It is helpful to the community if you can clear snow and ice near your home. Do not use hot water as it may lead to black ice. If possible put salt on the area you have cleared.
Check the Environment Agency website for up-to-date flooding information.
We only give out sandbags if we think they will help maintain vital routes and protect lives. They are available from builders’ merchants and DIY stores.
If the Emergency Services have to cordon off an area for safety reasons, they will ask everyone within the cordon to leave until it is safe to return. You are not legally obliged to leave unless it is because of a suspected terrorist incident, but we strongly suggest you follow the instructions of the Emergency Services.
You should stay with friends or family until the cordon is removed. If you don’t have anywhere local to stay, we will organise emergency housing for you.
We have developed plans and carried out training so that we can take adequate measures to respond to emergencies.
Parish councils, flood or neighbourhood action groups can use our Community Emergency Plan to prepare a plan.