Sanctuary Strategy 2025-28 action plan

1. Mainstream the City of Sanctuary approach across council services

ActionTheme Team to deliverTimescale
Develop a communications plan across the Council to:
  • raise awareness of sanctuary seeker issues and customer journey
  • increase understanding of ‘safe and legal routes’ in order to reduce stigma e.g. re small boats
  • raise awareness of support available/signposting
  • promote consideration of client group in service planning
  • promote consideration of client group in development of policies and strategies
  • increase understanding of ‘No Recourse to Public Funds’
Cross-cuttingHousingMedium term/ ongoing
Incorporate people seeking sanctuary into the Council’s Equality Impact AssessmentCross-cuttingPolicy teamShort term
Complete and submit the application for Council of Sanctuary awardCross-cuttingPolicy team/ HousingShort term
Lobby the Home Office and Government on relevant legislation and consultations relating to people seeking sanctuaryCross-cuttingHousingOngoing
Work in collaboration with other organisations with sanctuary status (e.g. Museum of English Rural Life)Cross-cuttingHousingOngoing
Continue to attend City of Sanctuary Local Authority Network meetingsCross-cuttingHousingOngoing
Continue to explore and enhance Modern Slavery and Violence Against Women and Girls (VAWG) support pathways by increasing information from a sanctuary-seeker’s perspective, via the Community Safety Partnership’s VAWG Delivery Group and Domestic Abuse BoardHealth & WellbeingCommunity SafetyOngoing

2. Provision of services to people seeking sanctuary

ActionThemeTeam to deliverTimescale
Map customer routes and pathways for people seeking sanctuaryCross-cuttingHousingMedium term
Develop a welcome/ navigation pack for people seeking sanctuaryCross-cuttingHousingMedium-long term
Develop directory/ resource for RBC staff to enable a consistent and co-ordinated response to sanctuary seeker issuesCross-cuttingHousingMedium-long term
Update Council web pages targeted at people seeking sanctuaryCross-cuttingHousingMedium-term
Co-ordinate support for people with No Recourse to Public Funds (NRPF) across Council servicesNRPF & destitutionHousingShort term
Work with Brighter Future for Children’s Inclusion Support in Education team (RISE) to promote guidance to and support schoolsCross-cuttingBFfC/ HousingMedium-term
Explore how to achieve the following Public Health objectives in relation to those seeking sanctuary:
  • Addressing barriers to support
  • Improving access to healthcare
  • Inclusion into health policies and system wide plans
  • Robust screening arrangements
  • Disseminating health information in accessible formats
  • Appropriate management of chronic conditions
  • Tailored maternity care (including FGM support)
  • Mental health and specialist support
  • Promoting of healthy living (including physical and mental health)
Health & wellbeingPublic HealthVarious
Co-ordinate the mapping of local ESOL provision via the providers network, and enable the network to collaborate and share best practiceEducation & languageNew DirectionsShort term
Continue provision of ESOL classesEducation & languageNew DirectionsOngoing
Reduce hate crime against people seeking sanctuary through the Anti-Social Behaviour and Hate Crime Forum, as part of the Community Safety StrategyHealth & wellbeingCommunity SafetyMedium-long term
Run quarterly information events for people seeking sanctuaryCross-cuttingHousingOngoing
Continue participation in Refugee Resettlement programmes, including Homes for UkraineCross-cuttingHousingOngoing
Provision of services to unaccompanied asylum seeker childrenCross-cuttingBFfCOngoing
Continue to embed people seeking sanctuary and celebrate their history and stories in arts and culture programmesCross-cuttingCultureOngoing
Continue to offer a free six-month membership to our leisure facilities to people seeking sanctuary via our leisure partner GLLCross-cuttingLeisureOngoing
Deliver the Reading Museum Partnerships four-year plan to celebrate Reading’s cultural
diversity
Cross-cuttingReading Museum & Museum ofShort-long term
Continue provision of ‘Welcome to Reading coffee mornings’Social inclusionLibrariesOngoing
Continue to provide self-employment courses for support with business starts upsEmployment & benefitsREDAOngoing

3. Support voluntary and community sector (VCS) and partners to support people seeking sanctuary

ActionThemeTeam to deliverTimescale
Development of and support to the multi-agency Sanctuary Partner ForumCross-cuttingHousingOngoing
Monthly Partnership Support Panel for emergency casesCross-cuttingHousingOngoing
Further workshops with VCS/ partnersCross-cuttingHousingMedium term
Training/ briefing for partners on housing issuesCross-cuttingHousingOngoing
Support development of the Community Plan by VCSCross-cuttingHousingMedium term
Continue to support VCS through funding via the Council’s Closing the Gap commissioning frameworkCross-cuttingVariousOngoing
Consider those seeking sanctuary in next Employment & Skills Strategy reviewEmployment & benefitsREDALong term

Timescales – Short term = 3-6 months; medium term = 6-12 months; long term = 12 months+

Last updated on 07/07/2025