81 – Parked in a restricted area in a car park

If you wish to challenge this penalty charge notice (PCN) you must select one of the reasons below.

I have a Blue Badge

Where there are restricted areas in car parks, a Blue Badge does not provide an exemption.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

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I was loading or unloading

Where there are restricted areas in car parks, you are not allowed to load, unload, stop or wait in these areas.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay double that amount.

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I had a medical emergency

If you were involved in a medical emergency, we may consider your challenge.

You will need to upload a document that provides further evidence of the emergency you were involved in for you or the passenger.

Be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Challenge the PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after the 14 days, you pay double that amount.

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The markings were not clear

If you believe the markings were not clear, we will consider your challenge.

You will need to provide clear photographs of the kerb markings. Your photographs should include the kerb markings and the location of where your vehicle was issued with the Penalty Charge Notice (PCN).

Be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Challenge the PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after the 14 days, you pay double that amount.

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I have been issued 2 PCNs

We may consider your challenge if both Penalty Charge Notices (PCN) were:

  • issued on the same day
  • issued on the same street
  • issued under the same contravention

You will need to provide:

  • your vehicle registration number
  • RG reference number printed on the PCN which was issued the second time

Be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Challenge the PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after the 14 days, you pay double that amount.

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My vehicle has been cloned

If you think that your vehicle has been cloned, you must report this to the police as soon as possible.

We may consider your challenge.

You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:

  • a colour photo showing the make and model of the vehicle
  • a colour photo showing the vehicle registration number of the vehicle
  • a police crime reference number related to the cloning of your vehicle

Be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Challenge the PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after the 14 days, you pay double that amount.

Pay now