Reading Register Office, Reading Borough Council, Ground Floor, Civic Offices, Bridge Street, Reading, RG1 2LU.
Births/Deaths/Marriages and civil partnerships/Citizenship ceremonies:
General enquiries: information relating to the enquiry or complaint; name; contact email; telephone number; address.
Please note this list is not exhaustive and other details may be required at times.
Data is stored on a database on encrypted computers.
Collecting this information allows the service to manage customer demand and to deliver a timely service to residents. Acts governing this work are: Births and Deaths Registration Act 1953; Marriage Act 1949; and the Civil Partnership Act 2004.
|Nature of record||Retention period||Action at end of period||Relevant legislation||Reason|
|Appointment bookings on electronic system||1 year||Destroyed||Best practice||Operational need|
|Email and web contact/general enquiries||1 month||Destroyed||Best practice||Operational need|
|Destroyed||Births and Deaths Registration Act 1953||Statutory|
|Disposal spreadsheet||Until death is registered||Destroyed||Best practice||Operational need|
|Correction spreadsheet and paperwork||3 years||Destroyed||Births and Deaths Registration Act 1953||Statutory|
|Citizenship ceremony spreadsheets||5 years||Destroyed||Home Office Guidance||Article 6(1)(b) – contract|
Data is retained for the fulfilment of the appointment. Appointment and ceremony bookings are made in advance and are finished after the booking has been fulfilled. After which, data is used for statistical purposes and to refer back to if required.
A Subject Access Request can be made.
No data will be shared outside of the EU.
If you do not consent to us holding your data then we would not be able to offer you and appointment to deliver the statutory birth, death and marriage services.
The right to have their data corrected, the right to have their data deleted in certain circumstances, and their right to put a complaint to the Information Commissioner’s Office (ICO).
We do not use automated decision making.