If you are worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. For less urgent health needs, contact your GP or local pharmacist. The NHS 111 service is staffed 24 hours a day, 7 days a week by a fully trained team. Depending on your situation, they will:
Calls to 111 are free.
NHS 111 British Sign Language (BSL) service is available here.
Textphone is available by calling 18001 111
For drop-in GP services and minor injuries – Broad Street Mall, RG1 7QA.
Walk in or call for an appointment 0118 902 8300 (open everyday 8am – 8pm).
For serious illness or injury – Craven Road, Reading RG1 5AN (open 24/7).
For confidential information and advice on health-related matters and support to complain about hospital services.
For services provided by the Royal Berkshire Hospital call 0118 322 8338 or email talktous@royalberkshire.nhs.uk.
For services provided by Berkshire Healthcare NHS Foundation Trust call 0118 9605027 or email BHT@berkshire.nhs.uk.
Healthwatch Reading – delivered by The Advocacy People
Tel number: 0118 214 5579
NHS Continuing Healthcare is a package of continuing care provided over an extended period of time, to a person aged 18 or over.
For self-referrals for advocacy support for members of the public and professionals, please contact the advocacy people.