BSL-friendly advice and information on how our services are affected by Coronavirus

BSL April update

Script

  • Lockdown easing – what are the new rules
  • Rapid testing for all – plus new town centre test site
  • Council services – what’s reopening next
  • Arts and culture
  • Rediscover Reading: shopping, eating and things to do
  • How to observe Ramadan safely
  • Local elections on 6th May

Latest situation

Waste and recycling service

Parks

Town centre reopening

Homeless people

Employment and benefits

How to get urgent food and medicine

Loneliness

Mental health and wellbeing

Safeguarding

Shopping and food deliveries

Useful links for BSL users

Reduce noise and nuisance

One Reading Community Hub

How our services are being affected

Adult social care

Concessionary bus pass travel

Libraries

Financial difficulties

BSL summary video

Homeless people

Homeless people – information on what we are doing

Employment and benefits

Information for furloughed workers, about housing and homelessness and welfare advice organisations

How to get urgent food and medicine

Information on getting food and medicine

Loneliness

Advice on how to avoid loneliness

Mental health and wellbeing

Mental health and wellbeing advice

Safeguarding

Advice on safeguarding

Advice on avoiding scams

Shopping and food deliveries

Advice on shopping and food deliveries

If you wish to have information translated in BSL please take part in the survey.

If you need any support or guidance please contact the Information Officer at Reading Deaf Centre, Marie Oxenham-Hall, – readingdeafcentre.co.uk. Contact details: info@readingdeafcentre.co.uk or SMS/Facetime on 07704 687298.

Reduce noise and nuisance

Advice on avoiding causing nuisance

One Reading Community Hub

Hub Support and Volunteer Line 0808 1894325 

Reading Deaf Centre: SMS: 07704 687298

The public is being urged to only contact the Hub if they have urgent welfare needs which a family member or trusted friend or Reading Deaf Centre cannot help them with. This is so that resources can be directed to the people that need it most at this challenging time. All offers of help and support are welcome from individuals, businesses and other organisations. The Hub cannot provide health advice and will direct customers to NHS 111. BSL Access connect https://interpreternow.co.uk/.

Further information on the One Reading Community Hub

How services are affected

We have closed most of our public buildings but will continue to run essential frontline services.

Our priorities at this time are to:

  • ensure continuity of
  • support vulnerable people
  • support the local economy

If you need to contact us please contact the information officer at Reading Deaf Centre  https://readingdeafcentre.co.uk the first instance, this service will support you contacting the council. We appreciate your patience as we deal with enquiries at this busy time. We will prioritise those in most urgent need of our help, and we will respond to everyone as soon as is possible.

Adult social care

Changes to adult care services

Concessionary bus pass travel

Information on concessionary bus travel

Libraries

Information on libraries

Financial difficulties

Advice on financial difficulties

More debt advice

Summary video