Directorate of Children’s Services (Brighter Futures for Children): Privacy Notice
Contents
- Privacy policy
- Privacy notice
- What personal data is held?
- Why we collect and use personal data
- How will the data be stored?
- What is the legal basis for the collection, use and storage of the data?
- What the data collected is used to do
- Details of how long the data will be stored and criteria used to determine this
- Children’s services
- Residential care
- Fostering and adoption
- Children looked after
- Support for children and young people
- Under 5s
- Special Education Needs and/or Disabilities (SEND)
- Educational support
- Educational support – health and welfare at school
- Educational support – pupil development and support
- Schools – curriculum and policy
- Schools – extra-curricular activities
- Schools – school admissions
- Who will it be shared with and for what purpose?
- How can a current or past service user get access to it?
- What other rights does the service user have that we have to make known to them?
- Will there be any automated decision making?
- Caldicott Guardian, Children’s Services
- Data Protection Officer
Privacy policy
This policy is intended to ensure that personal data is dealt with correctly and securely and in accordance with the DPA, UK GDPR and other related legislation. It will apply to information regardless of how it is collected, used, recorded, stored, and destroyed or deleted, and irrespective of whether it is held in paper files or electronically.
Providing accessible information to individuals about the use of their personal data is a key element of their legal right to transparency as set out in the UK GDPR regulation (UK GDPR).
Data Controllers and Data Processors are responsible for providing this information. Reading Borough Council is classed as a data controller and may also be a data processor and as such, they have a duty to inform children, young people, families, and staff (known as Data Subjects) on how they process the data that is within their control.
If you have any queries in relation to data protection, please contact us at: IGTeam@reading.gov.uk.
Privacy notice
As the provider of children services, we will need to collect individual information on children, young people, and families, as well as staff for several reasons. Our privacy notice details the purpose of the processing as well as the lawful basis for processing.
What personal data is held?
We only obtain and use the information we need to provide our services to you. In the course of our operations as a children’s service organisation, providing support for a child, young person and their family, we collect different types of information depending on the circumstances. This may include but is not limited to the following:
- Personal information such as name, address, date of birth, contact details, passport details, birth certificates, unique personal identifiers such as NHS number, NI number, UPN.
- Characteristics information such as gender, age, ethnic group, disability, languages spoken.
- Family information such as family relationships and other data necessary for the provision of the service.
- Specific information such as Special Education Needs, disability data, medical information, educational information.
- Care and case details such as young carer details, registration details, references, bank details for carers/bank details of young people or their family/looked after children/care leavers/special guardianships/ childminders/nursery day care settings.
- Other relevant details such as criminal proceedings, outcomes, and sentences and information about offences or alleged offences.
The Council also needs to collect, process, and hold information in relation to staff within the Directorate of Children Services. The purpose of processing this data is to assist the Council in the running of the organisation as an employer. The categories of workforce information we collect, process and hold include but is not limited to:
- Personal information such as name, marital status, employee or employee number, national insurance number, contact details, bank account details, DBS information, next of kin and emergency contacts numbers.
- Contract and payroll information such as start date, hours worked, post, roles, salary, national insurance, pension benefits and tax status information.
- Recruitment information such as qualifications (where relevant subjects taught), training and professional membership, references, right to work and other information as part of the application process.
- Special categories of data including characteristics information such as gender, age, ethnic group, health data etc.
- Work absence information such as number of absences and reasons, details of periods of leave taken by you including holiday and other leave.
- Performance information such as appraisals, performance related information and other correspondence relating to disciplinary and / or grievances.
- Relevant medical information provided by you.
- Biometric and identify cards information.
- CCTV footage and / or images.
- Live streaming platforms or recorded meetings/sessions (you will be advised if meetings are recorded).
Why we collect and use personal data
We only obtain and use the information that is essential to run the operations as the children’s service Directorate. . Data collected is used to:
- Support children, young people, and families by carrying out specific functions for which we are responsible.
- Derive statistics to fulfil our statutory duties and returns and inform decisions such as the funding.
- Assess performance, set targets, and improve services.
We process personal information about children and young people we help, parents of children we help, witnesses and victims, offenders, and suspected offenders. This enables us to manage children and young people subject to an offending prevention programme as part of either a voluntary arrangement or a statutory order.
How will the data be stored?
Data detailed above will be stored in secure electronic management database systems, portals, spreadsheets stored on internal secure folders and accessed on secure encrypted laptops. All data is stored on secure servers. This privacy policy adheres to our the Council’s obligations, as a data controller and processor. The Directorates’ record retention policy details how long we will retain information and when the information will be deleted or destroyed.
What is the legal basis for the collection, use and storage of the data?
Data Protection law requires us to have a lawful reason (lawful basis) for processing the personal data we use. Our processing shall be lawful because at least one of the following will apply:
- the data subject has given consent to the Council for processing their personal data for one or more specific purposes.
- the Council required to collect, use and store data outlined in legislation. These include, but are not restricted to:
- The Care Act 2014
- Children Act 1989
- Special Educational Needs Code of Practice statutory guidance relating to Part 3 Children and Families Act 2014
- Crime and Disorder Act 1998 Section 115 and Section 14 of the Offender Management Act 2007
- The Fostering Services (England) Regulations 2011
- Limitation Act 1980 section 2
- School Admissions Code 2021
- School Standards and Framework Act 1998
- School attendance: guidance for schools
- HMRC Compliance Handbook CH15400
- Education Act 1996
- Children and Families Act 2014
- Education and Adoption Act 2016
- Localism Act 2011
- Digital Economy Act 2017
- Welfare Reform Act 2012
- Section 17 of the Children Act 1989 and Section 11 of the Children Act 2004
Reading Borough Council also collects and provides information as required by the DfE, Ofsted inspection requirements and MHCLG for Supporting Families Programme.
- processing is necessary to protect the vital interests (necessary to protect children from harm) of the data subject or of another natural person.
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Company.
In relation to the data we collect, process, and retain for our workforce, the lawful basis we mainly use are:
- To fulfil a contract, we have entered into with you: for example, we need to collect and use your personal information to fulfil the terms of the employment contract we have with you including to be able to pay you and to administer benefits and pensions.
- We need to comply with the law (we have a legal obligation): for example, we collect and use workforce information under legal and statutory obligations within the Keeping Children Safe in Education (KCSIE) statutory guidelines. We are required to check employees’ suitability to work with children, their entitlement to work in the UK and to comply with health and safety laws.
- We need to carry out a task in the public interest: For example, where the collection and use of workforce information is necessary for us to perform our role as a children’s services provider and to deliver our public task of providing service to our children, young people, and families.
- You have given us consent to use it in a certain way (for example a photo of you for promotional purposes or on our website).
- We need to protect your vital interests (or someone else’s interests). This relates to life and death situations.
- It is in ours, or a third party’s, legitimate business interests to process the data. Where this is the case, we will ensure that we have considered whether our legitimate interests are overridden by your rights and freedoms as the worker or employee.
What the data collected is used for
- Enable us to carry out specific functions for which we are responsible.
- Derive statistics to fulfil our statutory duties and returns and inform decisions such as the funding.
- Assess performance, set targets and improve services.
We process personal information to enable us to manage children and young people subject to an offending prevention programme as part of either a voluntary arrangement or a statutory order.
We process personal information about:
- Children and young people we help.
- Parents of children we help.
- Witnesses, victims.
- Offenders and suspected offenders.
Details of how long the data will be stored and criteria used to determine this
Children’s services
| Nature of Record | Retention Period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the creation and management of Child Protection Order | Retain from date of birth of child for 75 years | Destroy | Arrangements for the Placement of Children (General) Regulations 1991 | Statutory requirement |
| Allegation of a child protection nature against a member of staff working at a school, including where the allegation is unfounded | Until the person’s normal retirement age or 10 years from the date of the allegation, whichever is longer, then destroy. If you find that allegations are malicious you should destroy the record immediately. | Destroy | NSPCC Child protection records, retention and storage guidelines | Statutory requirement |
| Child Protection case files | Retain from date of birth of child for 40 years | Destroy | Arrangements for Placement of Children (General) Regulations 1991 | Statutory Requirement |
| Children in Need files | Retain from date of birth of child for 40 years | Destroy | Arrangements for Placement of Children (General) Regulations 1991 | Statutory Requirement |
| Child Protection Register | Permanent | Destroy | Arrangements for Placement of Children (General) Regulations 1991 | Statutory requirement |
| Register of Offenders Who Pose a Risk to Children | Retain for the period in which any person is assessed to pose a continued risk to children or until notification of death. | Destroy | Sex Offenders Act 1997 | Statutory Requirement |
| All records relating to the care of children and young people in hospices | Retain from date of birth of child for 75 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
| Nature of Record | Retention Period | Action at the end of that period | Legislation | Reason |
| All records relating to children who are resident in local authority children’s homes | Retain from date of birth of child for 75 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
Residential care
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to children who are resident in local authority children’s homes | Retain from date of birth of child for 75 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
| All records relating to the administration of residential care for children and young people (excluding the register and client records) | Retain from year records created for 15 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
| Personnel records relating to the employees working in children’s homes | Retain from year records created for 15 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
| Register of admissions to local authority children’s homes | Retain from year records created for 75 years | Destroy | Children’s Homes Regulations 2001 reg.29 | Statutory Requirement |
| All records relating to the provision of respite care for children and young people | Retain from date of birth of child for 75 years | Destroy | The English Children’s Homes Regulations 2001 | Statutory Requirement |
| All records relating to Child Death Reviews | Retain from date of report for 15 years | Destroy | Recommended | |
| All records relating to Serious Case Reviews including the final report | Retain from date of report for 15 years | Destroy | Recommended | |
| All records relating to the constitution and management of the Berkshire West Safeguarding Partnership Board | Retain from year records created for 4 years | Destroy | Recommended | |
| All records relating to Shared Care for children and young people | Retain from date of birth of child for 75 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the management of Special Guardianship Orders | Retain from date of birth of child for 75 years | Destroy | Children Act 1989 | Statutory Requirement |
Fostering and adoption
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the management of the adoption process | Retain from date of adoption order for 100 years | Destroy | Disclosure of Adoption Information Regulations 2005 | Statutory Requirement |
| All records relating to the provision of foster care places by the local authority | Retain from date of birth of child for 75 years | Destroy | Arrangements for the Placement of Children Regulations 1991 | Statutory Requirement |
| Records relating to the application for and implementation of a staying put order | Retain from date of birth of individual for 75 years | Destroy | Recommended | |
| Application and case records of foster carers | Retain for at least 10 years from date of approval termination as a foster carer, or for at least 3 years if unsuccessful application / withdrawal during application process | Destroy | The Fostering Services (England) Regulations 2011 | Statutory Requirement |
| Foster Carer Register | Permanent | The Fostering Services (England) Regulations 2011 | Statutory Requirement |
Children looked after
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| Records relating to the application for and implementation of a Care Order | Retain from date records created until 75th anniversary of the child’s birth or 15 years after death if the child dies before age 18. Records should be destroyed at the end of the retention period. 75 years | Destroy | The Children’s Homes Regulations 2001 | Statutory Requirement |
| All records relating to the creation and maintenance of care plans for children looked after | Retain from date of birth of child for 75 years | Destroy | Children Act 1989 | Statutory Requirement |
| All records relating to the provision of educational support for children looked after | Retain from date of birth for 75 years | Destroy | Arrangements for the Placement of Children Regulations 1991 | Statutory Requirement |
| All records relating to the recruitment and management of independent visitors for children looked after | Retain from date of last contact with the independent visitor for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| Case files relating to Children Looked After | Retain from date of birth for 75 years | Destroy | Arrangements for the Placement of Children Regulations 1991 | Statutory Requirement |
| Register of Children in the Care of the Local Authority | Permanent | Arrangements for Placement of Children (General) Regulations 1991 reg. 10 | Statutory Requirement | |
| Statutory complaints made about the provision of services for children in the care of the local authority | Retain from date of birth for 75 years | Destroy | Arrangements for the Placement of Children Regulations 1991 | Statutory Requirement |
| All records relating to the provision of support for young people leaving care | Retain from date of birth for 75 years | Destroy | Arrangements for the Placement of Children Regulations 1991 | Statutory Requirement |
| All records relating to supported employment for looked after children | Retain from date of birth for 75 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
Support for children and young people
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the management of chaperones | Retain from last contact with the chaperone for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| Records relating to the application for and implementation of a child assessment order | Retain from date of birth of child for 40 years | Destroy | Recommended | |
| All records relating to the administration of pre-crime prevention schemes | Retain from completion of the prevention programmes for 1 year | Destroy | Advice on Information Management in Youth Offending Teams (England) [Youth Justice Board 2011] | Statutory Requirement |
| All records relating to clients of family centres | Retain from last contact for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the financial management of family centres | Retain from year records created for 6 years | Destroy | HMRC – Compliance Handbook Manual CH15400 | Statutory Requirement |
| All records relating to the management of buildings being used as family centres | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of support for children and the families of children living with HIV and AIDS | Retain from last contact with family for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the creation and management of sensory rooms | Retain from creation of records for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of speech, language and communication therapy to children (aged under 18 years) | Retain from date of birth of minor for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of educational psychology services | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of Portage Home Teaching services | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Recommended |
| All records relating to the provision of Primary Mental Health Worker services | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Recommended |
| All records relating to the provision of the Mental Health Support Team | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Recommended |
| All records relating to the provision of Massage and Sensory Integration services | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Recommended |
| All records relating to the provision of Autism Support services | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Recommended |
Under 5s
| All records relating to the creation of childcare sufficiency assessments | Retain from date childcare sufficiency assessment replaced for 3 years | Destroy | Statutory Requirement | |
| All records relating to information and support for those interested in becoming a registered child minder and those already registered where there is financial involvement | Retain from year records created for 6 years | Destroy | HMRC – Compliance Handbook Manual CH15400 | Statutory Requirement |
| All records relating to information and support for those interested in becoming a registered child minder and those already registered where there is no financial involvement | Retain from year records created for 3 years | Destroy | Best Practice | |
| All records relating to training provided for those interested in becoming a registered childminder and those who are already registered | Retain from date award expires for 3 years | Destroy | Best Practice | |
| All records relating to applications for and management of early education for 2 year olds | Retain from creation of records for 6 years | Destroy | HMRC – Compliance Handbook Manual CH15400 | Statutory Requirement |
Special Education Needs and/or Disabilities (SEND)
| Nature of record | Retention period | Action at the end of that period | Legislation | Reasong |
|---|---|---|---|---|
| All records relating to the allocation and provision of home to school transport for special needs pupils | Retain from date transport provision ceases for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the development and implementation of special needs coordinated support plans | Retain from date of birth of child for 25 years | Destroy | Best Practice | |
| All records relating to the allocation of school places to children with special educational needs | Retain from date of birth of child for 25 years | Destroy | Best Practice | |
| All records relating to the management of special educational needs assessments | Retain from date of birth of child for 25 years | Destroy | Best Practice |
Educational support
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the alternative provision of education for pupils who can’t attend mainstream schools – pupil records | Retain from date of birth of pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the management of pupils schooled at home | Retain from date of birth of pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to Pupil Referral Units – pupil records | Retain from date of birth of pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
Educational support – health and welfare at school
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the provision of educational support to children who are in hospital | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the development and implementation of parenting contracts | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to psychological, psychiatric or social work services (not including child protection) in schools | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the management of school attendance and truancy | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of school catering services | Retain from end of the contract for 6 years | Destroy | HMRC – Compliance Handbook Manual CH15400 | Statutory Requirement |
| All records relating to the maintenance of health and safety in schools | Retain from year records created for 3 years and 4 months | Destroy | Limitation Act 1980 S.11 | Statutory Requirement |
| All records relating to the provision of the school nursing service | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the supervision of medication administration in schools | Retain from date of birth of the pupil for 21 years and 4 months | Destroy | Limitation Act 1980 S.11 | Statutory Requirement |
| All records relating to the reporting of accidents where the person concerned is under 18 | Retain from date of birth of minor for 21 years and 4 months | Destroy | Limitation Act 1980 S.11 | Statutory Requirement |
Educational support – pupil development and support
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the provision of educational psychology services | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the administration of school transport – where transport is provided | Retain from date transport ceases for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of support for young people when leaving education | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of support to pupils when moving between schools | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the allocation and management of work experience placements | Retain from date of work experience placement for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
Schools – curriculum and policy
| All records relating to the exclusion of school pupils | Retain from date of birth of the pupil for 25 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the management of complaints in schools | Retain from date of resolution of complaint for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the appointment and management of School Governors | Retain from termination of service as a school governor for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| School registers of attendance | Retain from date of entry for 3 years | Destroy | Working together to improve school attendance | Statutory Requirement |
| All records relating to the creation, implementation and management of schools forums | Retain from year records created for 6 years | Destroy | Best Practice |
Schools – extra-curricular activities
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the provision of extended schools activities | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the provision of school clubs and activities | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the administration of outdoor activity centres by local authorities | Retain from year records created for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| School Visits: Parental Consent Forms where there has been a major incident | Retain from result of the investigation for 6 years | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
Schools – school admissions
| Nature of record | Retention period | Action at the end of that period | Legislation | Reason |
|---|---|---|---|---|
| All records relating to the provision of information and school contact details | Retain from year records created for 1 year | Destroy | Limitation Act 1980 S.2 | Statutory Requirement |
| All records relating to the allocation of primary school places | Retain from year records created for 1 year | Destroy | School Admissions Code 2012 | Statutory Requirement |
| All records relating to the administration of school appeals | Retain from end of the appeal process for 2 years | Destroy | School Admissions Code 2015 | Statutory Requirement |
| All records relating to the allocation of secondary school places | Retain from year records created for 1 year | Destroy | School Admissions Code 2012 | Statutory Requirement |
Who will it be shared with and for what purpose?
We may share your information but is not limited to the following:
- Department for Education
- National Health Service
- Child Protection Information Sharing (CP-IS)
- Ofsted
- Schools
- Courts
- Police
- Probation
- Adopt Thames Valley (ATV)
- Youth Justice Board
- eGovonline (E-PEP)
- NCER – National Consortium of Examination Results
- IFA Consortia Board
- Foster Carers
- Fostering Agencies
- Central Government and other Local Authorities
- Ombudsmen and regulatory authorities
- Family, associates and representatives of the person whose personal data we are processing
- Berkshire West Safeguarding Children Partnership Board
- Other partner agencies if/when required, such as private voluntary organisations
Information will be shared due to statutory requirements, legal obligations, progress monitoring and tracking to determine service delivery.
Information will be shared internally if required for better performance and efficiency of services and the welfare of service users.
How can a current or past service user get access to it?
You can complete the online subject access request form. If you prefer, you can use the paper version and send this and photocopies of your ID to:
Subject Access Requests, Customer Relations Team, Reading Borough Council. Civic Office, Bridge Street, Reading RG1 2LU
Alternatively, you can email the documents to: SAR@reading.gov.uk.
If you have any questions about SARs, you can email Reading Borough Council’s customer relations team, which administers SARs on our behalf. The email address is: SAR@reading.gov.uk.
We do not transfer data outside the EU. Where consent is required, this will be sought. However, some data is required based on statutory requirements, where no consent is required.
Where applicable, the right to withdraw consent at any time will be applied except in the case of statutory requirements.
You have a ‘right to be forgotten’ so you can ask for your personal information to be deleted where:
- It is no longer needed for the reason why it was collected in the first place.
- You have removed your consent for us to use your information and we do not have to keep your information for legal reasons.
If we have shared your personal information with others, we will do what we can to make sure those using your personal information comply with your request for erasure.
We may not be able to delete your personal data if it is needed for legal reasons, for reasons of public health, public interest or for medical purposes. If you require further advice, please contact us at: IGTeam@reading.gov.uk.
What other rights does the service user have that we have to make known to them?
The right to have their data corrected, the right to have their data deleted and their right to put a complaint to the Information Commissioner’s Office (ICO), alongside legal requirements.
Will there be automated decision making?
There is no automated decision making within Reading Borough Council.
Caldicott Guardian, Children’s Services
A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people’s health and care information.
The Caldicott Guardian for children’s services is the Director of Children’s Services.
Data Protection Officer
The Data Protection Officer is the Information Rights Services Manager.
Contact details: IGTeam@reading.gov.uk.
Last updated on 25/09/2025
Directorate of Children’s Services (Brighter Futures for Children): Privacy Notice