If the situation is urgent please call 0118 937 3747 / (01344 786 543 out of hours).
If you, or anyone else, is in immediate danger, call 999.
We ask trained staff to carry out a careful and sensitive enquiry. What happens next will depend on the wishes of the person concerned and the seriousness of their situation. Their safety is our priority.
We will offer information and advice so the person can make an informed choice about any practical help they need or action they wish to take. If they are unable to make an informed choice, care will be taken to support them in the best way possible.