Issues affecting some online payment services

We’re currently experiencing problems with one of our online payment systems due to a global technical issue. If you try to make a payment today, the service may not work as expected.

Phone line wait times may be longer than usual. If you can, please wait until the online system is working again. We will provide an update as soon as the service is restored.

Thank you for your patience.

Last updated on 18/11/2025