Simplify your online services with My Reading Account

We’re excited to announce a significant upgrade to our online services. At Reading Borough Council, we’re working to make your interactions with us easier and more efficient. 

Currently, logging in to use our various public-facing portals often requires separate credentials. To improve your experience, we’re introducing a Single Sign-On (SSO) solution. This new system will allow you to access multiple services, such as: 

• Love Clean Reading (reporting and tracking environmental issues) 

• My Account (general council services) 

• Housing Online (housing-related matters) 

All these will now come under one secure and convenient login: My Reading Account. 

What does this mean for you? 

• From Wednesday 27th November your next login to any of these services will involve a quick one-time setup process. This process will link your current credentials to My Reading Account. 

• Please allow about 10 minutes for this setup. Clear step-by-step instructions will be available on each portal’s login page. 

This change is just the beginning! Our goal is to bring more services under the SSO umbrella, saving you time and effort.