to any events that take place on its premises.

It does not apply where services are taken off site immediately, for example, a food or drink outlet which only provides takeaways. If a business offers a mixture of a sit-in and takeaway service, contact information only needs to be collected for customers who are dining in. 

The app is highly secure and does not involve additional data management for the business; data is stored on a user’s phone and deleted after 21 days. Users can also delete their own ‘check-in’ data at any point. 

Creating a QR poster

Create your QR code poster here

You’ll receive a link to the poster via email. Print and display the posters at the entrance to your venue, in different rooms / areas (if appropriate). Ensure the poster is displayed in a place that is easy to see and access by all.


Please ensure additional copies of your QR poster are printed so that they can be displayed in a way that is accessible to all e.g. for wheelchair users and people with other disabilities. You can also have the QR barcode available on a tablet or a digital screen if this makes it easier to see and access. 

There is no cost to generate a QR code poster and they can be created online with a simple sign-up process.

Alternatives to the app

Where applicable, ensure that any existing method of customer log-in should remain for those who do not have a smartphone or do not want to ‘check-in’ via the QR code poster. Customer data collected should be held safely and securely in relation to data protection guidelines and should not be used for any other purpose. Customer information should only be passed on to official NHS contact tracers if requested.

How the NHS Covid-19 app works

  • The ‘check-in’ feature of the app enables the user to ‘check-in’ to venues (e.g. restaurants, pubs, places of worship, hairdressers, town halls and libraries etc) 
  • App users will be able to scan (check-in) as they enter a venue via a QR code poster. This information stays on their phone
  • The QR code process enables people who have visited a venue where they may have come into contact with coronavirus to be alerted anonymously and efficiently. The decision whether to send such an alert will be made by the Health Protections Teams in England and Wales
  • Alerts will not mention the name of your venue
  • NHS QR code posters do not directly influence the likelihood of a venue being identified as having an outbreak. If your venue has been affected, this does not mean your venue has to close. Depending on the circumstances, the local health protection team will advise you on the action to take

If your business is currently using its own QR code system

If you are currently using your own QR code system to support contact tracing or if any of the venues you manage are, these should now switch to the official NHS QR system. It is highly secure and reduces the need for data management for your venues. You will only need to maintain an alternative means to log in for people who do not have a smartphone or do not want to use the app. 

Visitors will not be able to scan other QR codes with the NHS Covid-19 app because they use a different type of technology.

Thank you for your support

The NHS Covid-19 app will be a critical enhancement of NHS Test and Trace. It will allow us all to know quicker if we’re at risk of the virus, so we can take action, fast, to protect our communities and the ones we love. The app will provide users with local risk information, quickly and easily book a free test, and use a built-in QR scanner to check-in at venues

More information