We are a friendly team of trained advisers who help people in financial difficulty with free, confidential and impartial debt advice. We can advise you on a wide range of issues and help hundreds of people every year.
We can help anyone who is:
If you do not meet any of these requirements, we have a money advice page with details of other organisations that will be able to help you.
We can help you:
You can refer yourself to the service, or you can be referred by someone supporting you – Debt advice referral form.
We have a debt advice handbook for people who feel confident to help themselves to use.
The handbook will help you to:
You still need to pay rent as a priority. If you have any issues paying your rent, contact your landlord straight away to make an affordable agreement to repay your arrears.
If you are being threatened with eviction, or being asked to leave your home by your landlord without a court order, you should remain in your home and immediately contact our Housing Service, by phone on 0118 937 2165 or by email firstname.lastname@example.org.
You still need to pay your Council Tax, or it will be difficult to manage in the future. If you are struggling to pay, contact Customer Services on 0118 937 3727 to discuss your options.
If your income has reduced, check to see if you can claim Council Tax Support.