Information for care providers

Financial Support for Adult Social Care Providers for COVID19

Reading Borough Council are hugely grateful to Adult Social Care Providers for the support they have continued to deliver to our residents during the COVID-19 pandemic. We have worked alongside providers to maintain services and resolve issues, ensuring continuity of service to our most vulnerable people. Providers have been honest and transparent about the challenges they have faced and maintained open communications with the Council which has proven invaluable.

The Adult Social Care Commissioning Team have supported providers in a number of ways:

  • Leading a recruitment campaign on behalf of providers struggling with recruitment and retention of their workforce - "Could you make a difference? When you care, every day makes a difference"
  • Adopting a proactive approach to supporting providers with Personal Protective Equipment (PPE) by contacting providers weekly asking them to confirm their PPE status in terms of supply. We identify as early as possible any emergency requirements that would impact on their care delivery if not fulfilled and arrange for PPE to be distributed via our Emergency Operations Centre. We estimate that we have provided approximately 16,925 items of PPE to care homes since the lockdown began.
  • We have arranged COVID19 testing for providers' staff and their families if they are symptomatic. To date we have arranged testing for 274 people.
  • We recognize the volume of information that our providers receive and have therefore pulled together weekly updates containing links to all relevant information to reduce the burden. This has also included simplifying new guidance and sharing easy read guides.

Financial Support

In terms of financial support for providers the Council and Clinical Commissioning Group has:

  • Made a 3 % lump sum payment (totalling £285,411) to providers with whom it commissions with based on 3 x 3% of the costs they were invoicing for on a monthly basis (based on March invoices). This ensured that providers had additional funds for the months of April, May and June to cover costs incurred as a result of Covid-19. This payment was made in addition to the award of any "usual" inflationary uplifts. Providers were advised to use the money in line with the LGA's Guidance for Commissioners.
  • We have adopted a process to pay all providers up front for services (5 weeks in advance) for the services they are commissioned to provide in April, May and June. This approach has been rolled-out to reduce the need for invoicing and to ensure providers have a steady, guaranteed income.
  • Providers offering Day Opportunities have been paid their 'usual' fees for April, May and June regardless of whether they have been able to deliver services in the normal way due to social distancing restrictions.
  • Where we have issued PPE as referenced above this has been funded by the Council and therefore of financial benefit to providers.

In line with the information referenced above please note below further details of financial support for providers whom we do and do not have contracts with.

Contracts

 Domicillary careResidential care(*)Other provision (**)Total spent* so far on supporting Providers that Reading Borough Council has contracts with in response to COVID-19Comments
Support being offered£46,611£170,511£68,390 Covid-19 Lump Sum
  £88,000 Day services Providers have been paid their usual fees for April, May and June regardless of the level of service they have been able to deliver due to social distancing restrictions
  £22,000 Cost of Personal Protective Equipment
   £395,511.58 

* incl. Nursing Homes

** incl. Supported Living, Extra Care, Day Services

No contracts

 Domicillary careResidential careOther provision Total spent* so far on supporting Providers that Reading Borough Council has contracts with in response to COVID-19Comments
Support being offered00£140,0000Day services Providers (usually paid via a Direct Payment) have been paid their usual fees for April, May and June regardless of the level of service they have been able to deliver due to social distancing restrictions
  £3,000 Cost of Personal Protective Equipment
   £143,000 

Going forward £600 million infection control funding has been announced by the Government which is linked to the completion and approval of a Care Home Support Plan and template pulling information from the NHS Capacity Tracker. Providers are expected to regularly update the Capacity Tracker and failure to do so could result in monies not being received. Reading's share of the funding is £1.169m, of which 75% will be passed directly to providers on a "by-bed" basis (totaling £0.877m when spread across 842 beds) leaving a remainder of 25% / £0.292m to be allocated based on need and we will ensure that the grant conditions are adhered to.

A first draft version of the Care Home Support Plan and associated template for Reading can be found here:

word icon RBC care home support letter [159kb]

excel_file icon RBC care home support template [128kb]

These have been produced in conjunction with Health & Social Care Partners across the System. These are now subject to an assurance process before being approved.

 


 

We work with approved suppliers to provide care for those who need it. The companies we work with are ranked on our Home Care and Support Framework list and Supported Living Framework list by the quality of their care and the price of their services.

Service inspections

Inspection results for registered adult social care services.

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