Adult Social Care and Public Health
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Find out about direct payments and types of care available.
Get crisis support and local support, contact the Mental Health Social Care Service and get other information, advice and support.
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Christmas contact details
Adult Social Care teams will focus only on urgent cases during the Christmas period, supporting adults at risk and carers who need immediate assistance.
- Urgent support only: 24, 29, 30 and 31 December (open from 9am to 5pm) call 0118 937 3747
- Closed: 25 and 26 December and 1 January
- Out of hours service: For urgent support outside office hours (after 5pm till 9am the next day), at weekends and bank holidays (25 and 26 December, and 1 January) call 01344 351 999.
Normal service will resume on Friday 2 January 2026.
Beware of scam calls
We have received reports of scam callers targeting residents in neighbouring boroughs who use equipment provided by Adult Social Care or the NHS. This could include aids for the home or technology enabled care (TEC) items, for example, riser recliner chair, bathing equipment, falls alarms.
These scam callers may ask for a payment to make improvements or changes to your equipment.
Please remember:
- Do not share personal or financial information over the phone
- We will never ask for money for equipment, delivery, collection or servicing
- Any legitimate visits for equipment will be pre-arranged and the caller will already have your details
- If you receive a suspicious call, please report it immediately to Action Fraud
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Adult Social Care and Public Health