Useful contact information

This page provides a list of useful contact details for Council teams.

Housing services: general enquiries

Tel: 0118 937 3757

Neighbourhood services: contact Neighbourhood Officer

Tel: 0118 937 2161

Rents: general enquiries

Tel: 0118 937 2784

Rents: money advice

Tel: 0118 937 2197

Rents: recharges

Tel: 0118 937 2369

Repairs: Monday-Friday 9am-5pm

Tel: 0118 937 3757

Repairs: emergency out of hours

Tel: 0118 937 3737

Housing support: set up/maintain tenancy

Tel: 0118 937 3680

Housing antisocial behaviour team

Tel: 0118 937 2147

Complaints: housing services

Tel: 0118 977 2905

Complaints: council services

Tel: 0118 937 3737

Housing advice shops: advice on housing issues and council services

Whitley: Tel: 0118 937 5312
Southcote: Tel: 0118 937 5316

Tenant participation

Tel: 0118 937 2730

Homechoice

Tel: 0118 937 2172

Right to buy

Tel: 0118 937 2092

Affinity tenants

Tel: 0800 028 6942

Benefits: housing/council tax support

Tel: 0118 937 3707

Benefits: Jobcentre plus

Tel: 0118 937 8200

Council tax

Tel: 0118 937 3727

Voids and Lettings

Tel: 0118 937 2628

Advice and support services

Welfare Rights Unit- Tel: 0118 950 5296
Citizens Advice Bureau- Tel: 0845 071 6379