Parking Services forms part of the Directorate of Economic Growth and Neighbourhood Services.
This document explains how your information will be held about you and processed by parking services. You can also find out more about the Data Protection Act 2018 (DPA 18) and the EU General Data Protection Regulations. (GDPR) and your rights on our data protection pages
Reading Borough Council will act as a “Data Controller” for any personal data that you provide to us. We will ensure that the data given to us is processed in line with our Data Protection Act 2018 (DPA 18) and the EU General Data Protection Regulations (GDPR).
Please note that not providing your personal data may lead to you being unable to utilise services provided by parking services.
We collect different categories of information about you, depending on the service you want from us and/or the reason why we need to process information relating to you. This could be personal information (for example your name and address), or other more sensitive data that we would only collect and use in very particular circumstances that are set out in law.
Reading Borough Council will collect enough personal information in order to provide you with services and for the following purposes:
Under UK GDPR Article 5(1)(b), we are not permitted to collect information we do not need or will not use. This document covers information you have provided direct to us and information which has been shared with us by other organisations.
According to the General Data Protection Regulations (GDPR) Article 6(1)(c) and the Data Protection Act 2018, we must have a reason to collect and use your information.
This will be:
There are several legal reasons why we need to collect and use your personal information.
Carrying out of a contract to which you are a party to. For example, Parking in a council car park, you are bound by the terms and conditions of each car park or when purchasing a resident permit.
In the public interest or in the exercise of official authority in relation to the enforcement of traffic regulation orders, within Reading Borough Council.
This is under several legal acts.
The data you provide may be disclosed to other enforcement agencies for enforcing parking contraventions or to agents of the council during the course of Penalty Charge Notice processing and or debt collection. It may also be disclosed to other departments within the Council or external parties for related enforcement purposes or as required to by law.
Third party companies could be as follows:
Your information will not be disclosed to any other organisations, except where we are required and allowed to by law.
As the data we hold is in relation to income received, whether that is by means of a Penalty Charge Notice, purchasing a season ticket, purchasing a parking session, or joining a resident scheme. We will keep your personal data for six years + the current financial year.
Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights:
Should you wish to exercise any of your rights, you should contact the Data Protection Officer Nayana George at IGTeam@reading.gov.uk.
In the event that you wish to complain about the way that your personal data has been handled by Reading Borough Council, you should write to the Data Protection Officer and clearly outline your case. Your complaint will then be investigated in accordance with the Council’s complaints procedure. You can email IGTeam@reading.gov.uk.
If you remain dissatisfied with the way your personal data has been handled, you have the right to complain to the Information Commissioner’s Office at www.ICO.org.uk. You may refer the matter to the Information Commissioner’s Office whose contact details are below:
Information Commissioner’s Office
This website also contains information on data protection and your rights and remedies.