Please note, our usual phone number (0808 189 4325) is not currently available. We are working on getting this fixed. You can use 0118 937 3797 in the meantime.
If you need a helping hand to get through the Covid crisis, the One Reading Community Hub is here.
If you have received a letter advising you that you are ‘Clinically Extremely Vulnerable’ (CEV) then please follow the instructions in that letter. If you need some extra help, the letter will tell you how to register with the National Shielding Service System (NSSS). Your details will be passed to a supermarket to register for a delivery slot. If you are having difficulty registering with NSSS, we can help you do that.
If you have not received a CEV letter but you are struggling to cope, you can contact the Hub for help with urgent food and prescription needs, getting a priority supermarket delivery slot, or other issues such as debt, loneliness, stress and anxiety.
You can contact the Hub:
The Hub is a partnership between Reading Borough Council, Reading Voluntary Action and voluntary and community partners in the town.