Make a complaint, comment or compliment
Contact a head teacher directly to complain about a school.
Use our councillor complaint form if you think one of our councillors has broken the Councillor Code of Conduct.
You can make complaints about specific services:
The compliments and complaints page on brighter futures for children sets out the statutory complaints process specifically relating to Children’s Social Care.
If you are not satisfied by our investigation, you can contact the Local Government Ombudsman or Housing Ombudsman for housing complaints.
Corporate complaints procedure
Housing Ombudsman complaints handling self-assessment December 2020