Retail, Leisure & Hospitality Discount

On 17 March relief in the retail, leisure and hospitality sector was extended beyond that announced in the budget to give 100% relief to all properties regardless of rateable value.

This relief was originally going to be 50% for 2020/21 for premises with a rateable value below £51,000; but it was increased to 100% for 2020/21 only and extended to all properties regardless of the rateable value. The relief was also extended to include museums, theatres, gyms and hotels.

We processed the reliefs on 27 March and amended bills were dispatched to all qualifying businesses. We identified over 1,500 properties eligible for this relief, with the award in excess of £57 million.

With limited access to their mail in recent months, many businesses signed up to e-billing in order to view their bills. You can register and view your account at

If you have received this relief but are no longer the ratepayer, or you have not yet been registered as the ratepayer, please email our business rates team at

Guidance to local authorities on the implementation of the expanded relief was published at:

Last updated on 14/07/2020