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Complaints, compliments and raising concerns

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Complaints and feedback

Find out if you can appeal a decision relating to your, or someone else’s, social care.

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Appeals relating to adult social care

Find out if you can make an appeal against a decision made about your, or someone else’s, social care.

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Persistent complainants policy

How we deal with unreasonable behaviour and excessive complaints.

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CQC inspection results

The Care Quality Commission inspects regulated care services – see the results here.

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Adult Social Care customer survey

Take our survey about adult social care so we can improve services.

Last updated on 19/02/2025
Complaints, compliments and raising concerns

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