Supported Living Framework list

Supported Living Framework (SLF) Providers 2020-21

The following supported living providers have met the Council's quality standards and are contracted by the Council to provide supported living services to individuals whose care is funded by the Council.

ProviderTelephoneEmailHourly rateGold Standard status*Dignity in Care standard status**Flags
Care4U WE07920£15.54Yes 


CHOICE0161 236£16.50YesYes 
Creative Support Services£16.18YesYes 
FitzRoy Support01730£16.20Yes  
Med Care Home Services0118 940£15.75Yes  
Purley Park Trust0118 942£16.00Yes  
Radis Community Care0118 986£16.14Yes  
Rehability UK£15.20YesYes 
Surecare0118 959£16.00Yes  
Tonna Care£15.44YesYes 
Total Health & Training Services

0118 987 2035£15.55YesYes 
Voyage Care07712£15.85YesYes 
Autism at Kingwood0118 931£16.50 Yes 
Chilmington Homes0118 961£16.75 Yes 
Dimensions UK0118 929£16.65 Yes 
Elegant Care Services01753£16.50   
Kcare Nursing Agency0118 956£16.75 Yes 
Loving Angels Care01344£16.45   

Please note:

  • All of the above providers have met our expected quality standards.
  •  Some providers have met the criteria for our Gold Standard status*, representing excellent value for money based on their quality and cost.
  • The Reading Borough Council (RBC) rate displayed on the list is the agreed pro-rata hourly rate that RBC pays when directly purchasing services from the provider or when direct payments are being used. Providers may charge different rates to those purchasing their own care with their own funds which is not arranged by RBC. 
  • If quality concerns are identified for a provider on the SLF, Reading Borough Council may give a provider a Red (no new placements to be made) or Amber (placements to be made with caution) placement flag. If a provider is issued with a Red placement flag they will be removed from the SLF list until the flag is lifted. Providers with an Amber flag will remain on the SLF list but it will be clear that they are amber flagged. If you would like further information about any placement flags, please contact the Quality and Performance Monitoring Team at

*Gold Standard status

Gold Standard logo
Gold Standard logo

Providers who have achieved our Gold Standard status have met quality criteria over and above our expected standard. We monitor providers' quality on an ongoing basis and each provider has a formal quality assessment every year which is based on a range of information, including feedback from service users, family members and health and social care professionals as well as information viewed at quality monitoring visits and from our ongoing monitoring data.

**Dignity in Care

Dignity in Care
Dignity in Care

The Council's Dignity Charter is a set of commitments that providers make to ensure that dignity is at the heart of the service that they provide.

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