Supported Living Framework list

Supported Living Framework (SLF) Providers 2021-2022

The following supported living providers have met the Council’s quality standards and are contracted by the Council to provide supported living services to individuals whose care is funded by the Council.

Provider TelephoneEmailGold Standard status*Dignity in Care standard status**Flags
Autism at Kingswood0118 931
Care4U WE 07920 018359
Creative Support Services 0118 957
Med Care Home Services 0118 940 1144 YesNo
Purley Park Trust 0118 942 7608 YesNo
Rehability UK 07513 YesYes
Surecare0118 959
Tonna Care 07584,
Total Health & Training Services 0118 987 2035
Voyage Care 07712 548783 YesYes
Chilmington Homes 0118 961 1219 bettina.jeppesen@potens-uk.comNoYes
CHOICE0161 236 0829aine.nichonchuir@choicecaregroup.comNoYes
Dimensions UK0118 929 7900, Siduduzile.Beeson@dimensions-uk.orgNoYes
Elegant Care Services01753 358510, zkhan.ecs@gmail.comNoNo
FitzRoy Support01730 871727graham.woods@fitzroy.orgNoNo
Kcare Nursing Agency0118 956 9922, pmukono@kcarehealth.comNoYes
Loving Angels Care01344 838888 reading@lovingangelscare.ukNoNo
Radis Community Care0118 986

Please note:

  • All of the above providers have met our expected quality standards.
  •  Some providers have met the criteria for our Gold Standard status*, representing excellent value for money based on their quality and cost. 
  • If quality concerns are identified for a provider on the SLF, Reading Borough Council may give a provider a Red (no new placements to be made) or Amber (placements to be made with caution) placement flag. If a provider is issued with a Red placement flag they will be removed from the SLF list until the flag is lifted. Providers with an Amber flag will remain on the SLF list but it will be clear that they are amber flagged. If you would like further information about any placement flags, please contact the Quality and Performance Monitoring Team at
  • If a provider is flagged this information will be shared internally with colleagues, as well as CQC, relevant professionals and neighbouring Local Authorities.
  • The Council’s range of rates for supported living providers for 2021-22 is £15.50-£17.20.

To note any Reading Borough Council (RBC) rate displayed on the list is the agreed pro-rata hourly rate that RBC pays when directly purchasing services from the provider or when direct payments are being used. Providers may charge different rates to those purchasing their own care with their own funds which is not arranged by RBC. 

*Gold Standard status

Reading Borough Council Gold Standard status logo for care providers

Providers who have achieved our Gold Standard status have met quality criteria over and above our expected standard. We monitor providers’ quality on an ongoing basis and each provider has a formal quality assessment every year which is based on a range of information, including feedback from service users, family members and health and social care professionals as well as information viewed at quality monitoring visits and from our ongoing monitoring data.

**Dignity in Care

Dignity in Care REading logo for care providers

The Council’s Dignity Charter is a set of commitments that providers make to ensure that dignity is at the heart of the service that they provide.

Last updated on 22/03/2023