The following home care providers have met the Council’s quality standards and are contracted by the Council to provide domiciliary care to individuals whose care is funded by the Council.
|Provider||Telephone||Gold standard status*||Dignity in Care standard status**||Website||Flag|
|Absolute Care UK||0118 986 email@example.com||Yes||No||http://www.absolutecareltd.com|
|Caremark (Reading & West Berkshire)||0118 957 firstname.lastname@example.org||Yes||Yes||http://www.caremark.co.uk|
|Carewatch Thames Valley||0118 957 email@example.com||Yes||Yes||http://www.carewatch.co.uk|
|Good Oaks Reading||0118 327 firstname.lastname@example.org||Yes||Yes||http://www.goodoakshomecare.co.uk/reading|
|Home Angels||020 4518 0064||Wokingham.email@example.com||Yes||No||N/A|
|Kcare||0118 956 firstname.lastname@example.org||Yes||Yes||http://www.kcarehealth.com|
|Multi Care||0118 467 email@example.com||Yes||No||http://www.mccsreading.co.uk|
|My Homecare||0118 327 firstname.lastname@example.org||No||Yes||http://www.reading.myhomecare.co.uk|
|Realcare+||0118 983 email@example.com||Yes||Yes||http://www.realcareworld.com|
|Royle Care||0118 957 firstname.lastname@example.org||Yes||Yes||http://www.roylecare.co.uk|
|Spectrum Group Services||0118 995 email@example.com||Yes||Yes||http://www.spectrumgs.uk|
|Surecare||0118 959 firstname.lastname@example.org||Yes||Yes||http://www.surecare.co.uk/reading|
|Sylvian Care||0118 327 email@example.com||Yes||No||http://www.sylviancare.co.uk|
|Total Health & Training Services||0118 987 firstname.lastname@example.org||No||Yes||N/A|
|Care 1st Homecare||0118 418 1012||Sharon@care-1st.co.uk||No||No||N/A|
|People Matter||07775 email@example.com||Yes||No||N/A|
|Radis Community Care||0118 986 firstname.lastname@example.org||Yes||Yes||http://www.radis.co.uk/reading|
|Superb Healthcare||0118 375 4194 / 0118 327 email@example.com||Yes||No||http://www.superbhealthcare.co.uk|
|VJ Carers||0118 986 firstname.lastname@example.org||No||Yes||N/A|
To note any Reading Borough Council (RBC) rate displayed on the list is the agreed pro-rata hourly rate that RBC pays when directly purchasing services from the provider or when direct payments are being used. Providers may charge different rates to those purchasing their own care with their own funds which is not arranged by RBC.
Providers who have achieved our Gold Standard status have met quality criteria over and above our expected standard. We monitor providers’ quality on an ongoing basis and each provider has a formal quality assessment every year which is based on a range of information, including feedback from service users, family members and health and social care professionals as well as information viewed at quality monitoring visits and from our ongoing monitoring data.
The Council’s Dignity Charter is a set of commitments that providers make to ensure that dignity is at the heart of the service that they provide.