If you disagree with a Housing Benefit or Council Tax Support decision, you can:
If you would like us to look at your claim again, or if you wish to appeal, you must let us know within one month from the date on the decision letter.
If your request is received by us more than one month after the decision you must also explain why it is late. If you do not give any reasons we may not be able to deal with you request. The maximum period allowed for a late appeal is usually 13 months.
If you need help making an appeal the Citizens Advice Bureau or Reading Community Welfare Rights Unit (0118 955 1070) both offer advice.