Coronavirus information

Freedom of information (FOI)

We have been assessing the impact of Coronavirus (COVID-19) on our ability to continue to deliver our services in respect of Complaints, FOI requests and Subject Access Requests, while at the same time protecting our colleagues. 

We have been reviewing the developments and Government announcements on a daily basis and have closely followed the advice issue by Public Health England.

We temporarily suspended our service effective from Wednesday 25 March. At this current time our Offices are closed and staff are working from home. A number of staff have also been redeployed to front line services to ensure the Council can provide essential services to the most vulnerable at this time.

This means, during this time, we will not able to process new complaints and may not be able to process FOI or SAR enquiries and we may be unable to continue to work on your existing case at this time. This is because the Council is a front line response service and considerable effort is being made to keep essential services running by redeploying staff from other areas. It is inevitable that there may be disruption to our usual services as we are prioritising maintaining social care services, reaching the vulnerable with support and supporting businesses. In that context, we have to make difficult decisions and it will take longer to respond to your enquiry or complaint.

Making a freedom of information request

You can make a freedom of information request:

  • online
  • by email
  • by post

Before submitting a new freedom of information request, you should check our Publication Scheme to find out whether we've published the information you're looking for before.

If you make a request by email, post, or fax, you need to include:

  • your name and an address for correspondence
  • what information is required
  • how you would prefer to receive this information. For example, a summary of the information, a copy of the documents that the information comes from, We will then tell you in writing whether or not we hold the information you have asked for. If we do, we will either:
  • provide you with the information, in the format of your choice (where possible)
  • or tell you if any exemptions apply meaning we can't provide it.

Withheld information

There are certain exemptions that can be used as justification to withhold information. These include things like if releasing the information would breach the data protection legislation, would prejudice an ongoing court case or would hinder the prevention or detection of crime.

We will tell you why we are not providing the information you have asked for, which exemption applies and how you can get our decision to be internally reviewed. If you request an internal review of your original response you will receive a response from an Independent Officer (appointed by the Assistant Director of Legal & Democratic Services) within the statutory deadline of 20 working days.

If following the internal review, you are still unhappy with our response, you can complain to the Information Commissioner. Their details are:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire

Fair Processing Notice

The personal data you provide to us in making a request under the FOI Act is stored on our secure system, and only accessed using encrypted devices.

Any personal data in your request is processed internally and shared between the relevant internal departments in order to provide you with a tailored response. Occasionally, the request will be shared with our commercial partners where the information requested is governed by a contract, or with other public authorities in the case of "round robin" requests. 

Publication scheme

This outlines the information we make available and covers:

  • who we are and what we do
  • what we spend
  • our priorities
  • how we make decisions
  • our policies and procedures
  • lists and registers

pdf icon Procedure for Dealing with Requests for Information [40kb]


Transparency code

Quarterly, we publish:

Annually, we publish:

Business rates data

Annual Parking Reports

pdf icon Annual Parking Report 2018-19 [1Mb]

pdf icon Annual Parking Report 2017-18 [1Mb]

pdf icon Annual Parking Report 2016-17 [1Mb]

pdf icon Annual Parking Report 2015-16 [1Mb]

pdf icon Annual Parking Report 2014-15 [1Mb]

pdf icon Annual Parking Report 2013-14 [1Mb]

pdf icon Annual Parking Report 2012-13 [1Mb]

pdf icon Annual Parking Report 2011-12 [1Mb]

pdf icon Annual Parking Report 2010-11 [214kb]

pdf icon Annual Parking Report 2009-10 [211kb]

pdf icon Annual Parking Report 2008-09 [56kb]

Traffic Regulation Orders:

pdf icon Borough of Reading (Kings Road Inbound Bus Lane) Traffic Regulation Order 2020 [399kb]

pdf icon Borough of Reading (Bus Lanes) (A33) Order 2017 [752kb]

pdf icon Borough of Reading (Kennet Island) (Bus Gate) Order 2013 [262kb]

pdf icon Borough of Reading (Bus Lanes) (Kings Road) Order 2013 [223kb]

pdf icon Borough of Reading (Station Access) (Movement Control) Order 2013 [350kb]

pdf icon Borough of Reading (Bus Lanes) (Kings Road) Order 2013 [223kb]

pdf icon Borough of Reading (Station Access Road) (Waiting Restrictions) Order 2013 [331kb]

pdf icon Borough of Reading (Southcote Lane) (Prohibition of Vehicles) Order 2010 [1Mb]

pdf icon Borough of Reading (Hemdean Road) (Bus Lanes) (Amendment) Order 2012 [1Mb]

pdf icon Borough of Reading (Town Centre) (Bus and Wheelchair Accessible Taxi Lanes) (Special Access Permits) Order 2012 [4Mb]

pdf icon Borough of Reading (Town Centre) (Bus and Wheelchair Accessible Taxi Lanes) (Experimental) Order 2011 [540kb]

pdf icon Borough of Reading (Town Centre) (Bus and Accessible Taxi Lanes) Order 2017 (MInster Street) [275kb]

pdf icon Borough of Reading (Reading Station and Town Centre) (Movement Control Order) Order 2011 [2Mb]

pdf icon Borough of Reading (Bus Lanes) Traffic Regulation Order 2016 [3Mb]

pdf icon Borough of Reading Kennet Island and Station Access Road [266kb]

Approved Device Camera Certificates:

pdf icon Approved Device PAD039 Issue 2 06.08.2012 [29kb]

Camera Certificates: 

pdf icon 08.04.2019 to present [194kb]

pdf icon 20.12.2017 to 07.04.2019 [55kb]

pdf icon 16.09.2016 - 19.12.2017 [292kb]

pdf icon 20.11.2015 - 15.09.2016 [255kb]

pdf icon 24.04.2015 - 19.11.2015 [76kb]

pdf icon 29.9.2014 - 24.04.2015 [204kb]

pdf icon 03.06.2014 - 29.09.2014 [185kb]

pdf icon 21.10.2013 - 03.06.2014 [196kb]

pdf icon 10.07.2013 - 21.10.2013 [110kb]

pdf icon 07.05.2013 - 10.07.2013 [87kb]

pdf icon 12.10.2012 - 07.05.2013 [108kb]

pdf icon 13.08.2012 - 12.10.2012 [426kb]

pdf icon 26.03.2012 - 13.08.2013 [327kb]

pdf icon 04.08.2011 - 26.03.2012 [232kb]

pdf icon 15.04.2011 - 04.08.2011 [234kb]

pdf icon BLADM 038 11/08/2010 [47kb]

pdf icon BLAD 040 06/05/2010 [72kb]

pdf icon BLADM 030 06/07/2009 [168kb]

Department for Transport Sign Authorisation

pdf icon 2014 [1Mb]

pdf icon 2012 [2Mb]

pdf icon 2011 [1Mb]

pdf icon 2008 [684kb]

pdf icon 2006 [1Mb]

Bus Lane Maps:

pdf icon A329 Kings Road Bus Lane [348kb]

pdf icon A329 Kings Road West to East Bus Lane [375kb]

pdf icon A329 Kings Road map (East to West) [906kb]

pdf icon Basingstoke Road North Bus Lane [128kb]

pdf icon Basingstoke Road South Bus Lane [522kb]

pdf icon Basingstoke Road (Northbound Bennet Rd) Nov 2016 [770kb]

pdf icon Basingstoke Road (Southbound Bennet Rd) Nov 2016 [434kb]

pdf icon Bath Road Bus Lane [1Mb]

pdf icon Beresford Road (Northbound) [696kb]

pdf icon Beresford Road (Southbound) [678kb]

pdf icon Blagrave Street East to West Bus Lane [1Mb]

pdf icon Bridge Street Nov 2016 [333kb]

pdf icon Duke Street Bus Lane [1Mb]

pdf icon Friar St West Bus Lane [644kb]

pdf icon Friar Street Eastbound Bus Lane [406kb]

pdf icon Garrard Street (Eastbound) [456kb]

pdf icon Hemdean Road Bus Lane [923kb]

pdf icon Lindisfarne Way Bus Lanes [678kb]

pdf icon London Street North Section Bus Lane [433kb]

pdf icon London St (South) Nov 2016 [439kb]

pdf icon Minster Street map [1Mb]

pdf icon Norcot Road Bus Lane [307kb]

pdf icon Norcot Road (Westbound) Nov 2016 [406kb]

pdf icon Oxford Road Bus Lane [2Mb]

pdf icon Oxford Road (Bedford Rd) Nov 2016 [263kb]

pdf icon Southampton St (Northbound) Nov 2016 [263kb]

pdf icon Southcote Lane Bus Lane [547kb]

pdf icon Southcote Lane Southbound Bus Lane [616kb]

pdf icon St Marys Butts Bus Lane [187kb]

pdf icon Stanshawe Road Bus Lane [534kb]

pdf icon The Forbury Bus Lane [706kb]

pdf icon The Forbury (East/West section) (Westbound) [622kb]

pdf icon Trooper Potts Way - Northbound [310kb]

pdf icon Trooper Potts Way - Southbound [203kb]

pdf icon Vastern Road East Side Southbound Bus Lane [4Mb]

pdf icon Vastern Road North Side Bus Lane [1Mb]

pdf icon Vastern Road West Side Northbound Bus Lane [2Mb]

pdf icon Wokingham Road Bus Lane [3Mb]

Approved Device Certificates

pdf icon Approved Device PAD039 Issue 2 06.08.2012 [29kb]

Permit zones

You can find your parking zone on our pdf icon Permit Parking Zone Street Index [334kb] to find out which streets are in which zones. 

pdf icon Permit Zone 01R [2Mb]

pdf icon Permit Zone 02R [403kb]

pdf icon Permit Zone 03R [704kb]

pdf icon Permit Zone 04R [1Mb]

pdf icon Permit Zone 05R [384kb]

pdf icon Permit Zone 06R [524kb]

pdf icon Permit Zone 07R [3Mb]

pdf icon Permit Zone 08R [636kb]

pdf icon Permit Zone 09R [844kb]

pdf icon Permit Zone 10R [8Mb]

pdf icon Permit Zone 11R [602kb]

pdf icon Permit Zone 12R [695kb]

pdf icon Permit Zone 13R [2Mb]

pdf icon Permit Zone 14R [1Mb]

pdf icon Permit Zone 15R [2Mb]

pdf icon Permit Zone B2 [169kb]

pdf icon Permit Zone C4 [124kb]

pdf icon Permit Zone W1 [126kb]

pdf icon Permit Zone Z1 [154kb]

Rules and definitions for parking permits

We produce two factsheets for pdf icon parking management rules [65kb] and pdf icon parking management definitions. [150kb]



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