Make a complaint
Contact a head teacher directly to complain about a school, and use our councillor complaint form if you think one of our councillors has broken the Councillor Code of Conduct.
You can make complaints about specific services:
If you are not satisfied by our investigation, you can contact the Local Government Ombudsman or Housing Ombudsman for housing complaints.
Corporate complaints procedure
Housing Ombudsman complaints handling self-assessment December 2020
You can use our online form to pay us a compliment or make a general comment.