If you disagree with the outcome of your financial assessment, or a deferred payments/interim funding decision, you should contact our Financial Assessments and Benefits Team (FAB Team) as soon as possible.
We will do all the following:
If you are still dissatisfied after discussion with the FAB Team you can lodge an appeal.
You may want to ask for support from an independent local information and advice organisation:
Download and print our flyer on independent local advice on paying for care.