Report a missed bin

Weekly food waste collections begin from 1 February. Collection days will also change for most homes in Reading. Find out more about changes to waste services.

With such high participation in the new weekly food waste scheme, it is taking us a little longer to carry out food waste, recycling and household waste collections. If your road hasn’t received a collection on the scheduled day, please leave your bin out and we will collect it the following day. There is no need to log a missed collection.

If it is just your property which has been missed, please let us know using the link below.

Before reporting a missed bin, please check your collection was due. If your collection is missed, you must report it before midnight the following working day. After this, we will not return until the next scheduled collection day.

If incorrect items are in a recycling container it will not be collected or emptied. Check what we can and cannot recycle.

 

Household Waste Collection Service Standards