Winter Watch

Winter Watch is run by the Council and a number of local voluntary and health services to make sure you do not suffer from cold in your home during the winter months.

Winter Watch is available to Reading residents who are on a low income and either over 60, have very young children, have a disability or health concerns, have never lived independently, or struggle financially.

Winter Watch can:

  • give general energy advice
  • explain energy bills and show how to submit meter readings
  • add residents to the energy companies priority list (subject to criteria)
  • advise on smart meters and explain how they work
  • apply for the £140 warm homes discount (for those on certain means-tested benefits)
  • help switch energy suppliers
  • give emergency credit in times of crisis
  • help set up complicated heating timers
  • advise on running costs of household appliances
  • advise on pay as you go meters and explaining what each screen means
  • help you manage large energy debts
  • lend heating equipment
  • give guides on saving money and saving energy
  • help with draught proofing

Winter Watch is open all year round. For help with your energy please call 0118 937 3747.

Guidance

Understanding your meters

Hot water immersion tank

Night storage heaters

Help from your energy company

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