Search site

‚Äč

Coronavirus information

New website

As part of our Customer Experience Strategy, we have created a new website which will lead to a significant change in the way that customers can interact with the Council and its services.

Members of the public can now access the new site at demo.reading.gov.uk, until we fully move over and switch off our old website in a few weeks.

This is the first step in the journey to improve and transform your digital customer experience.

The new site looks completely different to the existing one and is notable for its fresh and engaging design.

With over 50% of people accessing our digital services on a mobile or tablet we have created a site that adapts to the device accessing it.

We have put a lot of focus on building a platform that allows us to create better and faster digital services.

By making the site live now, we will be better able to capture feedback and solve the problems that affect you.

Improvements to the new site will be on-going with changes to content and navigation being the next immediate step.

Your feedback is vital. Let us know about your experiences using the website - good and bad - and anything we can do to improve further. A feedback form is linked from every page of the new site.

These are the first steps along the path to creating an improved and more satisfactory experience for customers when dealing with the Council. 

In this area

Switch To Normal Mode