The following home care providers have met the Council’s quality standards and are contracted by the Council to provide domiciliary care to individuals whose care is funded by the Council.
|Provider||Telephone||Gold standard status*||Dignity in Care standard status**||Flag|
|Absolute Care UK||0118 986 firstname.lastname@example.org||Yes||Yes|
|Caremark (Reading & West Berkshire)||0118 957 email@example.com||Yes||Yes|
|Carewatch Thames Valley||0118 957 firstname.lastname@example.org||Yes||Yes|
|Good Oaks Reading||0118 327 email@example.com||Yes||Yes|
|Kcare||0118 956 firstname.lastname@example.org||Yes||Yes|
|My Homecare||0118 327 email@example.com||Yes||Yes|
|Realcare+||0118 983 firstname.lastname@example.org||Yes||Yes|
|Royle Care||0118 957 email@example.com||Yes||Yes|
|Spectrum Group Services||0118 995 firstname.lastname@example.org||Yes||No|
|Sylvian Care||0118 327 email@example.com||Yes||Yes|
|Total Health & Training Services||0118 987 firstname.lastname@example.org||Yes||Yes|
|Care 1st Homecare||0118 418 email@example.com||No||No|
|Radis Community Care||0118 986 firstname.lastname@example.org||No||Yes|
|Superb Healthcare||0118 375 4194 / 0118 327 email@example.com||No||No|
|VJ Carers||0118 986 firstname.lastname@example.org||No||Yes|
Providers who have achieved our Gold Standard status have met quality criteria over and above our expected standard. We monitor providers’ quality on an ongoing basis and each provider has a formal quality assessment every year which is based on a range of information, including feedback from service users, family members and health and social care professionals as well as information viewed at quality monitoring visits and from our ongoing monitoring data.
The Council’s Dignity Charter is a set of commitments that providers make to ensure that dignity is at the heart of the service that they provide.