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Appealing a decision

for financial assessments, deferred payment agreements and interim funding arrangements

If you disagree with the outcome of your financial assessment, or a deferred payments/interim funding decision, you should contact our Financial Assessments and Benefits Team (FAB Team) as soon as possible.

We will do all the following:

  •  go though the information with you to check the assessment and decisions have considered all your relevant information in line with the policies
  • discuss with you the parts of the assessment or decision you disagree with
  • note any exceptional expenditure (financial assessment) or circumstances (deferred payments/interim funding) that you believe we should consider

If you are still dissatisfied after discussion with the FAB Team you can pdf icon lodge an appeal [161kb].

You may want to ask for support from an independent local information advice organisation - see our  pdf icon independent advice factsheet [193kb].

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