Complaints and compliments (section 28)

28.1.  Your feedback is always important to us so we can recognise good practice and/or change what we can to improve our services.

28.2.  We always aim to give our customers a good service. If you wish to give good feedback on any service that you have accessed and/or alternatively if you wish to make a complaint, please visit our website (www.reading.gov.uk) and go to the section entitled ‘How to make a complaint, comment or compliment’.