Parking services annual report 2019/20

Foreword – Councillor Page

Welcome to Reading Borough Council’s Parking Services Annual Report. The report summarises the parking and traffic enforcement responsibilities conducted by the Council in 2019/2020. It also provides details of activities and related financial information.

The Council’s Parking Services team is responsible for ensuring that drivers comply with parking regulations in Reading and for day to day management of the Council’s off-street car parks. This requires a wide range of responsibilities including maintaining partnerships for the provision of Park & Ride, maintenance of the car parks and payment machines, issuing parking permits to residents and workers and compliance management. In instances where vehicles are parked in contravention of regulations, the Council has legal obligations to take appropriate action which inevitably leads to the issuing of penalties and the management of collection and appeals

Parking is an essential service which requires effective management. Without this, streets in Reading would be congested and obstructed by parked cars, severely impacting road safety and preventing roadside deliveries. There would be no allocated spaces for people with disabilities, or for shopping and leisure visits to the town centre, to the severe detriment of the local economy.

A well-managed parking service in Reading is therefore essential to support a healthy town centre for residents, motorists, businesses and visitors. There are however challenges that the Council must plan for to ensure that driving into and within Reading is sustainable in the future in the context of an increasing population, more trips and the need to minimise the impact of private vehicles on climate change.

As evidence increases that humanity is facing unprecedented global climate change, many local authorities, including Reading, have responded by declaring a Climate Emergency. There has been a wave of initiatives by councils around the UK and mainland Europe to cut congestion and emissions.

We continue to be committed to being transparent about our Parking Services and enforcement activity. This report provides an extensive record of activities during the 2019/2020 financial year and explains how the service is managed and aims to develop an understanding and acceptance of why enforcement activity takes place.

Cllr Tony Page

Lead Member for Strategic Environment, Planning & Transport, and Deputy Leader of the Council

Chapter 1 – Content

The Secretary of State’s ‘Statutory Guidance to Local Authorities on the Civil Enforcement of Parking Contraventions’ states that local authorities should produce annual reports about their enforcement activities. It is considered good practice to publish a report which provides the public with information about the way enforcement is undertaken and provides reassurance that enforcement is being undertaken properly. The view of the Secretary of State is that transparency about the civil enforcement of parking regulations enables the public to understand and accept the enforcement of parking contraventions.

This Annual Report provides a record of activities during the 2019/2020 financial year and explains how the service is managed and aims to develop an understanding and acceptance of such enforcement activity.

Contents

Chapter 2 – Policy Context

Reading Borough Council introduced Parking Enforcement in 2000, when responsibility for enforcement of parking contraventions passed from Thames Valley Police to the Local Authority. The current legislation that allows for Reading to enforce parking and waiting restrictions is under The Traffic Management Act 2004. This also permitted local authorities to enforce restrictions by other methods which are now known as ‘Civil Parking Enforcement’. Parking offences are classified as civil offences rather than criminal offences under Civil Parking Enforcement.

Reading Borough Council has an integrated Parking Service, which manages both on-street and off-street activities. The Council introduced Civil Parking Enforcement under Part 6 of the Traffic Management Act 2004 from 31st March 2008.

The current guiding transport policy document is its Local Transport Plan (LTP) 2011- 2026. The Local Transport Plan includes a 15-year strategy document and a rolling 3-year implementation programme. The LTP programme is reviewed annually to ensure the aims and objectives are being delivered. The statement below summarises the vision for transport in Reading:

“Transport in Reading will better connect people to the places that they want to go: easily, swiftly, safely, sustainably and in comfort. We will meet the challenges of a dynamic, low-carbon future to promote prosperity for Reading.

Whichever way you choose to travel, by foot or bicycle, motorcycle, bus, rail, car or boat whether to work or education, to leisure or the services you need, our transport system will help you get there”. 

The Council is currently preparing a new LTP to set the strategy for 2020-36, statutory public consultation was undertaken during the summer and the new strategy will be finalised early next year.

Although it is not possible to specifically measure the contribution of Civil Parking Enforcement on all the objectives, as there are a wide range of other factors that influence them, it is clear that well considered and implemented enforcement will support this vision.

Chapter 3 – Parking Enforcement

Enforcement is conducted both on- and off-street by Reading Borough Council Parking Services through Civil Enforcement Officers employed through a contractor. Each officer receives specific training resulting in qualification which is:

  • WAMITAB Level 2 Award for Parking Enforcement Officers (QCF) (Ofqual          qualification number: 601/1781/3)

Civil Enforcement Officers are salaried and are not part of any incentive scheme. Their only enforcement requirement is to ensure that any Penalty Charge Notice is issued correctly and that all the supporting evidence (including photographs) is gathered and recorded.

The Traffic Management Act introduced regulations that allow for enforcement through an approved camera device in areas that are difficult or sensitive. In the autumn of 2012 the Council introduced an enforcement vehicle; it is used to enforce contraventions of waiting restrictions such as school zigzag markings, bus stop clearways and red routes. Enforcement with an approved device is not used where permits or exemptions (such as resident’s permits or Blue Badges) may be in use. The primary objective of the camera enforcement system is to ensure the safe and efficient operation of the road network by deterring motorists from breaking road traffic restrictions and detecting those that do.   

The Parking Services team at Reading Borough Council have completed/working towards their WAMITAB Level 3 Award in Notice Processing (QCF) (Ofqual qualification number: 601/1941/X). This qualification recognises the importance of back office staff, having the required skills, knowledge and detail when dealing with challenges, representation and appeals.

The Reading Borough Council Parking Services team have a duty to consider all aspects of a case. The Secretary of States guidance states that even when a clear contravention has occurred, the Council has discretionary power to cancel a Penalty Charge Notice, and this duty is adhered too – “under general principles of public law, authorities have a duty to act fairly and proportionately and are encouraged to exercise discretion sensibly and reasonably and with due regard to the public interest”. This exercise of discretion is approached objectively and without regard to any financial interest (in the penalty or decisions) that may have been taken at an earlier stage. However, discretion can be used to cancel or enforce a Penalty Charge Notice and some motorists who challenge their Penalty Charge Notice may not always receive the decision that they were looking for. 

Penalty Charge Notices (PCNs)

Penalty Charge Notices are issued when people contravene the parking code. Penalty Charge Notice tickets can be categorised as higher or lower depending on the seriousness of the contravention. Higher level tickets for more serious breaches are £70 (e.g. parking on yellow lines) and lower level tickets for less serious breaches are £50 (e.g. parking with an expired permit or pay & display ticket).

Road markings (such as yellow lines, loading bays, bus stops and residents zones) indicate that some sort of restriction applies and signs nearby will always explain the parking restrictions. If these restrictions are breached, a contravention has occurred and a Penalty Charge Notice will be issued.

In the Council’s public car parks Penalty Charge Notices may be issued if you fail to pay the correct amount at a pay and display ticket machine or for parking in a space for longer than you are permitted to. Also, if your car is reported to be causing a safety hazard, a source of congestion or an obstruction the Police may remove it. Drivers are responsible for making sure that their vehicles are parked correctly and not causing any obstructions. If vehicles are parked correctly they should not be issued with a Penalty Charge Notice.

Traffic Management Act 2004 Statutory Process – Direct Issue Process

The following process applies where the Civil Enforcement Officer has directly issued the Penalty Charge Notice to the vehicle or handed it to the driver.  Please see section below for information about the process involved when the Penalty Charge Notice is sent by post.

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • After 14 days of the date of issue of the Penalty Charge Notice
    • The right to pay the discounted sum (£35/£25) after 14 days is lost. The 14 days starts with the date on which the Penalty Charge Notice was issued.
  •  After 28 days of the date of issue of the Penalty Charge Notice
    • If the charge is not paid 28 days from the date the Penalty Charge Notice was issued a Notice to Owner will be sent to the registered keeper of the vehicle.
    • At this point you can either pay the full charge within 28 days (£70/£50) or make representation to Reading Borough Council.
    • Failure to act on the Notice to Owner may result in a Charge Certificate being issued.
  • After 28 days of the date of issue of the Notice to Owner
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£105/£75).  If you receive a Charge Certificate you must pay within 14 days.  There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate
    • If the Charge Certificate is not paid within 14 days, the debt may be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£113/£83).  An Order for Recovery will be sent to the registered keeper of the vehicle. 
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a witness statement.
  • After 21 days after the Debt Registration
    • If the charge has not been paid or a witness statement has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated enforcement agent will be requested to recover the debt from you.  The enforcement agent will charge you for this.

Traffic Management Act 2004 Statutory Process – Postal Issue Process

The following process applies where the Penalty Charge Notice has been issued by post. This occurs in circumstances where the Civil Enforcement Officer was prevented from issuing the Penalty Charge Notice at the time, or the vehicle drove away before affixing it to the vehicle/handing it to the driver. A Penalty Charge Notice may also be issued by post from an approved device i.e. a camera recording.

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • The Penalty Charge Notice will be sent to the registered keeper of the vehicle; at this point you can either:
    • Pay the discount within 14 days (£35/£25) or 21 days if the contravention was detected by an approved device.
    • If the discount is not paid in the 14/21 days, pay the full charge within 28 days (£70/£50).
    • Make representation to Reading Borough Council.
  • After 28 days of the date of issue of the Penalty Charge Notice:
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£105/£75).  If you receive a Charge Certificate you must pay within 14 days.  There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate:
    • If the Charge Certificate is not paid within 14 days, the debt may be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£113/£83).  An Order for Recovery will be sent to the registered keeper of the vehicle. 
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a witness statement.
  • After 21 days after the Debt Registration:
    • If the charge has not been paid or a witness statement has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated Enforcement Agent (formerly known as bailiffs) will be requested to recover the debt from you.  The Enforcement Agent will charge you for this.

Paying a Penalty Charge Notice

Penalty Charge Notices can be paid either online, by post or by phone. Once payment has been made, the driver/owner/hirer has accepted liability for the penalty charge and can no longer make a challenge/representation against the Penalty Charge Notice. Reading Borough Council’s interpretation of the relevant legislation (which is supported by the House of Commons Transport Committee) is that the recipient of a Penalty Charge Notice can pay the penalty or challenge the Penalty Charge Notice – it is not possible to do both. 

The graph below shows the percentage of the different methods of payment used.

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Graph: Parking PCN Method of Payment 2019-2020.

The graph shows the following types of payments:

  • Web – 73%
  • Telephone – 17%
  • Enforcement Agent – 7%
  • Post – 3%
  • Other – 0.7%

The table below shows the number of Penalty Charge Notices issued for 2019/2020. A copy of Penalty Charge Notices issued by ward, street and contravention code is provided in Appendix A.

Please note that this data is constantly changing and the data provided is that recorded on 1st October 2020.

Penalty Charge Notice Issued 2019/20Percentage2018/2019Percentage
Total Penalty Charge Notices Issued 53,468   N/A 48,240   N/A
Number of higher level Penalty Charge Notices issued 35,437 66% 31,277 65%
Number of lower level Penalty Charge Notices 17,298 32% 16,740 35%
Number of Penalty Charge Notices with no charge level e.g. warning notice 733 1% 223 0.46%
Number of Penalty Charge Notices paid 40,485 76% 36,739 76%
Number of Penalty Charge Notices paid at discount 33,699 63% 30,446 63%
Number of Applications registered at TEC 7,024 13% 5,967 12%
Number of Penalty Charge Notices against which a formal or informal representation was made 9,976 19% 7,979 17%
Number of Penalty Charge Notices cancelled as a result of a formal or informal representation 1,737 3% 1,526 3%
Number of Penalty Charge Notices written off for other reasons 2,217 4% 1,947 4%

Approved Device PCNs

The Council introduced an approved device (enforcement vehicle) for parking contraventions in 2012. From the 6th April 2015 a change in legislation has limited the use that Council may use approved devices for parking enforcement. The enforcement vehicle can only be used to enforce the following contraventions: school keep clear markings, bus stops/stands, red routes and bus lanes.

The total Parking PCNs issued from the approved device was 3,467. Please see Chapter 4 for Bus Lane Enforcement.

ContraventionApproved Device PCNs
School Keep Clear markings 245
Bus Stops/Stands 90
Red Route 3,142
TOTAL 3,467

The table below shows the streets with highest number of approved device PCNs issued:

Location Total Approved Device PCNs Issued
Oxford Road 2,357
Wokingham Road 244
Norcot Road 226
School Road 182
Recreation Road 142
Wilson Road 58
Church End Lane 32
Washington Road 26
London Road 25
Swansea Road 17

Red Route Enforcement

From the 7th March 2018 the Council introduced its first red route in Reading, along the ‘Purple 17’ bus route. It was introduced first along the East of Borough starting on the Kings Road, at its junction with the IDR, following the A329 corridor east, through Cemetery Junction and along the Wokingham Road. It ends near to the Three Tuns crossroads, on the borough boundary.

The second part of the red route was introduced on the West of the Borough starting on the Oxford Road, at its junction with Alfred Street heading along all the Oxford Road, onto Norcot Road, School Road and ending at Park Lane (at the junction with Mayfair).

A Red route is a ‘no stopping’ restriction which has been successfully used on major bus routes in London for many years. It helps keep key public transport moving, minimises delays for bus passengers and improves safety for pedestrians and cyclists by preventing dangerous or illegal parking.

The new Red Route restriction means where double red lines are marked, vehicles cannot stop at any time – Monday to Sunday – including for short periods of loading or unloading. Only disabled blue badge holders, Hackney Carriages (black cabs) and private hire vehicles licensed by Reading Borough Council are permitted to stop to allow for boarding and alighting. Emergency service vehicles will, of course, be permitted to stop on the Red Route

Enforcement is carried out by the Civil Enforcement Officers (direct issue) and the Council’s enforcement (approved device) vehicle.

Contravention Approved Device PCNs Direct Issue PCNs Total
Red Route 3,142 816 3,958

Report Illegally Parked vehicles

The Council introduced an online facility for members of the public to report illegally parked vehicles and the number of requests received is shown below:

PeriodEnforcement Requests ReceivedPCNs issued
2017-2018 1,064 169
2018-2019 2,059 288
2019-2020 2,345 435

The Council is unable to issue any Penalty Charge Notices (PCNs) to vehicles that may be obstructing the highway e.g. blocking a driveway. This can be reported to the Police on the non-emergency number 101.

The table below shows the streets with highest number of PCNs issued:

LocationTotal PCN issued
Oxford Road 4,387
Addington Road 2,383
Sackville Street 1,495
Kings Road 1,365
Howard Street 964
Castle Street 920
Cheapside 914
Vachel Road 913
Grange Avenue 843
Friar Street 734

The table below shows the Car Parks with the number of PCNs issued:

Car park Total PCNs Issued
Hills Meadow Car Park 1,260
Civic B Car Park 477
Chester Street Car Park (Caversham) 466
Kings Meadow Car Park 352
Cattle Market Car Park 283
Thames Side Promenade Car Park 254
Kensington Road Car Park 43
Queens Road Car Park 24
Mall Car Park 20
Recreation Road Car Park 16
Dunstall Close Car Park 5

The table below shows the PCNs issued by month, compared with the last year (note this excludes warning notices)

Month2019-20202018-2019
April 4,007 3,500
May 4,671 3,543
June 4,794 3,855
July 4,768 4,131
August 4,196 3,275
September 4,605 4,015
October 5,165 4,163
November 4,774 4,065
December 4,263 4,342
January 4,736 4,533
February 4,293 3,899
March 2,792 4,443

A full breakdown of the notices issued by ward, street and contravention code is provided in Appendix A.

Further Information

Chapter 4 – Bus Lane Enforcement

Reading Borough Council has more bus lanes per mile of road than anywhere else in the UK and a greater proportion of people travel by bus than in most other cities and towns in the UK. Reading Borough Council and its partners want to make public transport reliable and punctual. Bus lanes, when operating properly, help improve journey times, punctuality and reliability which may help make public transport a more attractive option and in turn relieve congestion.

When bus lanes are misused they are less effective, hence the need for effective enforcement. When people ignore bus lanes they can cause delays to public transport and increase the risk of accidents as other road users are unlikely to be aware of their presence.

In October 2005, powers were introduced under the Transport Act 2000 that made it possible for Reading Borough Council to enforce the regulations governing the use of bus lanes in the Borough. The Police may still take action against persons driving in bus lanes or ignoring road signs, however, Reading Borough Council’s enforcement by approved device camera’s has substantially increased the likelihood of those abusing bus lanes being caught out.

The penalty for being caught in a bus lane is a £60 Penalty Charge Notice. Cameras record vehicles using bus lanes and penalties are issued based on this information. Enforcement officers check the recordings to determine whether a contravention of the rules has taken place or if there may be other circumstances e.g. to avoid an accident. It is possible to make a representation against the Penalty Charge Notice within 28 days of it being issued.

Appendix B provides a breakdown of information per bus lane. 

Transport Act 2000 Statutory Process 

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • The Penalty Charge Notice will be sent to the registered keeper of the   vehicle; at this point you can either:
    • Pay the discount within 14 days (£30).
    • If the discount is not paid in the 14 days, pay the full charge within 28 days (£60).
    • Make representation to Reading Borough Council.
  • After 28 days of the date of issue of the Penalty Charge Notice
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£90).  If you receive a Charge Certificate you must pay within 14 days.  There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate
    • If the Charge Certificate is not paid within 14 days, the debt will be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£98).  An Order for Recovery will be sent to the registered keeper of the vehicle. 
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a statutory declaration.
  • After 21 days after the Debt Registration
    • If the charge has not been paid or a statutory declaration has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated Enforcement Agent (formerly known as bailiffs) will be requested to recover the debt from you.  The Enforcement Agent will charge you for this.

Paying a Penalty Charge Notice

Penalty Charge Notices can be paid either online, by post or by phone. The graph below shows the percentage of the different methods of payment used for Penalty Charge Notices relating to bus lanes.

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The graph shows payment methods of:

  • Web – 73%
  • Telephone – 16%
  • Enforcement Agent – 6%
  • Post – 4%
  • Other – 0.5%

The table below shows the number of Penalty Charge Notices issued for entering bus lanes in 2019/2020. A copy of Penalty Charge Notices issued by street for entering bus lanes is provided in Appendix B. Please note that this data is constantly changing and the data provided is that recorded on 1st October 2020.

Penalty Charge Notice issued2019/2020Percentage of total issued2018/2019Percentage of total issued
Total Penalty Charge Notices Issued 81,116   71,693  
Number of Penalty Charge Notices paid 64,251 79% 58,446 81% 
Number of Penalty Charge Notices paid at discount 56,464 70% 51,365 71%
Number of Penalty Charge Notices against which a formal representation was made 14,401 18% 10,997 15%
Number of Penalty Charge Notices cancelled as a result of a formal representation 2,136 3% 2,276 3%
Number of Penalty Charge Notices written off for other reasons 2,496 3% 1,675 2%

Appendix B provides a breakdown of the PCNs issued per bus lane and a comparison with the previous year’s issue.

Further Information

Chapter 5 – Challenges, Representations and Appeals

If a driver is issued a Parking Penalty Charge Notice, which they feel is unwarranted; they have the right to challenge the Penalty Charge Notice. This is done in 3 stages. The first stage is an informal challenge to Reading Borough Council which is followed up by the second stage which is a formal representation to the Council. If the representation to the Council is unsuccessful, the third stage is an appeal to the Traffic Penalty Tribunal. It should be noted that for Penalty Charge Notice issued by post (either parking or bus lane related) there is no informal challenge.

The Reading Borough Council Parking Services team will deal with each case on its own merits and will take into account the evidence recorded by the Civil Enforcement Officer and the information provided for a case. There are statutory time limits for dealing with representations and appeals, whereas guidance is provided for informal challenges. In all cases the Reading Borough Council Parking Services aim to deal with challenges, representation and appeals in an efficient, effective and impartial way.

Stage 1 – Making an Informal Challenge

Reading Borough Council Parking Services have a legal obligation to consider all informal challenges received. If an informal challenge is made within 14 days of the Penalty Charge Notice being issued, the discount period will be put on hold until the Council can deal with the challenge. A letter from the driver explaining the reasons why they feel they have grounds for an appeal should be made as soon as possible to the address given on the Penalty Charge Notice. The letter can be submitted by writing to the Council using surface mail or making a challenge by way of a secure website.  A letter will be replied to if the challenge is upheld and the Penalty Charge Notice will be cancelled. If the challenge is not upheld, provided the challenge was made within 14 days of the Penalty Charge Notice being issued, a further 14 days to pay the Penalty Charge Notice at a discounted rate will be granted.

Stage 2 – Representations

A representation (under the Traffic Management Act 2004) can only be made upon receipt of a Notice to Owner, in cases where the PCN has been affixed to the vehicle or handed to the driver. The Notice to Owner will be sent to the registered keeper of the vehicle 28 days after the issue of the Penalty Charge Notice. Should a Penalty Charge Notice have already been paid the case is considered closed and no representation or appeal may be made. Once a Notice to Owner has been issued, the vehicle owner has 28 days to make a representation. The Council has a legal obligation to consider all representations received and must reply within 56 days of receiving the representation, if the Council does not reply in this time period, the Penalty Charge Notice is automatically cancelled.

Should a representation be unsuccessful the owner will be liable to pay the Penalty Charge Notice at the full rate. If the Council rejects the representation, an appeal may then be made to the Traffic Penalty Tribunal. Where a Penalty Charge Notice has been issued by post the registered keeper has 28 days to make a representation to the Council. If those representations are made within the discount period, the Council will generally hold the discount and if the decision is made to reject the Penalty Charge Notice, this will be re-offered again. However, should an appeal be made to the Tribunal, the full charge would then apply, even if it is within the re-offered discount period. This process is set down by the Traffic Management Act 2004 (and accompanying regulations) for parking contraventions. The process is the same for bus lane contraventions issued under the Transport Act 2000, however, there is no informal challenge or time limit set for the Council to reply to a representation. These are the only ways to query a Penalty Charge Notice.

Complaints about the parking scheme itself should be made in writing to Reading Borough Council. General enquiries concerning parking issues may be made by telephone, however, Reading Borough Council cannot accept challenges or representations made by email or telephone.

The table below shows items of correspondence received in relation to informal challenges, parking and bus lane representations for 2019/2020. Please note that this data is that recorded on 1st October 2020. This data includes PCNs that have made multiple challenges and/or representations

2019/2020Informal challengesIncoming parking representationsIncoming bus lane representationsTotal
April 487 148 958 1,593
May 499 222 1,014 1,735
June 456 206 837 1,499
July 644 214 1,168 2,026
August 485 196 1,106 1,787
September 530 319 1,688 2,537
October 694 207 1,556 2,457
November 694 291 1,560 2,545
December 437 203 800 1,440
January 610 186 1,443 2,239
February 521 297 1,217 2,035
March 447 228 1,054 1,729
Total 6,504 2,717 14,401 23,622

The table below shows informal challenges and representations received compared to last year.

YearInformal challengesIncoming parking representationsIncoming bus lane representationsTotal
2018/2019 5,847 2,132 10,997 18,976
2019/2020 6,504 2,717 14,401 23,622

The table below shows the other correspondence received and answered.

Under the relevant legislation the Council is not required to answer any correspondence once the representation period has ended i.e. when the Charge Certificate has been issued.

Charge typePost charge certificatePost order for recoveryPost warrantPaid*OtherTotal
Parking PCNs 614 90 60 89 308 1,161
Bus Lane PCNs 2,053 219 193 188 772 3,425
TOTAL 2,667 309 253 277 1,080 4,586

* The Council is issued guidance that makes it clear that a PCN is deemed ‘paid’ as soon as the payment arrives at any payment office belonging to the enforcement authority that issued the PCN. The enforcement authority should promptly close the case. Any correspondence received when a case has been paid will be responded too, but priority is always given to open cases.

Stage 3 – Appeal to the Traffic Penalty Tribunal

The Traffic Penalty Tribunal is a body independent of the Council. Adjudicators are people with at least five years legal experience who consider the evidence for appeals against Penalty Charge Notices issued by Local Authorities. Their decision is final and binding on both parties.

Should a Representation to the Council be unsuccessful a Notice of Appeal will be sent to the registered keeper which includes details of how to appeal online. A Traffic Penalty Tribunal appeal can only be made should a representation to the Council already have been rejected. When they receive a ‘Notice of Appeal’, the Traffic Penalty Tribunal staff will make some basic checks and if everything is in order it will be registered as a formal appeal. The registered keeper will receive acknowledgement of this and a date as to when the appeal is due to be decided. The Council will also be notified that the appeal has been lodged and will be given a date for which to submit their evidence to the Adjudicator. In the case of a personal appeal being asked for, the Traffic Penalty Tribunal staff will schedule it for the next appropriate hearing at the registered keepers preferred location and give 21 days notice of the precise date, time and venue.

 The table below shows how many appeals were dealt with by the adjudicators. Please note that this data is constantly changing and the data provided is that recorded on 1st October 2020.

Consent Order means the Council and Appellant have reached an agreement over the appeal.

2019/2020Parking Penalty Charge Notices Percentage of Total PCNs Issued Percentage of Appeals Received Bus Lane PCN Percentage of Total PCNs Issued Percentage of Appeals Received
Total PCNs Issued 53,468 N/A  N/A   81,116 N/A   N/A  
Total Received 98 0.20%   N/A 183 0.26% N/A  
Dismissed by Adjudicator 29 0.06% 31% 64 0.09% 31%
Allowed by Adjudicator 40 0.08% 43% 50 0.07% 24%
Not Contested 18 0.04% 19% 60 0.08% 29%
Consent Order 7 0.01% 7% 7 0.01% 3%
Withdrawn 1 0.002% 1% 2 0.003% 1%
Not Registered 1 0.002% 1% 0 0.0% 0%
Awaiting decision inc. other 0 0.0% 0.0% 0 0.0% 0%

The table below shows the number of appeals received compared to previous years:

2019/2020Parking PCN Percentage of Total PCNs Issued Bus Lane PCN Percentage of Total PCNs Issued
Total Appeals Received 2015/2016 131 0.37% 264 0.27%
Total Appeals Received 2016/2017 135 0.36% 296 0.36%
Total Appeals Received 2017/2018 120 0.30% 304 0.32%
Total Appeals Received 2018/2019 94 0.19% 207 0.29%
Total Appeals Received 2019/2020 98 0.20% 183 0.26%

The Council reviews all adjudicator decisions and through the feedback from them will try to ensure that unnecessary appeals are not registered. A fresh review of the case is made when an appeal is registered, regardless of the decision made at representation stage.

The annual report from the Traffic Penalty Tribunal on their service was not available at the time of this report. The Tribunal has moved their service to an online portal. This allows appellants to register, upload their evidence and track their appeal through the online service. Appellants can still chose to have their appeal decided by post, telephone or personal hearing and most chose the post or telephone option. The Council can upload their evidence, send messages to the Tribunal/Appellant which has improved the efficiency and the Adjudicators can decide on appeals quickly.

Further Information

The Traffic Penalty Tribunal’s website

Chapter 6 – Enforcement Agents

If a PCN remains unpaid after the Council has issued their notices (Please see Chapter 3 and 4), a Warrant may be issued to the Enforcement Agents (formerly bailiffs) to recover the debt. The regulations and fees that the Enforcement Agents work under changed in April 2014.

Parliament introduced new legislative arrangements for Enforcement Agents in April 2014, when the relevant provisions of the Tribunals, Courts and Enforcement Act 2007 were brought into force.  One of the changes that came into operation was a new, simplified, regime for fees payable to Enforcement Agents, at each stage in the recovery process, as set out in the Taking Control of Goods (Fees) Regulations 2014.

Regulations 4 and 5 allow the Enforcement Agents to recover the fees from the debtor and specify each stage of the process. Schedule 1 specifies the relevant fees, which are, as follows:

StageFeeInformation
Compliance Stage £75 Notifying the debtor in writing, on receipt of the warrant, of the liability;
Enforcement Stage £235 For attending the premises, if no payment is made within 7 clear days of the compliance stage notice. The Enforcement Agents can make a number of visits but only one charge is applied.
Sale/Disposal Stage £110 For preparing to remove goods, removing goods, sale of goods

There may be additional charges if goods are removed such as storage, auction costs etc.

If there are multiple warrants issued, the compliance fee is charged per warrant but the enforcement and sale/disposal fee is normally only added onto the first warrant. There are exceptions to this and for further information please see below.

The Council expects Enforcement Agents, acting in respect of debts it (the Council) has registered, to handle enquiries or complaints about the fees those agents have charged. The Taking Control (Fees) Regulations 2014 provides for any disputes about the fees to be settled by a Court.  

The table below shows the warrants issued to the Enforcement Agents in the past 5 years for Parking PCNs. Please note that this data is constantly changing and the data provided is that recorded on 1st November 2020.

Parking Total Warrants Issued Successful Collection Outstanding Warrants Closed Warrants (unable to trace/execute)
2015-2016 3,672 21% 0% 79%
2016-2017 4,539 26% 0% 74%
2017-2018 4,816 26% 0% 73%
2018-2019 5,168 27% 0% 72%
2019-2020* 5,601 23% 57% 18%

The table below shows the warrants issued to the Enforcement Agents in the past 5 years for Bus Lane PCNs. The data provided is that recorded on 1st November 2020.

Bus lane Total Warrants Issued Successful Collection Outstanding Warrants Closed Warrants (unable to trace/execute)
2015-2016 5,447 32% 0% 68%
2016-2017 6,632 31% 0% 69%
2017-2018 8,357 33% 0% 67%
2018-2019 7,643 38% 0% 61%
2019-2020* 7,334 37% 44% 17%

Further Information

Further information can be found on the Civil Enforcement Association website.

* warrants are valid for 1 year from issue

Chapter 7 – Permits

Permit Parking Zones came to Reading in the mid 1970’s with the intention to enable residents to park in streets that would have otherwise been occupied by shoppers or commuters parking in the town centre. As levels of car ownership and traffic patterns have developed, the zones have spread away from central Reading to other parts of the town affected by parking problems.

In 2011/2012, the parking permit service and the zoning system was updated with zones becoming larger and a better split between the number of permits being issued and the number of on-street parking spaces being made available. Changes to the permit scheme are made so it is vital people continue to check the signs and lines where they park.

There are currently three main types of permits available, resident, visitor and business, however, temporary permits and other discretionary permits are also available.

The permit must be displayed in its registered vehicle at all times when the vehicle is parked in a permit bay. The permit should be displayed on the windscreen and be readable so that the information contained on it is legible. The information on the permit will contain; the vehicles registration, the permit zone, the expiry date, and the make of the vehicle.

A new online system was introduced on the 01 November 2017, which allows residents to manage their permit applications online. The table below shows the number of permits issued.

Permit Type Total Issued 2019/2020 Percentage issued 2019/2020 1st Resident Permit/Free Visitor Permits 2nd Resident Permit/Charged Visitor Permits
Business 27 0.1% N/A N/A
Resident 10,340 32% 8,312 2,028
Visitor 16,189 50% 13,393 2,796
Temporary 2,996 9% N/A N/A
Discretionary 2,829 9% N/A N/A
GRAND TOTAL 32,381   N/AN/A   N/A  

All other permit types are issued at the discretion of the Council. The Council must be satisfied that the same conditions apply for discretionary permits and there is no automatic right of renewal.

Resident Permits

Resident Parking Permits are provided in controlled parking areas for residents of Reading.  Following an extensive consultation, parking zones were simplified and re-organised providing a longer and more flexible parking solution. Permits will run for 12 months from the date of issue and it is up to the user to renew a permit before it expires.

A maximum of two permits are available to be issued per household. To comply as a household the house or flat must; lie within a Permit Parking Zone, be registered for Council Tax, have appropriate planning permission, and not have a planning condition that prohibits the issue of permits. The first permit per household is £40 and the second is £150. It is down to the discretion of the home owner as to what name goes on which permit. When first applying for a permit, proof of residence and proof of car ownership will be required to be sent with the application. Once a permit has been granted, it can be renewed the following year online without the need for re-applying or supplying evidence.

Business Permits

Business Parking Permits are available to businesses that operate within a permit parking zone. The criteria to be eligible for a Business Parking Permit are; the staff and operators may not reside in the permit zone, the premises must have no associated off-street parking, and the staff for whom the permits are intended for should require regular and frequent use of their vehicles during the working day.

Businesses are eligible to apply for one permit per business with any further requests to be made as a discretionary application. When applying for a permit, the business must provide proof of address and proof of vehicle ownership. Business permit applications must be made by post.

Visitor Permits

Both residents and businesses within permit parking areas can offer visitor permits. All households in permit’ parking zones are entitled to visitor permits. Visitor permits are scratch cards each for half days. They are issued in books of 20 permits. The first two books are free and a further five books are available at a cost of £25 per book. Proof of residence is required when applying for visitor permits. Businesses are able to purchase up to 100 visitor permits, Community Agencies are able to purchase an unlimited number of visitor permit. Like with the Residents’ visitor permits, Business visitor permits are scratch cards for half a day and are also issued in books of 20 at £25 per book. Once the books have been granted, they can be renewed the following year, online without the need for re-applying or supplying evidence. Visitor Books cannot be renewed, if more than a year has passed since they were originally issued.

Temporary permits can be obtained through our online service and are issued as a “Print at Home” permit. Temporary permits are normally issued to residents who have just moved into the permit zone or have changed their vehicle. Temporary permit are issued for 8-weeks to allow time to submit full proofs. Temporary permit cover is not extended after the 8 week period as it is felt this is enough time to have obtained the full proofs required.

Discretionary Parking Permits

Reading Borough Council has recognised that there are those who, from time to time, may have business within the permit zones which, the Council may decide at its discretion as the Highway Authority to be legitimate reason to grant a permit. Other such permits that the Council issues include: Medical Practitioners, Healthcare Professional, Carer, Charity, Tradesperson, Teacher, Nanny and Other Resident/Business/Visitor Discretionary.

New Resident Permit Scheme Areas

Any new Resident Permit Parking schemes are only introduced with the support of the residents in the area. They are considered on an area basis, not street-by-street, to reduce the amount of displaced parking in nearby streets.

The Traffic Management Sub-Committee reports on requests for new Resident Permit Parking schemes. The scheme designs are built with Council Officer recommendations and public consultation feedback. 

The following extensions to permit zones were introduced in 2019-2020:

ZoneSpaces addedMonth
01R 38 July 2019
02R 746 December 2019
09R 31 July 2019
14R 923 September 2019
15R 37 September 2019
Total 1,775   N/A

Further Information

Further information about parking permits.

The table below shows the total permits issued by type. Please note that this data is that recorded on 1st October 2020.

Permit Type Total issued in 2019/2020 Percentage Total issued in 2018/2019
Business 27 0.1% 24
Business Discretionary 22 0.1% 17
Carer 111 0.3% 92
Charity (free and charged) 24 0.1% 25
Doctor 34 0.1% 34
Health Care Professional 307 0.9% 277
Landlord – Annual 11 0.03% 8
Nanny 2 0.01% 2
Non-UK Registered Vehicle Permits 3 0.01% 2
Resident – First Permits 8,312 25.7% 7,579
Resident – Second Permit 2,028 6.3% 1,801
Resident Discretionary 509 1.6% 411
Teacher 99 0.3% 66
Temporary Permits 2,996 9.3% 3,219
Tradesperson – Annual 109 0.3% 95
Tradesperson – Daily 943 2.9% 196
Visitor Books – Charged 2,796 8.6% 2,312
Visitor Books – Free 13,393 41.4% 10,684
Visitor Business 76 0.2% 62
Visitor Charity 30 0.1% 23
Visitor Discretionary (free and charged) 549 1.7% 467
Total 32,381   N/A 27,396

 The table below shows the permits zones and the number of permits on issue. Please note that this is constantly changing and the data provided is that recorded on 21st April 2020.

Permit zoneApprox. spaces on streetTotal permitsCapacity
01R 631 645 102%
02R 926 699 75%
03R 551 495 90%
04R 99 54 55%
05R 561 462 82%
06R 954 854 90%
07R 1,664 1,385 83%
08R 787 676 86%
09R 509 434 85%
10R 1,422 1,285 90%
11R 374 348 93%
12R 1,238 1,083 87%
13R 1,094 975 89%
14R 1,227 902 74%
15R 430 213 50%
B2 32 25 78%
C4 18 5 28%
W1 20 11 55%
Z1 25 16 64%
Total 12,562 10,567 84%

Chapter 8 – Blue Badges

Blue Badges provide a vital lifeline to over 2.5 million people every year allowing disabled people to access employment, shops and other services. Blue Badge fraud is a growing issue across the country. Abuse of the scheme means that priority spaces are unable to be used by those who need them most.

It is therefore vital that Reading Borough Council put measures in place to try and reduce the number of incidences of Blue Badge fraud.

Since the 1st January 2012, the Department for Transport (DfT) has introduced a new Blue Badge Improvement Service (BBIS) scheme which is intended to tackle this problem. The scheme comprises of a central nationwide database and a new assessment process to ensure badges only go to those who need them. The scheme will be managed nationally by Northgate Public Services.

The new Blue Badges nationally use security style inks and techniques making them almost impossible to reproduce, tamper with or amend. It is now an offence for anyone who is not the actual badge holder to use the Blue Badge, or to park in an on-street Blue Badge parking bay without displaying a badge.

If you suspect someone of committing Blue Badge fraud you can report to the Corporate Investigations Team in confidence.

You can also report suspected blue badge fraud in confidence by the following methods:

The Department for Transport has issued a booklet called ‘The Blue Badge Scheme: Rights and Responsibilities in England’. This booklet explains to the holder of a Blue badge their responsibilities, places where they can and cannot park, and further travel advice. This also includes information on how to display the badge, where parking is for free and where time limits do/do not apply.

The table below shows the Blue Badges issued in 2019/2020 and total on issue as of 31st March 2020, compared with previous year.

Blue Badge Allocation Issued in 2019/2020 On issue as of 31st March 2020 Issued in 2018/2019 On issue as of 31st March 2019
Total number of valid Blue Badges 2,079 4,688 1,826 4,721
Total number of Blue Badges on issue to organisations 10 36 15 23

National Fraud Initiative

The purpose the National Fraud Initiative is to recover those Blue Badges which should have been returned following a death.  Reading Borough Council is part of this initiative. Following the national redesign of Blue Badges, it should make it easier for Local Authorities to both cross check and identify fraudulent badges.

The Civil Enforcement Officers have been working with the Council’s Corporate Investigations team over the last couple of years and have been able to check the validity of the badges on display. Any badges that are invalid are referred to the Corporate Investigations team for further inspection.

PeriodNumber of badges checkedNumber of badges referred
October 2017 – March 2018 113 10
April 2018 – March 2019 205 41
April 2019 – March 2020 163 52

Between March 2019 and April 2020, the Corporate Investigations Team has the following updates on cases referred (current status as at 4th November 2020).

Current status Number of Cases 2019-2020 Number of Cases 2018-2019
Closed – Cases successfully prosecuted 10 3
Closed – Criminal Caution Given 1 1
Closed – Formal Blue Badge Warning Letter Given 6 3
Closed – Blue Badges seized and destroyed 7 3
Open – Cases awaiting Criminal Charges 7 10
Open – Cases awaiting Magistrates hearing date 7 3
Open – Cases under review 3 11
Closed – Cases with insufficient evidence to interview or not sufficient to lay charges 14 9
Total 55 43

Further Information

Further information on how to obtain a Blue Badge.

Chapter 9 – Signs and Lines Maintenance

Reading Borough Council’s Streetcare Services team deals with the maintenance of existing signs and lines. The Neighbourhood Officers (previously known as Highway Inspectors) carry out safety inspections and defects in lines or missing signs will be identified and any associated works ordered. The frequency of inspections varies depending on the road classification. Monthly inspections are carried out for A- class road, quarterly inspections for B- and C-class roads and unclassified roads annually.

Any other defects identified through observations or checks made by the Civil Enforcement Officers, Ward Councillors and members of the public are also actioned as appropriate.

In addition to signs and lines, the Neighbourhood Officers as part of their safety inspections will identify defects to direction signage, carriageways/footways/cycleways and gullies and order repair works as necessary. The Officers also undertake Night Scouts monthly to identify street lighting faults and order repair works.

There is also an annual resurfacing programme usually carried out during the summer which often affects lines. These will be replaced as soon as possible after surfacing work has been completed.

Snow will cover lines particularly on local residential roads where gritting does not take place. The parking restrictions remain in operation as set out in the appropriate Traffic Regulation Order.

On the principal roads and the main bus routes gritting is undertaken in accordance with the Winter Service Plan but the channel lines where road markings are will often remain covered until a thaw takes place.

A Penalty Charge Notice will only be issued where the Civil Enforcement Officer has checked that the lines and signs are in an acceptable condition. A motorist’s attention should be drawn to the restriction when parking. The Council is unable to maintain the lines and signs in a perfect condition at all times, and it is recognised by the Traffic Penalty Tribunal that the lines and signs will over a period of time be subject to wear and tear.

Regulation 18 of the Local Authorities’ Traffic Orders (Procedure) (England and Wales) Regulations 1996 states that: ‘Where an order relating to any road has been made, the order making authority shall take such steps as are necessary to secure a) … the placing on or near the road of such traffic signs in such positions as the order making authority may consider requisite for securing that adequate information as to the effect of the order is made available to persons using the road’. The Council complies with this Order and will ensure that restrictions are clearly marked for motorists.

Chapter 10 – Car Parks

The current parking strategy is a core element of the Local Transport Plan. The parking strategy essentially aims to encourage short stay demand for central Reading whilst limiting the amount long stay/commuter parking around the town centre. A key feature of the strategy is pricing of central Reading parking to reflect peak demand on the roads and promote sustainable alternatives such as the long stay parking provided by park and ride.

Reading Borough Council now manages their own off-street car parks (since October 2018) and is seeking to improve and enhance the customer experience. We have already introduced improved payment options, automatic number plate recognition, an additional exit lane at Queens Road multi-story and carried out a deep clean. We will continue to invest in improving the customer experience whilst offering value for money.

Reading Borough Council reviews the tariff structure on an annual basis. Season tickets are available for Broad Street Mall, Queens Road, Cattle Market, Recreation, Dunstall Close and Chester Street car parks. Season tickets are available annually, 3 monthly and 1 monthly (except Dunstall Close and Chester Street which only offers annual permits).

The table below shows the spaces available in each car park.

Car parkSpacesDisabled spacesTotal spaces
Broad Street Mall 723 19 742
Queens Road 678 8 686
Hills Meadow 312 10 322
Civic B Car Park 176 4 180
Kings Meadow 77 1 78
Cattle Market 90 4 94
Chester Street, Caversham 83 3 86
Recreation Road, Tilehurst 82 4 86
Dunstall Close, Tilehurst 48 3 51
Total 2,269 56 2,325

Further Information

Further information on car parks.

Chapter 11 – Pay and Display

Reading Borough Council introduced on-street pay and display in October 2010, this offered alternative short-term parking for the Town Centre. The bays are located across the town centre and around the Hospital/University area. The bays provide more flexible parking options for visitors.

There are now over 1,000 spaces spread across Reading:

AreaNumber of spaces
Town Centre Area 716
Hospital/University Area 460

The pay and display bays accept cash and cashless parking through telephone payment system (via the RingGo system). Below shows the divide between different payment methods

Payment optionPercentage
Cash 54%
Pay By Phone 46%

Pay and display bays are an effective parking management tool that increases the turnover in spaces around the Town Centre and other local community facilities.

In line with the Department for Transport under ‘The Blue Badge Scheme: Rights and Responsibilities in England’, holders of the blue badges can park for free and without time limit in the pay and display bays. However, in the shared use bays it is only for free and without limit during the hours a pay and display ticket is required, outside of the hours a parking permit is required. (See Chapter 8 for further information)

Further Information

Information about RingGo.

Chapter 12 – Freedom of Information

The Freedom of Information Act came into effect in January 2005. This requires Reading Borough Council to provide information which is held available to the general public. The Freedom of Information Act requires that Reading Borough Council respond to requests within 20 working days. Reading Borough Council is only required to respond with information that is held – it does not require the Council to analyse the information. The graph below shows the number of Freedom of Information (FOI) requests on monthly basis received by the Reading Borough Council Parking Services team between 2018 and 2020. In 2019/2020, a total of 40 Freedom of Information requests were received by the Reading Borough Council Parking Services team.

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The graph shows the following number of FOIs received:

  • April: 2 in 2018/19, 3 in 2019/20
  • May: 8 in 2018/19, 2 in 2019/20
  • June: 5 in 2018/19, 0 in 2019/20
  • July: 7 in 2018/19, 4 in 2019/20
  • August: 5 in 2018/19, 1 in 2019/20
  • September: 4 in 2018/19, 6 in 2019/20
  • October: 3 in 2018/19, 5 in 2019/20
  • November: 4 in 2018/19, 5 in 2019/20
  • December: 1 in 2018/19, 3 in 2019/20
  • January: 5 in 2018/19, 4 in 2019/20
  • February: 4 in 2018/19, 4 in 2019/20
  • March: 6 in 2018/19, 3 in 2019/20
  • Total: 54 in 2018/19, 40 in 2019/20

The Reading Borough Council Parking Services team often receive the majority of Freedom of Information requests from motorists that have received a Penalty Charge Notice. Such requests are seeking to obtain information about Penalty Charge Notices issued in the same location. Whilst the team seek to respond to requests within 20 working days, there are some instances where the request has been too broad e.g. no date range, specific types of challenges, Penalty Charge Notices issued to non-Reading based motorists. Therefore, if a manual search of each Penalty Charge Notice is required, this can take between 30 seconds to 2 minutes to investigate. As Reading Borough Council hold thousands of records for the majority of requests made, it would exceed the 18 hour time limit for such a request making it exempt. The table below shows some of the most common Freedom of Information requests received.

Freedom of Information Request Information
Penalty Charge Notices issued by location See Chapter 3 for an overview. A copy of Penalty Charge Notices issued by ward, street and contravention code is provided in Appendix A.
Bus lane Penalty Charge Notices issued See Chapter 4 for an overview. A copy of Penalty Charge Notices issued by street for entering bus lanes is provided in Appendix B.
Penalty Charge Notices paid/cancelled See Chapter 3 and Chapter 4.
Challenges Received See Chapter 5.
Appeals See Chapter 5.
Income/expenditure for parking and/or bus lanes and permit scheme See Chapter 13.
Copy of parking Traffic Regulation Orders Copies of the relevant parking Traffic Regulation Orders are made available by writing to Reading Borough Council Network Management or Legal Services.    
Copy of bus lane Traffic Regulation Orders

Copy of Secretary of State approval for bus lane cameras

Copy of Department for Transport Approval for bus lane signs
Each of these documents are publicly available on our FOI page.
Reading Borough Council’s policy on discretion   Reading Borough Council’s policy on the exercise of discretion is to deal with each case on its own merits.

Chapter 13 – Financial Information

The Statutory Guidance states that for good governance, enforcement authorities need to forecast revenue in advance. Raising revenue should not be the objective of Civil Parking Enforcement, nor may the authority set targets for revenue or the number of Penalty Charge Notices issued.

The purpose of penalty charges is to deter motorists from contravening parking restrictions. Payments received (whether for on street or off street enforcement) must only be used in accordance with Section 55 (as amended) of the Road Traffic Regulation Act 1984. This Act limits the purposes to which a Local Authority may apply any surplus resulting from income derived from on-street parking spaces. This was however, amended by the Traffic Management Act and restrictions on Councils that do not require further off-street parking were relaxed to permit any surplus to be used for general transport measures and other purposes on which the Local Authority lawfully incurs expenditure.

Reading Borough Council has seen compliance with the parking and bus lane restrictions increase over the years.

In accordance with the Data Transparency Code, it should be noted that the surplus received has been used to fund measures including: concessionary bus passes on the ReadiBus service; on supported contract bus service provision and on other measures as defined in accordance with s55 of the Road Traffic Regulation Act as set out in the table below.  In 2019/2020 this totalled £4.087m.

ServiceCost (£)
Supported bus services 74,100
Discretionary concessionary fares 321,895
Adult Social Care in house transport 525,000
Road safety schemes & CCTV 411,330
Structural Maintenance (principal roads) 1,495,514
Structural Maintenance (Other roads) 349,784
Expenditure on Bridges 719,178
Street Lighting 135,548
Road Safety 55,562
Total 4,087,911

The table below shows the financial information for Reading Borough Council for 2019/2020. A comparison can be made with last year’s financial information.

Service area Total Expenditure 2019/2020 Total Income 2019/2020 Net Surplus (Cost) 2019/2020 Total Expenditure 2018/2019 Total Income 2018/2019 Net Surplus (Cost) 2018/2019
Parking PCNs   £1,417,974 £1,966,719 £548,745 £1,306,349 £1,536,315 £229,966
Bus Lane PCNs   £969,696 £2,610,146 £1,640,450 £972,557 £2,176,571 £1,204,014
Resident Parking Permit   £199,456 £782,914 £583,458 £177, 540 £627,152 £449,612
Car Parks   £1,103,802 £4,296,873 £3,193,071 £1,991,281 £4,649,189 £2,657,908
Pay and Display £168,872 £1,768,202 £1,599,330 £138,811 £1,847,908 £1,709,097

Chapter 14 – Key Contacts and More Information

The process described in this report about challenging a PCN is set down by the Traffic Management Act 2004 or Transport Act 2000 (and accompanying regulations) and is the only way to query a Penalty Charge Notice. Complaints about the parking scheme itself should be made in writing to Reading Borough Council.

General enquiries concerning parking issues may be made by telephone, however Reading Borough Council cannot accept challenges or representations made by email or telephone.

There are specific postal addresses provided for motorists to query a Parking Penalty Charge Notice and a Bus Lane Penalty Charge Notice. These separate postal addresses ensure challenges/representations are assigned to the case file quickly and are dealt with promptly.

To Challenge a Parking Penalty Charge Notice the address is:

Reading Borough Council
Parking Services
PO BOX 3011
Reading
RG1 9RY

To Challenge a Bus Lane Penalty Charge Notice the address is:

Reading Borough Council BL
Parking Services
PO BOX 3012
Reading
RG1 9RZ

View or pay your Penalty Charge Notice (both parking and bus lane)

There is also a separate telephone number for parking/bus lane enquiries which is 0343 357 1177, this also allows motorists to pay their Penalty Charge Notice.

Report illegally parked vehicles

Other Useful Contacts

Traffic Penalty Tribunal

Appendix A

Parking Penalty Charge Notices by Ward

WardOn-StreetOff-StreetTotal
ABBEY 22,727 1,410 24,137
BATTLE 6,461 43 6,504
CAVERSHAM 1,915 1,726 3,641
CHURCH 191 0 191
KATESGROVE 3,781 0 3,781
KENTWOOD 371 0 371
MAPLEDURHAM 0 0 0
MINSTER 957 0 957
NORCOT 1,197 0 1,197
PARK 4,708 0 4,708
PEPPARD 47 0 47
REDLANDS 7,195 0 7,195
SOUTHCOTE 30 0 30
THAMES 54 0 54
TILEHURST 448 21 469
WHITLEY 221 0 221

Parking Penalty Charge Notices By Street

Note:

On Street” means a ticket issued on the Public Highway

Off Street” means a ticket issued in a Council owned Car Park

Postal Issue – Approved Device” means a ticket issued from the enforcement vehicle, whereby the PCN is posted to the DVLA registered keeper.

LocationTotal PCN IssuedTotal on-streetTotal off-streetPostal issue approved device
A329 Kings Road 17 0 0 17
A33 30 30 0 0
ABATTOIRS ROAD 2 2 0 0
ABBEY SQUARE 24 24 0 0
ABBEY STREET 332 332 0 0
ABBOTS WALK 8 8 0 0
ABBOTSLEIGH GARDENS 0 0 0 0
ABBOTSMEAD PLACE 1 1 0 0
ACACIA ROAD 0 0 0 0
ACRE ROAD 2 2 0 0
ADDINGTON ROAD 2,383 2,376 0 7
ADDISON ROAD 116 116 0 0
ADELAIDE ROAD 13 13 0 0
ALANDALE CLOSE 0 0 0 0
ALBANY GARDENS 0 0 0 0
ALBANY ROAD 220 220 0 0
ALBERT ROAD 0 0 0 0
ALBURY CLOSE 18 18 0 0
ALDWORTH CLOSE 0 0 0 0
ALEXANDER COURT (BAKER STREET) 0 0 0 0
ALEXANDRA ROAD 260 260 0 0
ALFORD CLOSE 0 0 0 0
ALFRED STREET 82 82 0 0
ALL HALLOWS ROAD 7 7 0 0
ALLCROFT ROAD 123 123 0 0
ALMA STREET 109 107 0 2
ALPHINGTON ROAD 0 0 0 0
ALPINE STREET 195 195 0 0
AMBLECOTE ROAD 0 0 0 0
AMBROOK ROAD 0 0 0 0
AMERSHAM ROAD 0 0 0 0
AMETHYST LANE 0 0 0 0
AMHERST ROAD 1 1 0 0
AMITY ROAD 121 121 0 0
AMITY STREET 41 41 0 0
ANGLERS WAY 3 3 0 0
ANSTEY ROAD 86 86 0 0
APPLEBY END 0 0 0 0
APPLEFORD ROAD 1 1 0 0
ARCHWAY ROAD 0 0 0 0
ARDLER ROAD 31 31 0 0
ARGYLE ROAD 82 82 0 0
ARGYLE STREET 91 91 0 0
ARKWRIGHT ROAD 2 2 0 0
ARMADALE COURT 5 5 0 0
ARMOUR HILL 0 0 0 0
ARMOUR ROAD 0 0 0 0
ARTHUR PLACE 0 0 0 0
ASH ROAD 0 0 0 0
ASHAMPSTEAD ROAD 6 6 0 0
ASHBURTON ROAD 3 3 0 0
ASHBY COURT 0 0 0 0
ASHDENE GARDENS 0 0 0 0
ASHMERE TERRACE 0 0 0 0
ASHMORE ROAD 0 0 0 0
AUCKLAND ROAD 11 11 0 0
AUDLEY STREET 334 334 0 0
AUGUST END 1 1 0 0
AUTUMN CLOSE 0 0 0 0
AVEBURY SQUARE 4 4 0 0
AVELEY WALK 0 0 0 0
AVON PLACE 4 4 0 0
AXBRIDGE ROAD 0 0 0 0
BADGERS RISE 0 0 0 0
BAKER STREET 219 219 0 0
BAMBURGH CLOSE 3 3 0 0
BARN CLOSE 0 0 0 0
BARNARD CLOSE 0 0 0 0
BARNSDALE ROAD 1 1 0 0
BARNWOOD CLOSE 157 157 0 0
BARON COURT 0 0 0 0
BARRY PLACE 4 4 0 0
BASINGSTOKE ROAD 121 121 0 0
BATES HILL 0 0 0 0
BATH ROAD 3 2 0 1
BATTLE PLACE 3 3 0 0
BATTLE SQUARE 18 18 0 0
BATTLE STREET 127 127 0 0
BECK COURT 0 0 0 0
BEDE WALK 0 0 0 0
BEDFORD ROAD 177 177 0 0
BEECH ROAD 2 2 0 0
BEECHAM ROAD 178 178 0 0
BEECHWOOD AVENUE 0 0 0 0
BELL COURT 0 0 0 0
BELLE AVENUE 8 8 0 0
BELLE VUE ROAD 21 21 0 0
BELMONT ROAD 514 514 0 0
BEMBRIDGE PLACE 3 3 0 0
BENNET ROAD 35 35 0 0
BENSON CLOSE 1 1 0 0
BERESFORD ROAD 83 83 0 0
BERKELEY AVENUE 70 70 0 0
BERKSHIRE DRIVE 0 0 0 0
BERRYLANDS ROAD 0 0 0 0
BETAM ROAD 0 0 0 0
BEVERLEY ROAD 0 0 0 0
BEXLEY COURT 0 0 0 0
BIRCH AVENUE 0 0 0 0
BISHOPS ROAD 61 61 0 0
BLACKWATER CLOSE 0 0 0 0
BLAENAVON 0 0 0 0
BLAGDON ROAD 0 0 0 0
BLAGRAVE LANE 0 0 0 0
BLAGRAVE STREET 323 323 0 0
BLAKES COTTAGES 101 101 0 0
BLANDFORD ROAD 0 0 0 0
BLENHEIM GARDENS 259 259 0 0
BLENHEIM ROAD (CAVERSHAM) 3 1 0 2
BLENHEIM ROAD (READING) 321 321 0 0
BLUNDELLS ROAD 4 4 0 0
BLYTH WALK 0 0 0 0
BODY ROAD 39 39 0 0
BOOT END 0 0 0 0
BOSTON AVENUE 1 1 0 0
BOULT STREET 17 17 0 0
BOULTON ROAD 15 15 0 0
BOULTS WALK 0 0 0 0
BOURNE AVENUE 1 1 0 0
BRACKENDALE WAY 29 29 0 0
BRAMBLE CRESCENT 0 0 0 0
BRAMSHAW ROAD 0 0 0 0
BRAY ROAD 0 0 0 0
BRAYFORD ROAD 0 0 0 0
BRENT GARDENS 0 0 0 0
BRIANTS AVENUE 6 6 0 0
BRIDGE STREET (CAVERSHAM) 1 1 0 0
BRIDGE STREET (READING) 8 8 0 0
BRIGHAM ROAD 90 90 0 0
BRIGHTON ROAD 7 7 0 0
BRILL CLOSE 0 0 0 0
BRIMPTON ROAD 0 0 0 0
BRISBANE ROAD 4 4 0 0
BRITTEN ROAD 0 0 0 0
BRIXHAM ROAD 0 0 0 0
BROAD STREET 38 38 0 0
BROCK GARDENS 26 26 0 0
BROCKLEY CLOSE 0 0 0 0
BROOK STREET WEST 33 33 0 0
BROOKLYN DRIVE 0 0 0 0
BROOMFIELD ROAD 0 0 0 0
BROUGHTON CLOSE 8 8 0 0
BROWNLOW ROAD 26 16 0 10
BRUNEL ROAD 1 1 0 0
BRUNSWICK HILL 220 220 0 0
BRUNSWICK STREET 20 20 0 0
BUCKINGHAM DRIVE 0 0 0 0
BUCKLAND ROAD 0 0 0 0
BULMERSHE ROAD 59 59 0 0
BURFORD COURT (CAROLINE STREET) 0 0 0 0
BURGHFIELD ROAD 2 2 0 0
BUTE STREET 0 0 0 0
BUTTER MARKET 3 3 0 0
BYEFIELD ROAD 0 0 0 0
CADOGAN CLOSE 0 0 0 0
CADUGAN PLACE 3 3 0 0
CALDER CLOSE 1 1 0 0
CALETA CLOSE 0 0 0 0
CALLINGTON ROAD 0 0 0 0
CAMBRIDGE STREET 290 290 0 0
CAMELFORD CLOSE 0 0 0 0
CANAL WAY 1 1 0 0
CANFORD COURT 16 16 0 0
CANNON STREET 28 28 0 0
CANTERBURY ROAD 5 5 0 0
CARDIFF ROAD 113 113 0 0
CARDIGAN GARDENS 64 64 0 0
CARDIGAN ROAD 141 141 0 0
CARDINAL CLOSE 38 38 0 0
CAREY STREET 101 101 0 0
CARISBROOKE CLOSE 0 0 0 0
CARLISLE ROAD 1 1 0 0
CARLTON ROAD 0 0 0 0
CARNARVON ROAD 153 153 0 0
CAROLINE COURT 0 0 0 0
CAROLINE STREET 16 16 0 0
CAROUSEL COURT 0 0 0 0
CARRON CLOSE 0 0 0 0
CARSDALE CLOSE 1 1 0 0
CASTLE CRESCENT 38 38 0 0
CASTLE HILL 9 9 0 0
CASTLE STREET 920 920 0 0
CASTLE STREET SERVICE ROAD 11 11 0 0
CATHERINE STREET 274 274 0 0
CATTLE MARKET CAR PARK 283 0 283 0
CAVENDISH ROAD 0 0 0 0
CAVERSHAM BRIDGE (CAVERSHAM ROAD) 0 0 0 0
CAVERSHAM PARK DRIVE 0 0 0 0
CAVERSHAM PARK ROAD 0 0 0 0
CAVERSHAM ROAD 23 23 0 0
CAXTON CLOSE 0 0 0 0
CEDAR ROAD 0 0 0 0
CHAGFORD ROAD 0 0 0 0
CHAIN STREET 0 0 0 0
CHAMPION ROAD 26 26 0 0
CHAPEL HILL 1 1 0 0
CHARLES STREET 58 58 0 0
CHARNDON CLOSE 2 2 0 0
CHATHAM PLACE SERVICE ROAD 3 3 0 0
CHATHAM STREET 53 53 0 0
CHATSWORTH CLOSE 0 0 0 0
CHEAPSIDE 914 914 0 0
CHEDDINGTON CLOSE 0 0 0 0
CHERITON COURT 0 0 0 0
CHERRY CLOSE 0 0 0 0
CHESTER STREET (CAVERSHAM) 48 48 0 0
CHESTER STREET (READING) 176 176 0 0
CHESTER STREET CAR PARK 466 0 466 0
CHESTERMAN STREET 122 122 0 0
CHESTNUT AVENUE 0 0 0 0
CHESTNUT WALK 0 0 0 0
CHICHESTER ROAD 2 2 0 0
CHILTERN COURT 0 0 0 0
CHILTERN ROAD 1 1 0 0
CHOLMELEY PLACE 64 64 0 0
CHOLMELEY ROAD 205 204 0 1
CHOLMELEY TERRACE 29 29 0 0
CHRISTCHURCH GARDENS 1 1 0 0
CHRISTCHURCH ROAD 3 3 0 0
CHURCH END LANE 36 4 0 32
CHURCH ROAD (CAVERSHAM) 35 35 0 0
CHURCH STREET (CAVERSHAM) 5 5 0 0
CHURCH STREET (READING) 50 50 0 0
CINTRA AVENUE 48 48 0 0
CINTRA CLOSE 0 0 0 0
CIRCUIT LANE 2 2 0 0
CIRCUIT LANE (GARAGE AREA) 0 0 0 0
CITY ROAD 0 0 0 0
CIVIC B CAR PARK 477 0 477 0
CIVIC CENTRE SERVICE ROAD 17 17 0 0
CLARENDON ROAD 13 13 0 0
CLENT ROAD 1 1 0 0
CLEVEDON ROAD 1 1 0 0
CLIFTON PARK ROAD 0 0 0 0
CLIFTON STREET 30 30 0 0
CLONMEL WALK 0 0 0 0
COCKNEY HILL 0 0 0 0
COLDICUTT STREET 41 41 0 0
COLEY AVENUE 5 5 0 0
COLEY HILL 41 41 0 0
COLEY PARK ROAD 5 5 0 0
COLEY PLACE 44 44 0 0
COLEY STREET 0 0 0 0
COLLEGE ROAD 46 46 0 0
COLLIERS WAY 0 0 0 0
COLLIS STREET 4 4 0 0
COMBE ROAD 0 0 0 0
COMBE ROAD (Garage Area) 1 1 0 0
COMMERCIAL ROAD 47 47 0 0
CONINGHAM ROAD 0 0 0 0
CONISBORO AVENUE 0 0 0 0
CONISTON DRIVE 0 0 0 0
CONNAUGHT CLOSE 5 5 0 0
CONNAUGHT ROAD 293 293 0 0
CONSTITUTION ROAD 29 26 0 3
COPENHAGEN CLOSE 0 0 0 0
CORBRIDGE ROAD 1 1 0 0
CORBRIDGE ROAD 0 0 0 0
CORINNE CLOSE 1 1 0 0
CORONATION SQUARE 0 0 0 0
CORWEN ROAD 1 1 0 0
COVENTRY ROAD 52 52 0 0
COW LANE 4 4 0 0
COWPER WAY 0 0 0 0
CRADOCK ROAD 34 34 0 0
CRAIG AVENUE 87 87 0 0
CRANBORNE GARDENS 0 0 0 0
CRANBOURNE GARDENS 0 0 0 0
CRANBURY ROAD 233 220 0 13
CRANE WHARF 3 3 0 0
CRAVEN ROAD 120 116 0 4
CREMYLL ROAD 3 3 0 0
CRESCENT ROAD 50 50 0 0
CRESSINGHAM ROAD 0 0 0 0
CROMWELL ROAD 62 62 0 0
CROSS STREET 11 11 0 0
CROSSLAND ROAD 8 8 0 0
CROWN PLACE 12 12 0 0
CROWN STREET 10 10 0 0
CULVER MEWS 0 0 0 0
CULVER ROAD 57 57 0 0
CUMBERLAND ROAD 142 142 0 0
CURZON STREET 231 231 0 0
DALE ROAD 11 11 0 0
DARELL ROAD 0 0 0 0
DARTINGTON CLOSE 0 0 0 0
DARWIN CLOSE 18 18 0 0
DAWLISH ROAD 0 0 0 0
DE BEAUVOIR ROAD 149 149 0 0
DE BOHUN ROAD 0 0 0 0
DE MONTFORT ROAD 73 73 0 0
DEACON WAY 1 1 0 0
DEANS FARM 0 0 0 0
DEANSGATE ROAD 74 74 0 0
DEE ROAD 0 0 0 0
DEEPDENE CLOSE 33 33 0 0
DENBEIGH PLACE 2 2 0 0
DENBURY GARDENS 0 0 0 0
DENBY WAY 0 0 0 0
DENMARK ROAD 95 95 0 0
DERBY ROAD 1 1 0 0
DERBY STREET 21 21 0 0
DERWENT AVENUE 1 1 0 0
DICKENS CLOSE 0 0 0 0
DON CLOSE 0 0 0 0
DONKIN HILL 0 0 0 0
DONNINGTON GARDENS 315 315 0 0
DONNINGTON ROAD 325 325 0 0
DORCHESTER COURT 0 0 0 0
DOROTHY STREET 27 27 0 0
DORSET STREET 18 18 0 0
DOUGLAS ROAD 1 1 0 0
DOVEDALE CLOSE 0 0 0 0
DOVER STREET 14 14 0 0
DOWNING ROAD 4 4 0 0
DOWNSHIRE SQUARE 15 15 0 0
DRAKE WAY 5 5 0 0
DRAYTON ROAD 2 2 0 0
DUKE STREET 1 1 0 0
DULNAN CLOSE 0 0 0 0
DULVERTON GARDENS 0 0 0 0
DUNCAN PLACE 16 16 0 0
DUNSFOLD ROAD 2 2 0 0
DUNSFOLD ROAD (SPUR) 0 0 0 0
DUNSTALL CLOSE 0 0 0 0
DUNSTALL CLOSE CAR PARK 5 0 5 0
DUNSTER CLOSE 0 0 0 0
DURHAM CLOSE 0 0 0 0
DUSSELDORF WAY 0 0 0 0
DWYER ROAD 1 1 0 0
EARLEY HILL ROAD 0 0 0 0
EARLEY PLACE 0 0 0 0
EAST STREET 36 36 0 0
EASTERN AVENUE 123 123 0 0
EATON PLACE 182 182 0 0
EDENHAM CRESCENT 0 0 0 0
EDGAR MILWARD CLOSE 38 38 0 0
EDGEHILL STREET 109 109 0 0
EDINBURGH ROAD 132 132 0 0
ELDART CLOSE 0 0 0 0
ELDON PLACE 5 5 0 0
ELDON ROAD 5 5 0 0
ELDON SQUARE 146 146 0 0
ELDON STREET 16 16 0 0
ELDON TERRACE 70 70 0 0
ELGAR ROAD 204 204 0 0
ELGAR ROAD SOUTH 11 11 0 0
ELIZABETH WALK 0 0 0 0
ELLIOTS WAY 20 20 0 0
ELM LODGE AVENUE 29 29 0 0
ELM PARK 20 20 0 0
ELM PARK ROAD 282 282 0 0
ELM ROAD 0 0 0 0
ELMHURST ROAD 32 32 0 0
ELMLEIGH COURT 0 0 0 0
ELMSTONE DRIVE 0 0 0 0
ELSLEY ROAD 0 0 0 0
ELVASTON WAY 0 0 0 0
EMMBROOK COURT 0 0 0 0
ENNERDALE ROAD 1 1 0 0
EPPING CLOSE 13 13 0 0
EPSOM COURT 5 5 0 0
ERIC AVENUE 0 0 0 0
ERLEIGH ROAD 451 446 0 5
ESSEX STREET 181 181 0 0
EVESHAM ROAD 2 2 0 0
EXBOURNE ROAD 1 1 0 0
FAIRCROSS ROAD 1 1 0 0
FALKLAND ROAD 59 59 0 0
FALMOUTH ROAD 0 0 0 0
FATHERSON ROAD 91 91 0 0
FIELD ROAD 101 101 0 0
FIELD VIEW 0 0 0 0
FILEY ROAD 82 82 0 0
FIRCROFT CLOSE 0 0 0 0
FLORENCE WALK 2 2 0 0
FLORIAN GARDENS 0 0 0 0
FOBNEY STREET 350 350 0 0
FONTWELL DRIVE 0 0 0 0
FORBURY ROAD 2 2 0 0
FORBURY THE 426 426 0 0
FOREST DEAN 0 0 0 0
FOREST HILL 0 0 0 0
FORGE CLOSE 0 0 0 0
FOUNDRY STREET 0 0 0 0
FOXGLOVE GARDENS 5 5 0 0
FOXHAYS ROAD 0 0 0 0
FOXHILL ROAD 183 183 0 0
FRAMLINGHAM DRIVE 0 0 0 0
FRANCIS STREET 105 105 0 0
FRANKLIN STREET 100 100 0 0
FRESHWATER ROAD 22 22 0 0
FRIAR STREET 734 734 0 0
FRIARS WALK 0 0 0 0
FRILSHAM ROAD 2 2 0 0
FROGMORE WAY 0 0 0 0
FULMEAD ROAD 63 63 0 0
GAINSBOROUGH ROAD 1 1 0 0
GALSWORTHY DRIVE 6 6 0 0
GARNET HILL 50 50 0 0
GARNET STREET 60 60 0 0
GARRARD STREET 353 353 0 0
GARSTON CLOSE 0 0 0 0
GAS WORKS ROAD 7 7 0 0
GEORGE CLOSE 0 0 0 0
GEORGE STREET (CAVERSHAM) 17 17 0 0
GEORGE STREET (READING) 211 211 0 0
GILLETTE WAY 5 5 0 0
GLEBE ROAD 79 79 0 0
GLENWOOD DRIVE 0 0 0 0
GLOUCESTER COURT 7 7 0 0
GLOUCESTER ROAD 29 29 0 0
GOLDSMID ROAD 66 66 0 0
GORDON PLACE 67 66 0 1
GOSBROOK ROAD 29 29 0 0
GOWER STREET 118 118 0 0
GRAFTON ROAD 0 0 0 0
GRANBY COURT 0 0 0 0
GRANBY GARDENS 141 141 0 0
GRANGE AVENUE 843 843 0 0
GRANVILLE ROAD 3 3 0 0
GRASMERE AVENUE 5 5 0 0
GRATTON ROAD 0 0 0 0
GRATWICKE ROAD 0 0 0 0
GREAT KNOLLYS STREET 258 258 0 0
GREEN ACRE MOUNT 0 0 0 0
GREEN PARK ROAD 0 0 0 0
GREEN PARK SERVICE ROAD 0 0 0 0
GREEN ROAD 23 23 0 0
GREENFIELDS ROAD 0 0 0 0
GREENWOOD ROAD 0 0 0 0
GREYFRIARS ROAD 481 481 0 0
GREYS COURT 0 0 0 0
GREYSTOKE ROAD 0 0 0 0
GROSVENOR ROAD 0 0 0 0
GROVE HILL 0 0 0 0
GROVE ROAD 10 3 0 7
GROVE THE 23 23 0 0
GROVELAND PLACE 3 3 0 0
GROVELANDS ROAD 10 10 0 0
GUN STREET 13 13 0 0
GURNEY CLOSE 0 0 0 0
GURNEY DRIVE 0 0 0 0
HAGLEY ROAD 1 1 0 0
HALLS ROAD 0 0 0 0
HAMILTON ROAD 121 121 0 0
HAMPDEN ROAD 21 21 0 0
HARDWICK ROAD 0 0 0 0
HARLECH AVENUE 0 0 0 0
HARLEY ROAD 20 20 0 0
HARROW COURT 30 30 0 0
HART STREET 17 17 0 0
HARTLAND ROAD 1 1 0 0
HATFORD ROAD 0 0 0 0
HATHERLEY ROAD 255 255 0 0
HAVERGATE WAY 2 2 0 0
HAWKCHURCH ROAD 0 0 0 0
HAWTHORNE ROAD 0 0 0 0
HAYWOOD COURT 1 1 0 0
HAYWOOD WAY 0 0 0 0
HAZEL CRESCENT 0 0 0 0
HEATH ROAD 3 3 0 0
HELMSDALE CLOSE 0 0 0 0
HEMDEAN HILL 26 26 0 0
HEMDEAN RISE 6 6 0 0
HEMDEAN ROAD 66 58 0 8
HENLEY ROAD 1 1 0 0
HENRIETTA STREET 0 0 0 0
HENRY STREET 142 142 0 0
HEROES WALK 0 0 0 0
HERON ISLAND 8 8 0 0
HERON ISLAND BRIDGE 1 1 0 0
HEWETT AVENUE 0 0 0 0
HEXHAM ROAD 0 0 0 0
HIGH STREET 2 2 0 0
HIGHBRIDGE WHARF 6 6 0 0
HIGHGROVE STREET 320 320 0 0
HIGHGROVE TERRACE 13 13 0 0
HIGHMOOR ROAD 0 0 0 0
HILCOT ROAD 26 26 0 0
HILL STREET 102 102 0 0
HILLBROW 1 1 0 0
HILLS MEADOW CAR PARK 1,260 0 1,260 0
HILLTOP ROAD 0 0 0 0
HODSOLL ROAD 0 0 0 0
HOGARTH AVENUE 0 0 0 0
HOLBERTON ROAD 0 0 0 0
HOLLAND ROAD 0 0 0 0
HOLMES ROAD 31 27 0 4
HOLYBROOK CRESCENT 0 0 0 0
HOLYBROOK ROAD 3 3 0 0
HOLYROOD CLOSE 0 0 0 0
HOME FARM CLOSE 4 4 0 0
HONEY END LANE 11 11 0 0
HONITON ROAD 0 0 0 0
HORNSEA CLOSE 0 0 0 0
HOSIER STREET 234 234 0 0
HOWARD STREET 964 964 0 0
HURST WAY 0 0 0 0
HYPERION WAY 0 0 0 0
IAN MIKARDO WAY 0 0 0 0
IDR INNER RELIEF ROAD 0 0 0 0
ILIFFE CLOSE 26 26 0 0
ILKLEY ROAD 0 0 0 0
IMPERIAL WAY 0 0 0 0
INGLEWOOD COURT 0 0 0 0
ISLAND ROAD 1 1 0 0
JAMES STREET 7 7 0 0
JANSON COURT 5 5 0 0
JENKINS CLOSE 0 0 0 0
JESSE TERRACE 150 150 0 0
JUBILEE ROAD 0 0 0 0
JUBILEE SQUARE 21 21 0 0
JUNCTION ROAD 95 95 0 0
JUNIPER WAY 0 0 0 0
KATESGROVE LANE 101 101 0 0
KEARSLEY ROAD 0 0 0 0
KENAVON DRIVE 100 100 0 0
KENDAL AVENUE 0 0 0 0
KENDRICK ROAD 87 87 0 0
KENNET SIDE 3 3 0 0
KENNET STREET 12 12 0 0
KENNET WALK 0 0 0 0
KENNETSIDE 2 2 0 0
KENSINGTON ROAD 228 225 0 3
KENSINGTON ROAD CAR PARK 43 0 43 0
KENT ROAD 74 74 0 0
KENTWOOD CLOSE 0 0 0 0
KENTWOOD HILL 2 2 0 0
KESTREL WAY 0 0 0 0
KIDMORE END ROAD 11 11 0 0
KILN ROAD 0 0 0 0
KING STREET 128 128 0 0
KINGFISHER PLACE 0 0 0 0
KINGS MEADOW CAR PARK 352 0 352 0
KINGS MEADOW ROAD 124 124 0 0
KINGS ROAD 1,365 1,364 0 1
KINGS ROAD (CAVERSHAM) 146 146 0 0
KINGSBRIDGE ROAD 0 0 0 0
KINGSGATE PLACE (KINGSGATE STREET) 2 2 0 0
KINGSGATE STREET 28 28 0 0
KINGSTON GARDENS 0 0 0 0
KINGSWAY 0 0 0 0
KINSON ROAD 0 0 0 0
KINVER WALK 0 0 0 0
KNIGHTS WAY 0 0 0 0
KNOWLE CLOSE 0 0 0 0
LANCASTER CLOSE 14 14 0 0
LANCING CLOSE 0 0 0 0
LANDRAKE CRESCENT 0 0 0 0
LARKSWOOD CLOSE 0 0 0 0
LAUD CLOSE 1 1 0 0
LAWRENCE ROAD 0 0 0 0
LEMART CLOSE 0 0 0 0
LENNOX ROAD 9 9 0 0
LEOPOLD ROAD (LEOPOLD WALK) 0 0 0 0
LESFORD ROAD 2 2 0 0
LETCOMBE STREET 0 0 0 0
LIBRE WALK 0 0 0 0
LIEBENROOD ROAD 0 0 0 0
LIMA COURT 46 46 0 0
LINCOLN ROAD 29 29 0 0
LINDEN ROAD 1 1 0 0
LINKS DRIVE 0 0 0 0
LITTLE JOHNS LANE 45 45 0 0
LITTLE STREET 24 24 0 0
LIVERPOOL ROAD 342 342 0 0
LIVERY CLOSE 0 0 0 0
LOCK PLACE 13 13 0 0
LOMOND AVENUE 0 0 0 0
LONDON ROAD 76 51 0 25
LONDON STREET 269 269 0 0
LONG BARN LANE 12 12 0 0
LONGRIDGE CLOSE 0 0 0 0
LONGWATER AVENUE 0 0 0 0
LORNE PLACE 0 0 0 0
LORNE STREET 85 85 0 0
LOVEROCK ROAD 2 2 0 0
LOWER ARMOUR ROAD 1 1 0 0
LOWER BROOK STREET 5 5 0 0
LOWER ELMSTONE DRIVE 0 0 0 0
LOWER FIELD ROAD 37 37 0 0
LOWER HENLEY ROAD 0 0 0 0
LOWER MEADOW ROAD 0 0 0 0
LOWER MOUNT 13 13 0 0
LOWFIELD ROAD 1 1 0 0
LUSCINIA VIEW 51 51 0 0
LYDFORD ROAD 22 22 0 0
LYMINGTON GATE 0 0 0 0
LYNDHURST ROAD 4 4 0 0
LYNMOUTH ROAD 51 51 0 0
LYON SQUARE 0 0 0 0
LYTHAM CLOSE 0 0 0 0
MAITLAND ROAD 12 12 0 0
MAKER CLOSE 0 0 0 0
MALDON CLOSE 0 0 0 0
MALL CAR PARK 20 0 20 0
MALLARD ROW 0 0 0 0
MALTHOUSE LANE 69 69 0 0
MALTINGS PLACE 0 0 0 0
MALVERN COURT 8 8 0 0
MANAGUA CLOSE 0 0 0 0
MANCHESTER ROAD 137 137 0 0
MANDEVILLE CLOSE 0 0 0 0
MANOR FARM ROAD 1 1 0 0
MANSFIELD ROAD 59 59 0 0
MARCHWOOD AVENUE 0 0 0 0
MARKET PLACE 33 33 0 0
MARKET WAY 0 0 0 0
MARLBOROUGH AVENUE 21 21 0 0
MARLBOROUGH COURT 0 0 0 0
MARSACK STREET 1 1 0 0
MARSH COURT (WILTON ROAD) 0 0 0 0
MARSHLAND SQUARE 0 0 0 0
MASON COURT 0 0 0 0
MASON STREET 157 157 0 0
MAYFAIR 0 0 0 0
MEADOW ROAD 3 3 0 0
MEADOW WAY 0 0 0 0
MEADWAY THE 7 5 0 2
MEAVY GARDENS 0 0 0 0
MELFORD GREEN 0 0 0 0
MELROSE AVENUE 19 19 0 0
MERCHANTS PLACE 345 345 0 0
MERRIVALE GARDENS 0 0 0 0
MERTON ROAD NORTH 0 0 0 0
MERTON ROAD SOUTH 0 0 0 0
MICKLANDS ROAD 0 0 0 0
MILFORD ROAD 11 11 0 0
MILL GREEN 10 10 0 0
MILL LANE 0 0 0 0
MILL LANE (NORTH) 0 0 0 0
MILL LANE (SOUTH) 0 0 0 0
MILL ROAD 96 96 0 0
MILLINGTON CLOSE 0 0 0 0
MILMAN ROAD 146 146 0 0
MINSTER STREET 6 6 0 0
MINTON CLOSE 0 0 0 0
MITCHAM CLOSE 7 7 0 0
MONKLEY COURT 0 0 0 0
MONKS WAY 0 0 0 0
MONTAGUE STREET (CAVERSHAM) 14 10 0 4
MONTAGUE STREET (READING) 23 23 0 0
MONTPELIER DRIVE 0 0 0 0
MORGAN ROAD 256 256 0 0
MORISTON CLOSE 0 0 0 0
MORPETH CLOSE 0 0 0 0
MOUNT PLEASANT 61 61 0 0
MOUNT PLEASANT GROVE 12 12 0 0
MOUNT STREET 71 71 0 0
MOUNT THE (CAVERSHAM) 0 0 0 0
MOUNT THE (READING) 10 10 0 0
MOWBRAY DRIVE 0 0 0 0
MUIRFIELD CLOSE 37 37 0 0
MUNDESLEY STREET 0 0 0 0
NAPIER ROAD 1 1 0 0
NEATH GARDENS 0 0 0 0
NELSON ROAD 1 1 0 0
NEW BRIGHT STREET 0 0 0 0
NEW LANE HILL 0 0 0 0
NEW ROAD 67 67 0 0
NEWARK STREET 59 59 0 0
NEWCASTLE ROAD 1 1 0 0
NEWLANDS AVENUE 0 0 0 0
NEWPORT ROAD 83 83 0 0
NIRE ROAD 0 0 0 0
NORCOT ROAD 305 79 0 226
NORFOLK ROAD 108 108 0 0
NORMAN PLACE 0 0 0 0
NORMAN ROAD 0 0 0 0
NORRIS ROAD 132 132 0 0
NORTH STREET (CAVERSHAM) 44 44 0 0
NORTH STREET (READING) 7 7 0 0
NORTHBROOK ROAD 0 0 0 0
NORTHCOURT AVENUE 20 20 0 0
NORTHERN WAY 0 0 0 0
NORTHFIELD COTTAGES 0 0 0 0
NORTHFIELD ROAD 93 93 0 0
NORTHUMBERLAND AVENUE 5 4 0 1
NORTON ROAD 62 62 0 0
NORWOOD ROAD 82 82 0 0
OAK TREE COPSE 0 0 0 0
OAK TREE ROAD 7 7 0 0
OAKLANDS 2 2 0 0
OAKLEY ROAD 0 0 0 0
OGMORE CLOSE 0 0 0 0
OLD ELM DRIVE 0 0 0 0
ORCHARD COURT 0 0 0 0
ORCHARD GROVE 0 0 0 0
ORCHARD STREET 31 31 0 0
ORMSBY STREET 46 46 0 0
ORRIN CLOSE 0 0 0 0
ORTS ROAD 103 103 0 0
OSBORNE ROAD 0 0 0 0
OVERDOWN ROAD 5 5 0 0
OVERLANDERS END 0 0 0 0
OXFORD ROAD 4,387 2,030 0 2,357
OXFORD STREET 196 196 0 0
PADDOCK ROAD 0 0 0 0
PALMER PARK AVENUE 68 68 0 0
PALMER PARK CAR PARK 0 0 0 0
PALMER PARK ENTRANCE 0 0 0 0
PANGBOURNE STREET 6 6 0 0
PARK HOUSE LANE 0 0 0 0
PARK LANE 20 8 0 12
PARK VIEW 0 0 0 0
PARKHOUSE LANE 0 0 0 0
PARKSIDE ROAD 0 0 0 0
PARTHIA CLOSE 3 3 0 0
PATRICK ROAD 50 50 0 0
PATRIOT PLACE 0 0 0 0
PEEL CLOSE 0 0 0 0
PEGS GREEN CLOSE 0 0 0 0
PELL STREET 36 36 0 0
PENDENNIS AVENUE 0 0 0 0
PENNYROYAL COURT 0 0 0 0
PENROATH AVENUE 0 0 0 0
PENTLAND CLOSE 0 0 0 0
PEPPARD ROAD 6 1 0 5
PEPPER LANE 43 43 0 0
PICTON WAY 0 0 0 0
PIERCES HILL 0 0 0 0
PIGGOTTS ROAD 19 19 0 0
PINETREE COURT 1 1 0 0
PITCROFT AVENUE 521 521 0 0
POOLE CLOSE 0 0 0 0
PORTLAND GARDENS 0 0 0 0
PORTMAN ROAD 0 0 0 0
PORTMAN WAY 8 8 0 0
PORTMEIRION GARDENS 0 0 0 0
PORTWAY CLOSE 0 0 0 0
POTTERY ROAD 0 0 0 0
PRIEST HILL 43 43 0 0
PRINCE OF WALES AVENUE 60 60 0 0
PRINCES STREET 180 180 0 0
PRIORS COURT 0 0 0 0
PRIORY AVENUE 139 139 0 0
PROMENADE ROAD 8 8 0 0
PROSPECT MEWS 0 0 0 0
PROSPECT STREET (CAVERSHAM) 3 3 0 0
PROSPECT STREET (READING) 141 141 0 0
QUANTOCK AVENUE 0 0 0 0
QUEEN ANNES GATE 0 0 0 0
QUEEN STREET 2 2 0 0
QUEEN VICTORIA STREET 7 7 0 0
QUEENS COTTAGES 0 0 0 0
QUEENS ROAD (CAVERSHAM) 180 180 0 0
QUEENS ROAD (READING) 55 52 0 3
QUEENS ROAD CAR PARK 24 0 24 0
QUEENS ROAD SLIP ROAD 34 34 0 0
QUEENS WALK 0 0 0 0
QUEENSBOROUGH DRIVE 0 0 0 0
QUEENSWAY 6 0 0 6
RADSTOCK ROAD 179 179 0 0
RAGLAN COURT 0 0 0 0
RAGLEY MEWS 1 0 0 1
RANDOLPH ROAD 67 67 0 0
RECREATION ROAD 156 14 0 142
RECREATION ROAD CAR PARK 16 0 16 0
RECTORY ROAD 89 89 0 0
REDBERRY CLOSE 0 0 0 0
REDLANDS ROAD 175 175 0 0
REDLANE COURT 0 0 0 0
REDRUTH GARDENS 0 0 0 0
REGENT COURT 2 2 0 0
REGENT STREET 107 107 0 0
REGIS PARK ROAD 15 15 0 0
RELEIF ROAD (A33) 0 0 0 0
RESTWOLD CLOSE 2 2 0 0
RICHFIELD AVENUE 2 2 0 0
RICHMOND ROAD 99 99 0 0
RICHMOND ROAD CAVERSHAM 0 0 0 0
RILEY ROAD 0 0 0 0
RIVER ROAD 15 15 0 0
RIVERSDALE COURT 0 0 0 0
RODWAY ROAD 8 8 0 0
ROMANY LANE 5 5 0 0
ROSE KILN LANE 42 42 0 0
ROSE WALK 0 0 0 0
ROSS ROAD 37 37 0 0
ROSSENDALE ROAD 0 0 0 0
ROTHERFIELD WAY 0 0 0 0
ROUTH LANE 1 1 0 0
ROWDELL DRIVE 1 1 0 0
ROWE COURT 0 0 0 0
ROWLEY ROAD 7 7 0 0
ROYSTON CLOSE 0 0 0 0
RUFUS ISAACS ROAD 0 0 0 0
RUPERT STREET 28 28 0 0
RUPERT WALK 0 0 0 0
RUSKIN 0 0 0 0
RUSSELL STREET 345 345 0 0
RUSSET GLADE 0 0 0 0
RUTLAND ROAD 29 29 0 0
RYDAL AVENUE 0 0 0 0
SACKVILLE STREET 1,495 1,495 0 0
SALCOMBE ROAD 0 0 0 0
SALISBURY ROAD 227 227 0 0
SAN FRANCISCO 0 0 0 0
SANCTUARY CLOSE 0 0 0 0
SANDCROFT ROAD 0 0 0 0
SANDGATE AVENUE 0 0 0 0
SAVERNAKE CLOSE 1 1 0 0
SCHOOL LANE 0 0 0 0
SCHOOL ROAD 183 1 0 182
SCHOOL TERRACE 20 18 0 2
SCOURS LANE 0 0 0 0
SEND ROAD 42 42 0 0
SEVERN WAY 0 0 0 0
SHAFTESBURY ROAD 95 95 0 0
SHAW ROAD 0 0 0 0
SHENSTONE ROAD 4 4 0 0
SHEPHERDS LANE 0 0 0 0
SHEPLEY DRIVE 0 0 0 0
SHERIDAN AVENUE 0 0 0 0
SHERMAN PLACE 0 0 0 0
SHERMAN ROAD 110 110 0 0
SHERWOOD STREET 81 81 0 0
SHILLING CLOSE 0 0 0 0
SHINFIELD RISE 3 3 0 0
SHINFIELD ROAD 1 1 0 0
SHIRESHEAD CLOSE 0 0 0 0
SHORT STREET 13 13 0 0
SHORT STREET (CAVERSHAM) 6 6 0 0
SIDMOUTH STREET 168 168 0 0
SILCHESTER ROAD 3 3 0 0
SILVER STREET 1 0 0 1
SIMMONDS STREET 0 0 0 0
SMALLMEAD ROAD 6 6 0 0
SOMERSTOWN COURT 0 0 0 0
SOUTH OAK WAY 0 0 0 0
SOUTH STREET (CAVERSHAM) 21 21 0 0
SOUTH STREET (READING) 173 173 0 0
SOUTH VIEW AVENUE 11 9 0 2
SOUTH VIEW PARK 0 0 0 0
SOUTHAMPTON STREET 30 30 0 0
SOUTHCOTE FARM LANE 0 0 0 0
SOUTHCOTE LANE 3 3 0 0
SOUTHCOTE PARADE 0 0 0 0
SOUTHCOTE ROAD 0 0 0 0
SOUTHDOWN ROAD 0 0 0 0
SPENCER ROAD 0 0 0 0
SPEY ROAD 0 0 0 0
SPODE CLOSE 0 0 0 0
SPRING GARDENS 44 44 0 0
SPRING GROVE 14 14 0 0
SPRING TERRACE 1 1 0 0
ST AGNES MEWS 0 0 0 0
ST ANDREWS ROAD 0 0 0 0
ST ANNES ROAD 3 3 0 0
ST BARNABAS ROAD 0 0 0 0
ST BARTHOLOMEWS ROAD 118 118 0 0
ST BENETS WAY 1 1 0 0
ST EDWARDS ROAD 115 115 0 0
ST ELIZABETH CLOSE 0 0 0 0
ST GEORGES ROAD 63 63 0 0
ST GEORGES TERRACE 43 43 0 0
ST GILES CLOSE 114 114 0 0
ST JOHNS HILL 46 46 0 0
ST JOHNS ROAD (CAVERSHAM) 0 0 0 0
ST JOHNS ROAD (READING) 10 10 0 0
ST JOHNS STREET 52 52 0 0
ST MARY BUTTS (VICARAGE SITE LOADING AREA) 0 0 0 0
ST MARYS BUTTS 242 242 0 0
ST MICHAELS ROAD 0 0 0 0
ST PAUL COURT SERVICE ROAD 5 5 0 0
ST PETERS AVENUE 0 0 0 0
ST PETERS HILL 1 1 0 0
ST PETERS ROAD 76 76 0 0
ST RONANS ROAD 3 3 0 0
ST SAVIOURS ROAD 4 4 0 0
ST SAVIOURS TERRACE 0 0 0 0
ST STEPHENS CLOSE 16 16 0 0
STADIUM WAY 0 0 0 0
STANHAM ROAD 0 0 0 0
STANLEY GROVE 55 55 0 0
STANLEY STREET 130 130 0 0
STANSHAWE ROAD 224 224 0 0
STAPLEFORD ROAD 0 0 0 0
STAR LANE 0 0 0 0
STAR ROAD 3 3 0 0
STATION HILL 11 11 0 0
STATION ROAD 11 11 0 0
STAVERTON ROAD 6 6 0 0
STOCKTON ROAD 0 0 0 0
STRATHEDEN PLACE 2 2 0 0
STRATHY CLOSE 0 0 0 0
STUART CLOSE 0 0 0 0
SUFFOLK ROAD 22 22 0 0
SUN STREET 31 31 0 0
SURLEY ROW 6 0 0 6
SURREY ROAD 98 98 0 0
SUTTON WALK 1 1 0 0
SWAINSTONE ROAD 107 107 0 0
SWALLOWFIELD DRIVE 0 0 0 0
SWAN PLACE 0 0 0 0
SWANSEA ROAD 156 139 0 17
SWANSEA TERRACE 0 0 0 0
SYCAMORE ROAD 0 0 0 0
TAFF WAY 0 0 0 0
TALFOURD AVENUE 24 24 0 0
TALLIS LANE 0 0 0 0
TAMARISK AVENUE 0 0 0 0
TAMESIS PLACE 0 0 0 0
TAVISTOCK ROAD 1 1 0 0
TAY ROAD 0 0 0 0
TAZEWELL COURT 0 0 0 0
TEMPLE PLACE 64 64 0 0
TEMPLETON GARDENS 0 0 0 0
TERN CLOSE 1 1 0 0
TESSA ROAD 0 0 0 0
TEVIOT ROAD 0 0 0 0
THAMES AVENUE 118 118 0 0
THAMES SIDE 1 1 0 0
THAMES SIDE PROMENADE 1 1 0 0
THAMES SIDE PROMENADE CAR PARK 254 0 254 0
THE ARCADE 0 0 0 0
THE GRANGE 0 0 0 0
THE HORSE CLOSE 0 0 0 0
THE MEADWAY 1 0 0 1
THE MEWS 6 6 0 0
THE MOUNT 13 13 0 0
THE RIDGEWAY 0 0 0 0
THE WARREN 0 0 0 0
THE WILLOWS 51 51 0 0
THICKET ROAD 0 0 0 0
THIRLMERE AVENUE 13 13 0 0
THORN LANE 0 0 0 0
THORN STREET 245 245 0 0
THORN WALK 0 0 0 0
THORNTON MEWS 50 50 0 0
THORNTON ROAD 9 9 0 0
TIDMARSH STREET 2 2 0 0
TILBURY CLOSE 0 0 0 0
TILEHURST ROAD 15 15 0 0
TINTERN CRESCENT 0 0 0 0
TOFRECK TERRACE 3 3 0 0
TORRINGTON ROAD 0 0 0 0
TOTNES ROAD 0 0 0 0
TOWER CLOSE 0 0 0 0
TRAFALGAR COURT 0 0 0 0
TRAFFORD ROAD 0 0 0 0
TRIANGLE THE 2 2 0 0
TRINITY PLACE 10 10 0 0
TUDOR ROAD 9 9 0 0
TUNS HILL COTTAGES 22 22 0 0
TUNS HILL COTTS 0 0 0 0
UFFINGTON CLOSE 0 0 0 0
ULLSWATER DRIVE 0 0 0 0
UNDERWOOD ROAD 2 2 0 0
UNION STREET 0 0 0 0
UNITY CLOSE 0 0 0 0
UPLANDS ROAD 0 0 0 0
UPPER CROWN STREET 74 74 0 0
UPPER MEADOW ROAD 0 0 0 0
UPPER REDLANDS ROAD 103 103 0 0
UPPER WOODCOTE ROAD 0 0 0 0
USK ROAD 12 0 0 12
VACHEL ROAD 913 913 0 0
VALE CRESCENT 0 0 0 0
VALENTIA CLOSE 0 0 0 0
VALENTIA ROAD 98 98 0 0
VALLEY CLOSE 0 0 0 0
VALPY STREET 656 656 0 0
VASTERN ROAD 72 72 0 0
VASTERN ROAD (SERVICE ROAD) 0 0 0 0
VENTNOR ROAD 0 0 0 0
VICARAGE ROAD 13 10 0 3
VICTORIA ROAD (READING) 1 1 0 0
VICTORIA ROAD (TILEHURST) 0 0 0 0
VICTORIA STREET 13 13 0 0
VICTORIA WAY 0 0 0 0
VILLAGE CLOSE 0 0 0 0
VIRGINIA WAY 0 0 0 0
WALDECK STREET 91 91 0 0
WALKERS PLACE 0 0 0 0
WALNUT WAY 1 1 0 0
WANTAGE ROAD 269 269 0 0
WARWICK ROAD 37 37 0 0
WASHINGTON ROAD 42 16 0 26
WATER ROAD 0 0 0 0
WATERLOO RISE 0 0 0 0
WATERLOO ROAD 13 13 0 0
WATERMAN PLACE 0 0 0 0
WATERSIDE GARDENS 0 0 0 0
WATLINGTON STREET 232 232 0 0
WAVERLEY ROAD 45 45 0 0
WAYBROOK CRESCENT 13 13 0 0
WAYLEN STREET 498 498 0 0
WEALD RISE 1 1 0 0
WEALDEN WAY 0 0 0 0
WEIGHBRIDGE ROW 0 0 0 0
WELDALE STREET 145 145 0 0
WELLAND CLOSE 0 0 0 0
WELLINGTON AVENUE 3 3 0 0
WENSLEY ROAD 8 3 0 5
WENTWORTH AVENUE 0 0 0 0
WEST GREEN COURT 0 0 0 0
WEST HILL 6 6 0 0
WEST STREET 195 195 0 0
WESTBOURNE TERRACE 20 20 0 0
WESTBROOK ROAD 20 20 0 0
WESTCOTE ROAD 1 1 0 0
WESTDENE CRESCENT 0 0 0 0
WESTERHAM WALK 0 0 0 0
WESTERN ELMS AVENUE 65 65 0 0
WESTERN OAKS 0 0 0 0
WESTERN ROAD 5 5 0 0
WESTFIELD ROAD 104 104 0 0
WESTONBIRT DRIVE 0 0 0 0
WESTWOOD GLEN 0 0 0 0
WESTWOOD ROAD 8 8 0 0
WETHERBY CLOSE 0 0 0 0
WHEATLEY CLOSE 0 0 0 0
WHITBY DRIVE 29 29 0 0
WHITBY GREEN 0 0 0 0
WHITEKNIGHTS ROAD 2 2 0 0
WHITLEY PARK LANE 69 69 0 0
WHITLEY STREET 48 48 0 0
WHITLEY WOOD LANE 0 0 0 0
WHITLEY WOOD ROAD 9 9 0 0
WIGMORE LANE 1 1 0 0
WILLIAM STREET 62 62 0 0
WILLOW GARDENS 0 0 0 0
WILLOW STREET 2 2 0 0
WILSON ROAD 125 67 0 58
WILTON ROAD 68 68 0 0
WILWYNE CLOSE 0 0 0 0
WINCANTON ROAD 0 0 0 0
WINCHESTER ROAD 81 81 0 0
WINDERMERE ROAD 0 0 0 0
WINDRUSH WAY 0 0 0 0
WINTON ROAD 0 0 0 0
WISTON TERRACE 0 0 0 0
WOBURN CLOSE 0 0 0 0
WOKINGHAM ROAD 339 95 0 244
WOLSELEY STREET 61 61 0 0
WOLSEY ROAD 84 84 0 0
WOOD GREEN CLOSE 1 1 0 0
WOODBERRY CLOSE 0 0 0 0
WOODCOTE ROAD 0 0 0 0
WOODCOTE WAY 0 0 0 0
WOODFORD CLOSE 0 0 0 0
WOODROW COURT 0 0 0 0
WOODSTOCK STREET 4 4 0 0
WRENFIELD DRIVE 0 0 0 0
WYE CLOSE 0 0 0 0
WYKEHAM ROAD 67 67 0 0
WYNFORD CLOSE 0 0 0 0
YELVERTON ROAD 0 0 0 0
YEW LANE 0 0 0 0
YIELD HALL LANE 2 2 0 0
YIELD HALL PLACE 0 0 0 0
YORK ROAD 87 85 0 2
ZINZAN STREET 643 642 0 1

Parking Penalty Charge Notices By Contravention

Notes:

Direct Issue – On Street” means tickets issued by a Civil Enforcement Officer direct to the vehicle whilst parked on the Public Highway.

Postal Issue – Approved Device” means tickets issued from the enforcement vehicle, whereby the PCN is posted to the DVLA registered keeper.

Direct Issue – Off Street” means tickets issued by a Civil Enforcement Officer direct to the vehicle whilst parked in a Council Owned car park.

Parking Penalty Charge Notices By Contravention

HIGHER LEVEL (ON STREET)

CONTRAVENTION CODE TOTAL ISSUED PERCENTAGE DIRECT ISSUE – ON STREET POSTAL ISSUE – APPROVED DEVICE DIRECT ISSUE – OFF STREET
PARKED IN A RESTRICTED STREET DURING PRESCRIBED HOURS 6,318 11.8% 6,318 0 0
PARKED OR LOADING/UNLOADING IN A RESTRICTED STREET WHERE WAITING AND LOADING/UNLOADING RESTRICTIONS ARE IN FORCE 312 0.6% 312 0 0
PARKED IN A RESIDENTS’ OR SHARED USE PARKING PLACE OR ZONE WITHOUT CLEARLY DISPLAYING EITHER A PERMIT OR VOUCHER OR PAY AND DISPLAY TICKET ISSUED FOR THAT PLACE 11,513 21.5% 11,513 0 0
PARKED IN A PERMIT SPACE WITHOUT DISPLAYING A VALID PERMIT 10,737 20.1% 10,737 0 0
PARKED IN A LOADING GAP MARKED BY A YELLOW LINE 1 0.002% 1 0 0
PARKED IN A SUSPENDED BAY OR SPACE OR PART OF BAY OR SPACE 73 0.1% 73 0 0
PARKED IN A PARKING PLACE OR AREA NOT DESIGNATED FOR THAT CLASS OF VEHICLE 221 0.4% 221 0 0
PARKED IN A LOADING PLACE DURING RESTRICTED HOURS WITHOUT LOADING 381 0.7% 381 00
PARKED IN A SPECIAL ENFORCEMENT AREA MORE THAN 50 CM† FROM THE EDGE OF THE CARRIAGEWAY AND NOT WITHIN A DESIGNATED PARKING PLACE 150.03%1500
PARKED IN A SPECIAL ENFORCEMENT AREA ADJACENT TO A DROPPED FOOTWAY 10.002%100
PARKED IN A DESIGNATED DISABLED PERSON’S PARKING PLACE WITHOUT DISPLAYING A VALID DISABLED PERSON’S BADGE IN THE PRESCRIBED MANNER 1,188 2.2% 1,188 00
PARKED IN A PARKING PLACE DESIGNATED FOR POLICE VEHICLES 15 0.03% 1500
PARKED ON A TAXI RANK 78 0.1%7800
STOPPED WHERE PROHIBITED (ON A RED ROUTE OR CLEARWAY) 3,958 7.4% 816 3,142 0
STOPPED ON A RESTRICTED BUS STOP OR STAND 117 0.2% 37800
STOPPED IN A RESTRICTED AREA OUTSIDE A SCHOOL WHEN PROHIBITED 377 0.7% 132 245 0
PARKED WITH ONE OR MORE WHEELS ON OR OVER A FOOTPATH OR ANY PART OF A ROAD OTHER THAN A CARRIAGEWAY. 310.1%3100
STOPPED ON A PEDESTRIAN CROSSING OR CROSSING AREA MARKED BY ZIGZAGS 23 0.04% 2300

LOWER LEVEL (ON-STREET)

CONTRAVENTION CODE TOTAL ISSUED PERCENTAGE DIRECT ISSUE – ON STREET POSTAL ISSUE – APPROVED DEVICE DIRECT ISSUE – OFF STREET
PARKED AFTER THE EXPIRY OF PAID FOR TIME 2,021 3.8% 2,021 00
PARKED WITHOUT CLEARLY DISPLAYING A VALID PAY & DISPLAY TICKET OR VOUCHER 5,328 10.0% 5,328 0 0
PARKED WITH PAYMENT MADE TO EXTEND THE STAY BEYOND INITIAL TIME 0 0.0% 0 0 0
PARKED IN A RESIDENTS’ OR SHARED USE PARKING PLACE OR ZONE DISPLAYING AN INVALID PERMIT, AN INVALID VOUCHER OR AN INVALID PAY & DISPLAY TICKET 3,160 5.9% 3,160 0 0
RE-PARKED IN THE SAME PARKING PLACE OR ZONE WITHIN ONE HOUR* OF LEAVING 14 0.03% 14 0 0
NOT PARKED CORRECTLY WITHIN THE MARKINGS OF THE BAY OR SPACE 143 0.3% 143 0 0
PARKED FOR LONGER THAN PERMITTED 3,582 6.7% 3,582 0 0

HIGHER LEVEL (OFF-STREET (CAR PARKS)

CONTRAVENTION CODE TOTAL ISSUED PERCENTAGE DIRECT ISSUE – ON STREET POSTAL ISSUE – APPROVED DEVICE DIRECT ISSUE – OFF STREET
PARKED IN A LOADING AREA DURING RESTRICTED HOURS WITHOUT REASONABLE EXCUSE 00%000
PARKED IN A RESTRICTED AREA IN A CAR PARK 19 0.04% 0019
PARKED IN A PERMIT BAY WITHOUT CLEARLY DISPLAYING A VALID PERMIT 260.05%0026
PARKED IN A DESIGNATED DISABLED PERSON’S PARKING PLACE WITHOUT DISPLAYING A VALID DISABLED PERSON’S BADGE IN THE PRESCRIBED MANNER 600.1%0060
PARKED IN A CAR PARK OR AREA NOT DESIGNATED FOR THAT CLASS OF VEHICLE 30.002%003

LOWER LEVEL (OFF-STREET (CAR PARKS)

CONTRAVENTION CODE TOTAL ISSUED PERCENTAGE DIRECT ISSUE – ON STREET POSTAL ISSUE – APPROVED DEVICE DIRECT ISSUE – OFF STREET
PARKED AFTER THE EXPIRY OF PAID FOR TIME 535 1.0% 0 0 535
PARKED IN A CAR PARK WITHOUT CLEARLY DISPLAYING A VALID PAY & DISPLAY TICKET OR VOUCHER OR PARKING CLOCK 2,305 4.3% 0 0 2,305
PARKED WITH ADDITIONAL PAYMENT MADE TO EXTEND THE STAY BEYOND TIME FIRST PURCHASED 0 0% 0 0 0
PARKED BEYOND THE BAY MARKINGS 215 0.4% 0 0 215
RE-PARKED WITHIN ONE HOUR* OF LEAVING A BAY OR SPACE IN A CAR PARK 0 0.00% 0 0 0

Appendix B

Bus Lane Penalty Charge Notices – By Street

PENALTY CHARGE NOTICES ISSUED BY LOCATION 2019/2020 PERCENTAGE
A329 KINGS ROAD (EAST TO WEST) 874 1.1%
A329 KINGS ROAD (WEST TO EAST) 827 1.0%
A329 WOKINGHAM ROAD 1,177 1.5%
A33 (SOUTHBOUND) NEARSIDE LANE 2 641 0.8%
A33 (SOUTHBOUND) OFFSIDE LANE 266 0.3%
BASINGSTOKE ROAD (NORTHBOUND BENNET ROAD) 467 0.6%
BASINGSTOKE ROAD (NORTHBOUND) 470 0.6%
BASINGSTOKE ROAD (SOUTHBOUND BENNET ROAD) 2,160 2.7%
BASINGSTOKE ROAD (SOUTHBOUND) 1,084 1.3%
BATH ROAD 2,006 2.5%
BERESFORD ROAD (NORHTBOUND) 4,476 5.5%
BERESFORD ROAD (SOUTHBOUND) 1,765 2.2%
BLAGRAVE STREET (EAST TO WEST SECTION) 2,548 3.1%
BRIDGE STREET 2,121 2.6%
DUKE STREET 1,128 1.4%
FRIAR STREET (EAST BOUND) 1,930 2.4%
FRIAR STREET (WEST BOUND) 6,197 7.6%
GARRARD STREET (EASTBOUND) 1,021 1.3%
HEMDEAN ROAD 1,964 2.4%
KING’S ROAD 664 0.8%
LINDESFARNE WAY (WESTBOUND) 2,306 2.8%
LINDESFARNE WAY (EASTBOUND) 1,970 2.4%
LONDON STREET (NORTHERN SECTION) 4,346 5.4%
LONDON STREET (SOUTH) 467 0.6%
MINSTER STREET (WESTBOUND) 14,795 18.2%
NORCOT ROAD (EAST BOUND) 414 0.5%
NORCOT ROAD (WEST BOUND) 321 0.4%
OXFORD ROAD 1,967 2.4%
OXFORD ROAD (EASTBOUND BEDFORD ROAD) 264 0.3%
SOUTHAMPTON STREET 3,126 3.9%
SOUTHCOTE LANE 976 1.2%
SOUTHCOTE LANE (SOUTHBOUND) 1,185 1.5%
ST MARYS BUTTS (NORTHBOUND) 3,621 4.5%
STANSHAWE ROAD 1,553 1.9%
THE FORBURY 1,127 1.4%
THE FORBURY (EAST/WEST SECTION) (WESTBOUND) 2,553 3.1%
TROOPER POTTS WAY (NORTH TO SOUTH) 1,357 1.7%
TROOPER POTTS WAY (SOUTH TO NORTH) 1,279 1.6%
VASTERN ROAD (EAST SIDE SOUTHBOUND) 2,294 2.8%
VASTERN ROAD (NORTHSIDE 1) 97 0.1%
VASTERN ROAD (NORTHSIDE 2) 615 0.8%
VASTERN ROAD (WEST SIDE NORTHBOUND) 695 0.9%

Bus Lane Penalty Charge Notices – Comparison

PENALTY CHARGE NOTICES ISSUED BY LOCATION 2018/2019 2019/2020 CHANGE PREVIOUS YEAR
A329 KINGS ROAD (EAST TO WEST) N/A 874 N/A
A329 KINGS ROAD (WEST TO EAST) 1,168 827 -29%
A329 WOKINGHAM ROAD 1,525 1,177 -23%
A33 (SOUTHBOUND) NEARSIDE LANE 2 N/A 641 N/A
A33 (SOUTHBOUND) OFFSIDE LANE 129 266 106%
BASINGSTOKE ROAD (NORTHBOUND BENNET ROAD) 640 467 -27%
BASINGSTOKE ROAD (NORTHBOUND) 250 470 88%
BASINGSTOKE ROAD (SOUTHBOUND BENNET ROAD) 2,510 2,160 -14%
BASINGSTOKE ROAD (SOUTHBOUND) 2,015 1,084 -46%
BATH ROAD 5,280 2,006 -62%
BERESFORD ROAD (NORHTBOUND) N/A 4,476 N/A
BERESFORD ROAD (SOUTHBOUND) N/A 1,765 N/A
BLAGRAVE STREET (EAST TO WEST SECTION) 3,214 2,548 -21%
BRIDGE STREET 2,449 2,121 -13%
DUKE STREET 1,123 1,128 0%
FRIAR STREET (EAST BOUND) 1,942 1,930 -1%
FRIAR STREET (WEST BOUND) 639 6,197 870%
GARRARD STREET (EASTBOUND) N/A 1,021 N/A
HEMDEAN ROAD 2,652 1,964 -26%
KING’S ROAD 510 664 30%
LINDESFARNE WAY (WESTBOUND) 2,164 2,306 7%
LINDESFARNE WAY (EASTBOUND) 2,205 1,970 -11%
LONDON STREET (NORTHERN SECTION) 770 4,346 464%
LONDON STREET (SOUTH) 760 467 -39%
MINSTER STREET (WESTBOUND) 14,973 14,795 -1%
NORCOT ROAD (EAST BOUND) 338 414 22%
NORCOT ROAD (WEST BOUND) 653 321 -51%
OXFORD ROAD 2,557 1,967 -23%
OXFORD ROAD (EASTBOUND BEDFORD ROAD) 289 264 -9%
SOUTHAMPTON STREET 2,163 3,126 45%
SOUTHCOTE LANE 1,430 976 -32%
SOUTHCOTE LANE (SOUTHBOUND) 1,915 1,185 -38%
ST MARYS BUTTS (NORTHBOUND) 4,603 3,621 -21%
STANSHAWE ROAD 2,112 1,553 -26%
THE FORBURY 601 1,127 88%
THE FORBURY (EAST/WEST SECTION) (WESTBOUND) N/A 2,553 N/A
TROOPER POTTS WAY (NORTH TO SOUTH) 1,517 1,357 -11%
TROOPER POTTS WAY (SOUTH TO NORTH) 1,408 1,279 -9%
VASTERN ROAD (EAST SIDE SOUTHBOUND) 2,593 2,294 -12%
VASTERN ROAD (NORTHSIDE 1) 195 97 -50%
VASTERN ROAD (NORTHSIDE 2) 1,520 615 -60%
VASTERN ROAD (WEST SIDE NORTHBOUND) 1,151 695 -40%
TOTAL 71,963 81,114 13%